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SmartSurvey vs Zoho Survey - Which Survey/ User Feedback Software Platform Is Better in July 2025?

SmartSurvey - Survey/ User Feedback Software
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Zoho Survey - Survey/ User Feedback Software
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TL;DR - Quick Comparison Summary

Description

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $25 , Billed Yearly

Free Trial Availability

Spotsaas Score

9.1/10

9.0/10

User Ratings

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Software Demo

Demo

How do SmartSurvey and Zoho Survey Compare on Features?

Total Features

16 Features

16 Features

Unique Features

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      What Do SmartSurvey and Zoho Survey Cost?

      Pricing Option

          Starting From

          • Not Available
          • $25 , Billed Yearly

          Pricing Plans

          • Not Available

          Pricing Page

          smartsurvey pricingzoho-survey pricing

          Other Details

          Organization Types supported

          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          SmartSurvey User Reviews & Rating Comparison

          User Ratings

          4.5

          (based on 187 reviews)

          4.4

          (based on 1156 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          List of Customers

          Customers

          NHS

          NHS

          IBM

          IBM

          Vodafone

          Vodafone

          Zoho Survey_customers_0

          Zoho Survey_customers_0

          Zoho Survey_customers_1

          Zoho Survey_customers_1

          Zoho Survey_customers_2

          Zoho Survey_customers_2

          Media and Screenshots

          Screenshots

          SmartSurvey screenshot

          7 Screenshots

          Zoho Survey screenshot

          6 Screenshots

          Videos

          video-0

          1 Videos

          video-0

          2 Videos

          Top Alternatives to SmartSurvey and Zoho Survey in 2025

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SmartSurvey and Zoho Survey offer a Free Trial.

          SmartSurvey is designed for Large Enterprises, Medium Business and Small Business.

          Zoho Survey is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Zoho Survey begins at $25/Month when Billed Yearly, while pricing details for SmartSurvey are unavailable.

          Some top alternatives to SmartSurvey includes SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM, Couchsurvey, Key Survey Software, easyfeedback, SurveyBox, Cognito Forms, SurveyKing and SurveyMonkey Enterprise.

          Some top alternatives to Zoho Survey includes SurveyMonkey, SmartSurvey, QuestionPro, SurveyMethods, SurveySparrow, Couchsurvey, Key Survey Software, SurveyExpression, Cognito Forms, Zoho Forms, SurveyKing and SurveyMonkey Enterprise.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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