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Smartloop vs Aivo Comparison

Last updated:

Smartloop

5.0(3 reviews)

Starting at $10 /Month

  • Individuals
  • Medium Business

Smartloop is a Slack-based chatbot builder for teams that want to automate customer or internal dialogues through predefined conversation flows without manual agent intervention. It lets businesses handle repetitive quer…

Aivo

4.5(113 reviews)

Starting at $99 /Month

  • Large Enterprises
  • Medium Business

Aivo is a chatbot platform for customer-facing teams at mid-size businesses that need to handle inquiries on Facebook Messenger, Telegram, and Google Chat. It connects to internal company data so the bot can surface prod…

Smartloop leads on user satisfaction with a 5.0-star rating across 3 reviews.

Smartloop vs Aivo — at a glance

FeatureSmartloopAivo
Rating5.0 / 54.5 / 5
Reviews3113
Starting price$10 /Month$99 /Month
Free trial No No
Free version No No
Best forIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryChatbots SoftwareChatbots Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsGDPR
Data residencyUSGlobal

Key differences between Smartloop and Aivo

  • Pricing: Smartloop starts at $10 /Month, while Aivo starts at $99 /Month.
  • Target audience: Smartloop is built for Individuals and Medium Business, while Aivo targets Large Enterprises and Medium Business.
  • User satisfaction: Smartloop scores higher with a 5.0-star average.
  • Deployment: Smartloop supports SaaS/Web/Cloud; Aivo supports SaaS/Web/Cloud.

Smartloop vs Aivo — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Chatbots Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Smartloop - Chatbots Software
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Aivo - Chatbots Software
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Biggest differences

Start here before you go deeper into features.

Smartloop

Best for simple Slack-based chatbot automation and customer engagement.

Choose if
  • You need easy-to-create automated dialogues within Slack.
  • Your team wants to engage customers or qualify sales leads at scale.
  • You operate a small to mid-sized company (up to 500 employees) using Slack.
Consider alternatives if
  • You require chatbot solutions across multiple platforms beyond Slack.
  • You need advanced customization or in-depth chatbot analytics.

Aivo

Best for deploying multi-platform chatbots with internal data integration.

Choose if
  • You need chatbots on Facebook Messenger, Telegram, or Google Chat.
  • Your team requires personalized customer interactions using internal company data.
  • You represent a medium or large business with customer or IT support teams.
Consider alternatives if
  • Your company lacks existing digital channels like Messenger or Telegram.
  • You require highly customized, industry-specific chatbot solutions without vendor support.

Smartloop: Best for simple Slack-based chatbot automation and customer engagement. Aivo: Best for deploying multi-platform chatbots with internal data integration.

Description

Smartloop is a Slack-based chatbot builder for teams that want to automate customer or internal dialogues through predefined conversation flows without manual agent intervention. It lets ... Read More about Smartloop

Aivo is a chatbot platform for customer-facing teams at mid-size businesses that need to handle inquiries on Facebook Messenger, Telegram, and Google Chat. It connects to internal company ... Read More about Aivo

Entry Level Pricing

  • Starts from $10
  • Starts from $99

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.46

(113)

Best Company Size

1-50 employees51-500 employees
Medium BusinessLarge Enterprises
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Software Demo

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How do Smartloop and Aivo Compare on Features?

Total Features

5 Features

8 Features

Unique Features

No unique features

No unique features

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Compare Smartloop and Aivo on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $10
      • $99

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Smartloop pricing
      Aivo pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Smartloop User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      3

      0

      0

      0

      0

      89

      40

      4

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate SmartLoop's ease of use and effective Slack integration but note its limited platform support.

      What buyers like

      • Ease of use
      • Slack integration
      • Automation capabilities

      Common complaints

      • Limited platform availability
      • Lack of advanced features

      Buyer sentiment

      Overall positive sentiment with users appreciating integration capabilities and conversational quality, tempered by concerns over pricing transparency and setup complexity.

      What buyers like

      • Integration with messaging platforms
      • Personalized customer interactions
      • User satisfaction with chatbot performance

      Common complaints

      • Lack of pricing transparency
      • Complexity of setup and integration

      Pros and Cons

      • Easy to create automated dialogues

      • Effective customer engagement at scale

      • Seamless integration with Slack

      • Limited platform availability (currently only Slack)

      • Lack of advanced customization options

      • Seamless integration with Facebook Messenger, Telegram, and Google Chat

      • Ability to interact with internal company data for personalized conversations

      • High user satisfaction reflected in a 4.5 rating from 92 reviewers

      • Pricing is not publicly disclosed, requiring direct vendor contact

      • Limited information on advanced customization options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Smartloop or Aivo? Tell buyers what actually differs.

      List of Customers

      Customers

      Coca Cola

      Coca Cola

      National Geographic

      National Geographic

      Aol

      Aol

      Sony

      Sony

      Movistar

      Movistar

      Avon

      Avon

      Media and Screenshots

      Screenshots

      Intro

      5 Screenshots

      Live Chat

      1 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Smartloop and Aivo in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Smartloop or Aivo?
      Smartloop edges out the other on user ratings (5.0 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Smartloop and Aivo offer a free trial?
      Neither Smartloop nor Aivo currently lists a free trial.
      What is the starting price of Smartloop vs Aivo?
      Smartloop starts at $10 /Month. Aivo starts at $99 /Month.
      What are the top alternatives to Smartloop?
      Top alternatives to Smartloop include Alterra, Instabot, ChatFunnels, Conversational AI Bot, OneBot.
      What are the top alternatives to Aivo?
      Top alternatives to Aivo include Alterra, Enterprise Bot, aiaibot, Botbot.AI, Floatbot.