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SmartSurvey vs erhebung.de Comparison

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SmartSurvey

5.0(10 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statis…

erhebung.de

Starting at Contact for pricing

  • Medium Business
  • Small Business

erhebung.de is a survey platform used by German-speaking market researchers and business teams to conduct integrated online and paper-based surveys for customer satisfaction and opinion research. It supports multichannel…

SmartSurvey leads on user satisfaction with a 5.0-star rating across 10 reviews.

SmartSurvey vs erhebung.de — at a glance

FeatureSmartSurveyerhebung.de
Rating5.0 / 5—
Reviews10—
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable—
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsGDPR—
Data residencyUSEU

Key differences between SmartSurvey and erhebung.de

  • Free trial: SmartSurvey offers a free trial; erhebung.de does not.
  • Target audience: SmartSurvey is built for Large Enterprises and Medium Business, while erhebung.de targets Medium Business and Small Business.
  • Deployment: SmartSurvey supports SaaS/Web/Cloud; erhebung.de supports SaaS/Web/Cloud.

SmartSurvey vs erhebung.de — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

SmartSurvey - Survey/ User Feedback Software
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erhebung.de - Survey/ User Feedback Software
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SmartSurvey vs erhebung.de: Biggest differences

Start here before you go deeper into features.

SmartSurvey

Best for small to medium businesses needing easy, advanced customer feedback surveys.

Choose if
  • You require unlimited survey pages and questionnaires without restrictions.
  • You want built-in advanced statistical analysis and real-time result visualization.
  • You need automated, immediate surveys triggered by website visitor actions.
Consider alternatives if
  • Your organization needs highly customized or complex survey workflows.
  • You require deep CRM or ERP integrations for seamless data flow.

erhebung.de

Best for

Medium Business, Small Business

SmartSurvey typically suits Large Enterprises and Medium Business. erhebung.de tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More about SmartSurvey

erhebung.de is a survey platform used by German-speaking market researchers and business teams to conduct integrated online and paper-based surveys for customer satisfaction and opinion ... Read More about erhebung.de

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.1/10

7.9/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
—
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Software Demo

Demo

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How do SmartSurvey and erhebung.de Compare on Features?

Total Features

16 Features

6 Features

Unique Features

No unique features

No unique features

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Compare SmartSurvey and erhebung.de on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      SmartSurvey pricing
      erhebung.de pricing

      SmartSurvey vs erhebung.de: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      SmartSurvey vs erhebung.de Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      —

      Data Residency

      🇺🇸 US
      🇪🇺 EU

      SmartSurvey User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      10

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate SmartSurvey for its ease of use, robust analytics, and real-time reporting, though some express concerns about pricing transparency and integration options.

      What buyers like

      • Ease of use
      • Advanced analytics
      • Real-time reporting

      Common complaints

      • Pricing transparency
      • Integration limitations

      What buyers like

      • Integrated survey options
      • User-friendly interface
      • Customizable questionnaires

      Common complaints

      • Limited advanced analytics
      • May require training
      • Basic reporting features

      Pros and Cons

      • Unlimited survey pages and questionnaires

      • Advanced statistical analysis capabilities

      • Real-time chart display of survey results

      • Pricing details not publicly available, requiring sales contact

      • Potential limitations for enterprise-level customization

      • Versatile survey options for diverse needs.

      • Strong focus on customer satisfaction metrics.

      • Easy to use for both beginners and experts.

      • May lack advanced analytics tools.

      • Customization options can be limited.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used SmartSurvey or erhebung.de? Tell buyers what actually differs.

      SmartSurvey and erhebung.de Customers

      Customers

      NHS

      NHS

      IBM

      IBM

      Vodafone

      Vodafone

      No Customers information available.

      Media and Screenshots

      Screenshots

      SmartSurvey screenshot

      7 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to SmartSurvey and erhebung.de in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, SmartSurvey or erhebung.de?
      SmartSurvey edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do SmartSurvey and erhebung.de offer a free trial?
      SmartSurvey offers a free trial. erhebung.de does not.
      What is the starting price of SmartSurvey vs erhebung.de?
      SmartSurvey starts at Contact for pricing. erhebung.de starts at Contact for pricing.
      What are the top alternatives to SmartSurvey?
      Top alternatives to SmartSurvey include Enalyzer, Spark Chart, Survmetrics, BlockSurvey, CheckMarket.
      What are the top alternatives to erhebung.de?
      Top alternatives to erhebung.de include Retently, Nicereply, Qzzr, SurveyBox, GetFeedback.