SmartSurvey vs Reviewshake Comparison
SmartSurvey
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…
Reviewshake
Starting at $39 /Month
- Free Trial
- Large Enterprises
- Medium Business
Reviewshake is a online feedback software. It helps to convert the website visitors into valuable customer feedback on any business, website or app. Increase sales, increase customer care level and earn their trust by pu…
SmartSurvey leads on user satisfaction with a 4.5-star rating across 187 reviews.
SpotSaaS Analysis
SmartSurveyReviewshake
The core difference lies in SmartSurvey's focus on providing advanced customer feedback surveys tailored for small to medium businesses, while Reviewshake offers a more general review management solution without specific targeting. Ideal buyers for SmartSurvey are small to medium businesses seeking comprehensive survey capabilities, whereas Reviewshake is suitable for businesses looking for an affordable review management tool.
- Best for small to medium businesses - Offers unlimited survey pages and questionnaires - Includes built-in advanced statistical analysis - Provides real-time result visualization - Ideal for gathering detailed customer feedback - Focused on enhancing customer experience through surveys
- Affordable review management tool - Price point of $39 - Suitable for businesses looking to manage online reviews - Helps improve brand reputation - Streamlines the review collection process - User-friendly interface for easy navigation
SmartSurvey vs Reviewshake — at a glance
| Feature | SmartSurvey | Reviewshake |
|---|---|---|
| Rating | 4.5 / 5 | — |
| Reviews | 187 | — |
| Starting price | Contact for pricing | $39 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | — |
| Data residency | US | US |
Key differences between SmartSurvey and Reviewshake
- Pricing: Reviewshake starts at $39 /Month. SmartSurvey pricing is not publicly listed.
- Deployment: SmartSurvey supports SaaS/Web/Cloud; Reviewshake supports SaaS/Web/Cloud.
SmartSurvey vs Reviewshake — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing easy, advanced customer feedback surveys.
- You require unlimited survey pages and questionnaires without restrictions.
- You want built-in advanced statistical analysis and real-time result visualization.
- You need automated, immediate surveys triggered by website visitor actions.
- Your organization needs highly customized or complex survey workflows.
- You require deep CRM or ERP integrations for seamless data flow.
Large Enterprises, Medium Business, Small Business
SmartSurvey typically suits Large Enterprises and Medium Business. Reviewshake tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey | Reviewshake is a online feedback software. It helps to convert the website visitors into valuable customer feedback on any business, website or app. Increase sales, increase customer care ... Read More about Reviewshake |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.1/10 | 7.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do SmartSurvey and Reviewshake Compare on Features?
Total Features | 16 Features | 4 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare SmartSurvey and Reviewshake on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
SmartSurvey User Reviews & Rating Comparison
User Ratings | 4.5 (based on 187 reviews) | No reviews available for the product |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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List of Customers
Customers |  NHS  IBM  Vodafone | No Customers information available. |
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Media and Screenshots
Screenshots |  7 Screenshots |  5 Screenshots |
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Videos |  1 Videos |  1 Videos |
Top Alternatives to SmartSurvey and Reviewshake in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, SmartSurvey or Reviewshake?
- SmartSurvey edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do SmartSurvey and Reviewshake offer a free trial?
- Yes, both SmartSurvey and Reviewshake offer a free trial.
- What is the starting price of SmartSurvey vs Reviewshake?
- SmartSurvey starts at Contact for pricing. Reviewshake starts at $39 /Month.
- What are the top alternatives to SmartSurvey?
- Top alternatives to SmartSurvey include SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM.
- What are the top alternatives to Reviewshake?
- Top alternatives to Reviewshake include SurveyMonkey, SurveySparrow, Alchemer, Cognito Forms, Review Tool.