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Compare SpiceCSM Engagement Suite vs DigitalCRM.com vs Salesforce Sales Cloud vs Thryv

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Overview

Description

SpiceCSM is CRM Software that manages Customer Contact information (CRM) and Sales and Marketing workflow (SFA), as well as task management, messaging, data integration, including ... Read More

DigitalCRM.com is an online Customer Relationship Management (CRM) software using open source technology, providing sales force automation, customer service & support, marketing & sales ... Read More

Entry Level Pricing
  • Starts from $90 , Billed Yearly
  • Starts from $500
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

7.6/10

8.4/10

User Ratings

4.2

(20)
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Software Demo

Demo

Features

Total Features

5 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $90 , Billed Yearly
          • $500
          Pricing Plans
          • Professional

            • Unified User Interface (UUI)

            • Customizable CRM

            • Guided Process / Agent Scripting

            Show more +

          • Enterprise

            • Includes features of Professional plan, plus

            • SpiceCSM Automation Suite

            • Visual Process Editor (Advanced Automation Nodes)

            Show more +

          • Not Available
          Pricing Pagespicecsm-engagement-suite pricingdigitalcrm-com pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          4.2

          (based on 20 reviews)

          Rating Distribution

          No reviews available for the product

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          The SpiceCSM Engagement Suite stands out as a versatile and highly adaptable tool for customer engagement, offering impressive customization and user-friendly features. Users consistently ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Reliable and highly adaptable platform with extensive customization options that fit diverse business needs.

          • Easy to use and manage, even for non-technical users, reducing training time and onboarding obstacles.

          • Significant improvement in productivity and consistency through built-in tools like dashboards and streamlined processes.

          • Excellent customer service and support, with the ability to tailor solutions based on specific requirements.

          • Reporting features lack depth and robustness compared to other platforms, limiting advanced analytics.

          • Some customization options are restricted or controlled externally, reducing flexibility for users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          NICE InContact

          NICE InContact

          ConnectForce

          ConnectForce

          Frost and Sullivan

          Frost and Sullivan

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Dashboard screenshot

          30 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          DigitalCRM.com offers Free Trial, but SpiceCSM Engagement Suite does not.

          SpiceCSM Engagement Suite is designed for Large Enterprises, Medium Business and Small Business.

          DigitalCRM.com is designed for Medium Business and Small Business.

          Pricing for SpiceCSM Engagement Suite Starts at $90/User/Month when Billed Yearly whereas for DigitalCRM.com Starts at $500One-Time Payment.

          Some top alternatives to SpiceCSM Engagement Suite includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Keap, SalesCRM, SimpleCRM, CRM.me, webCRM, CAS CRM, DigitalCRM.com, SpinOffice CRM and CRM.io by 500apps.

          Some top alternatives to DigitalCRM.com includes Salesforce Sales Cloud, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, SalesCRM, SimpleCRM, CRM.me, FreeCRM, Second CRM, webCRM, MyBusiness CRM, OnSite CRM and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].