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Smartloop vs WATI Comparison

Last updated:

Smartloop

5.0(3 reviews)

Starting at $10 /Month

  • Individuals
  • Medium Business

Smartloop is a Slack-based chatbot builder for teams that want to automate customer or internal dialogues through predefined conversation flows without manual agent intervention. It lets businesses handle repetitive quer…

WATI

Starting at $40 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a hosted CRM solution. It has feature…

Smartloop leads on user satisfaction with a 5.0-star rating across 3 reviews.

Smartloop vs WATI — at a glance

FeatureSmartloopWATI
Rating5.0 / 5—
Reviews3—
Starting price$10 /Month$40 /Month
Free trial No Yes
Free version No No
Best forIndividuals, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryChatbots SoftwareChatbots Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnline
Certifications—SOC 2
Data residencyUSGlobal

Key differences between Smartloop and WATI

  • Pricing: Smartloop starts at $10 /Month, while WATI starts at $40 /Month.
  • Free trial: WATI offers a free trial; Smartloop does not.
  • Deployment: Smartloop supports SaaS/Web/Cloud; WATI supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Smartloop vs WATI — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Chatbots Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Smartloop - Chatbots Software
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WATI - Chatbots Software
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Smartloop vs WATI: Biggest differences

Start here before you go deeper into features.

Smartloop

Best for simple Slack-based chatbot automation and customer engagement.

Choose if
  • You need easy-to-create automated dialogues within Slack.
  • Your team wants to engage customers or qualify sales leads at scale.
  • You operate a small to mid-sized company (up to 500 employees) using Slack.
Consider alternatives if
  • You require chatbot solutions across multiple platforms beyond Slack.
  • You need advanced customization or in-depth chatbot analytics.

WATI

Best for

Individuals, Large Enterprises, Medium Business

Smartloop typically suits Individuals and Medium Business. WATI tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Smartloop is a Slack-based chatbot builder for teams that want to automate customer or internal dialogues through predefined conversation flows without manual agent intervention. It lets ... Read More about Smartloop

WATI is an easy cloud based CRM software that helps to manage your opportunities, leads, clients and contacts. Your CRM software should be secure and reliable. WATI is much more than a ... Read More about WATI

Entry Level Pricing

  • Starts from $10
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
—
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Software Demo

Demo

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How do Smartloop and WATI Compare on Features?

Total Features

5 Features

3 Features

Unique Features

No unique features

No unique features

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Compare Smartloop and WATI on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $10
      • $40 , Billed Yearly

      Pricing Plans

      • Not Available
      • Premium

        • Contact management

        • Broadcast Messages

        • chatbot Builder

        Show more +

      Pricing Page

      Smartloop pricing
      WATI pricing

      Smartloop vs WATI: Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Smartloop vs WATI Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      —
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Smartloop User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      3

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate SmartLoop's ease of use and effective Slack integration but note its limited platform support.

      What buyers like

      • Ease of use
      • Slack integration
      • Automation capabilities

      Common complaints

      • Limited platform availability
      • Lack of advanced features

      What buyers like

      • Cloud-based solution
      • Increases sales productivity
      • Secure and reliable

      Common complaints

      • Limited customization options
      • May lack advanced features
      • Pricing may not suit all budgets

      Pros and Cons

      • Easy to create automated dialogues

      • Effective customer engagement at scale

      • Seamless integration with Slack

      • Limited platform availability (currently only Slack)

      • Lack of advanced customization options

      • WATI's cloud-based nature ensures accessibility from anywhere.

      • The platform's focus on productivity helps sales teams prioritize effectively.

      • Its user-friendly interface allows for quick adoption by new users.

      • Customization options are limited compared to competitors.

      • Advanced features may be lacking for larger teams.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Smartloop or WATI? Tell buyers what actually differs.

      Smartloop and WATI Customers

      Customers

      Coca Cola

      Coca Cola

      National Geographic

      National Geographic

      Aol

      Aol

      No Customers information available.

      Media and Screenshots

      Screenshots

      Intro

      5 Screenshots

      Chats

      2 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Smartloop and WATI in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Smartloop or WATI?
      Smartloop edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Smartloop and WATI offer a free trial?
      WATI offers a free trial. Smartloop does not.
      What is the starting price of Smartloop vs WATI?
      Smartloop starts at $10 /Month. WATI starts at $40 /Month.
      What are the top alternatives to Smartloop?
      Top alternatives to Smartloop include Ideta, Enterprise Bot, Typebot, MobileMonkey, AiSensy.
      What are the top alternatives to WATI?
      Top alternatives to WATI include Smartloop, Ideta, Aivo, SmatBot, QuickReply.ai.