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Sprinklr vs Talkwalker Comparison

Last updated:

Sprinklr

3.9(291 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Sprinklr is a Instance-based Social Media Management system, offering a brand new way to connect social media to the enterprise and make it easier and safer for customers and employees to interact with companies. Designe…

Talkwalker

4.3(311 reviews)

Starting at $9,000 /Year

  • Large Enterprises
  • Medium Business

The Talkwalker Social Media Tracking tool is the only SaaS (Software as a Service) platform allowing you to analyze more than 100,000 web based sources in real time by tracking social media conversations around your bran…

Talkwalker leads on user satisfaction with a 4.3-star rating across 311 reviews.

Sprinklr vs Talkwalker — at a glance

FeatureSprinklrTalkwalker
Rating3.9 / 54.3 / 5
Reviews291311
Starting priceContact for pricing$9,000 /Year
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategorySocial Media Management SoftwareSocial Media Analytics Tools
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business HoursBusiness Hours, Online
CertificationsSOC 2, GDPR, ISO 27001GDPR
Data residencyGlobalGlobal

Key differences between Sprinklr and Talkwalker

  • Pricing: Talkwalker starts at $9,000 /Year. Sprinklr pricing is not publicly listed.
  • Free trial: Sprinklr offers a free trial; Talkwalker does not.
  • User satisfaction: Talkwalker scores higher with a 4.3-star average.
  • Deployment: Sprinklr supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Talkwalker supports SaaS/Web/Cloud.

Sprinklr vs Talkwalker — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Social Media Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Sprinklr - Social Media Management Software
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Talk to an expert
Talkwalker - Social Media Analytics Tools
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Sprinklr

Best for large enterprises needing centralized, secure multi-channel social media management.

Choose if
  • You manage social media for a large enterprise with 500+ employees.
  • You require strong security and compliance features for social engagement.
  • You need a centralized platform to govern and coordinate multiple social channels.
Consider alternatives if
  • You are a small business with simple or limited social media needs.
  • You need a low-cost, easy-to-implement social media tool with transparent pricing.

Talkwalker

Best for real-time, large-scale social media analytics with advanced insights.

Choose if
  • You need to monitor brand reputation across 100,000+ web sources in real time.
  • Your team requires advanced analytics like sentiment analysis and influence ranking.
  • You want comprehensive filtering by geography and language for targeted insights.
Consider alternatives if
  • You are a small business with a limited budget and need transparent pricing.
  • You prefer a simple, lightweight social media monitoring tool without complex setup.

Sprinklr: Best for large enterprises needing centralized, secure multi-channel social media management. Talkwalker: Best for real-time, large-scale social media analytics with advanced insights.

Description

Sprinklr is a Instance-based Social Media Management system, offering a brand new way to connect social media to the enterprise and make it easier and safer for customers and employees to ... Read More about Sprinklr

The Talkwalker Social Media Tracking tool is the only SaaS (Software as a Service) platform allowing you to analyze more than 100,000 web based sources in real time by tracking social media ... Read More about Talkwalker

Entry Level Pricing

  • Not Available
  • Starts from $9,000

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

501-1000 employees1001+ employees
Medium BusinessLarge Enterprises
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Software Demo

Demo

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How do Sprinklr and Talkwalker Compare on Features?

Total Features

9 Features

0 Features

Unique Features

No unique features

No features

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Compare Sprinklr and Talkwalker on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $9,000

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Talkwalker pricing

      Other Details

      Organization Types supported

      • Individuals
      • Medium Business
      • Small Business
      • Large Enterprises
      • Freelancers
      • Individuals
      • Medium Business
      • Small Business
      • Large Enterprises
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Sprinklr User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      130

      82

      25

      5

      4

      91

      38

      2

      2

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers appreciate Sprinklr's robust enterprise capabilities but note its complexity and opaque pricing as drawbacks.

      What buyers like

      • Enterprise-grade features
      • Multi-channel management
      • Security and compliance

      Common complaints

      • Complex setup
      • Pricing transparency

      Buyer sentiment

      Users generally appreciate Talkwalker's powerful analytics and comprehensive data coverage but note concerns about pricing transparency and complexity.

      What buyers like

      • Depth of data coverage
      • Advanced sentiment and influence analytics
      • Customizable filtering options

      Common complaints

      • Lack of pricing transparency
      • Complexity of setup and use

      Pros and Cons

      • Comprehensive multi-channel social media management

      • Strong enterprise-grade security and compliance

      • Centralized platform for large-scale social engagement

      • Pricing is not transparent and requires sales consultation

      • Steep learning curve and complex setup

      • Real-time analysis of over 100,000 web sources

      • Advanced features like sentiment analysis and influence ranking

      • Comprehensive filtering options including geographical and language filters

      • Pricing is not publicly disclosed, requiring sales engagement

      • Potentially complex setup for smaller teams

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Verizon

      Verizon

      Cisco

      Cisco

      Samsung

      Samsung

      Atos

      Atos

      Adidas

      Adidas

      Merck

      Merck

      Media and Screenshots

      Screenshots

      Tickets by status

      4 Screenshots

      Social Listening

      4 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Sprinklr and Talkwalker in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Sprinklr or Talkwalker?
      Talkwalker edges out the other on user ratings (4.3 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Sprinklr and Talkwalker offer a free trial?
      Sprinklr offers a free trial. Talkwalker does not.
      What is the starting price of Sprinklr vs Talkwalker?
      Sprinklr starts at Contact for pricing. Talkwalker starts at $9,000 /Year.
      What are the top alternatives to Sprinklr?
      Top alternatives to Sprinklr include Zoho Social, Crowdfire, SocialBee, Salesforce, Brandwatch.
      What are the top alternatives to Talkwalker?
      Top alternatives to Talkwalker include Social Opinion, ListenFirst, TrueSocialMetrics, eBrandValue, Brandwatch.

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