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Slack vs 360dialog Comparison

Last updated:

Slack

4.5(35,011 reviews)

Starting at $2.67 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone on the same page. No more emai…

360dialog leads on user satisfaction with a 5.0-star rating across 12 reviews.

Slack vs 360dialog — at a glance

FeatureSlack360dialog
Rating4.5 / 55.0 / 5
Reviews35,01112
Starting price$2.67 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareConversational Marketing Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001GDPR
Data residencyGlobalUS

Key differences between Slack and 360dialog

  • Pricing: Slack starts at $2.67 /Month. 360dialog pricing is not publicly listed.
  • Target audience: Slack is built for Freelancers / Consultants and Large Enterprises, while 360dialog targets Large Enterprises and Medium Business.
  • User satisfaction: 360dialog scores higher with a 5.0-star average.
  • Deployment: Slack supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; 360dialog supports SaaS/Web/Cloud.

Slack vs 360dialog — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Slack - Business Instant Messaging Software
Talk to an expert
Talk to an expert
360dialog - Conversational Marketing Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Slack

Best for streamlined team communication and collaboration across varied company sizes.

Choose if
  • You need a unified platform for both one-on-one and group messaging.
  • Your team benefits from threaded conversations to reduce email overload.
  • You want a simple, low-complexity setup for remote or cross-functional teams.
Consider alternatives if
  • Your organization requires specialized industry compliance features not supported by Slack.
  • Your team prefers email-centric workflows over instant messaging platforms.

360dialog

Best for small to medium businesses focused on WhatsApp conversational marketing.

Choose if
  • You need a simple, streamlined WhatsApp marketing and engagement tool.
  • Your team values ease of use and quick onboarding with a free trial.
  • You want a solution tailored for marketing, sales, and customer support teams.
Consider alternatives if
  • Your business requires extensive customization beyond basic conversational marketing.
  • You need transparent, detailed pricing information upfront for budgeting.

Slack: Best for streamlined team communication and collaboration across varied company sizes. 360dialog: Best for small to medium businesses focused on WhatsApp conversational marketing.

Description

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone ... Read More about Slack

None

Entry Level Pricing

  • Starts from $2.67
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees500+ employees
Small BusinessMedium Business
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Get pricing help

Software Demo

Demo

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Compare Slack and 360dialog on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $2.67
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Slack pricing
      360dialog pricing

      Other Details

      Organization Types supported

      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Slack User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2505

      213

      19

      4

      10

      20

      1

      1

      0

      7

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, users appreciate Slack for its ease of communication and collaboration but note challenges with pricing and information overload.

      What buyers like

      • Ease of use
      • Effective team communication
      • Integration capabilities

      Common complaints

      • Pricing complexity
      • Notification overload

      Buyer sentiment

      Users express very positive sentiment but feedback volume is limited.

      What buyers like

      • Ease of use
      • Effective WhatsApp integration
      • Responsive customer support

      Common complaints

      • Limited feature set
      • Unclear pricing

      Pros and Cons

      • Unified platform for messaging and collaboration

      • Threaded conversations that reduce email overload

      • Supports both one-on-one and large group communication

      • Pricing details are not fully transparent and may require sales contact

      • May lack advanced project management features

      • High user rating indicating satisfaction

      • Availability of free trial to test features

      • Subscription model supports ongoing use

      • Limited publicly available pricing information

      • Lack of detailed feature descriptions

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Slack_customers_0

      Slack_customers_0

      Slack_customers_1

      Slack_customers_1

      Slack_customers_2

      Slack_customers_2

      No Customers information available.

      Media and Screenshots

      Screenshots

      screenshots

      7 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Slack and 360dialog in 2026

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      Related Blogs and Articles for Conversational Marketing Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Slack or 360dialog?
      360dialog edges out the other on user ratings (5.0 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Slack and 360dialog offer a free trial?
      Yes, both Slack and 360dialog offer a free trial.
      What is the starting price of Slack vs 360dialog?
      Slack starts at $2.67 /Month. 360dialog starts at Contact for pricing.
      What are the top alternatives to Slack?
      Top alternatives to Slack include Microsoft Teams, Glip, Google Chat, ChatWork, Dialog.
      What are the top alternatives to 360dialog?
      Top alternatives to 360dialog include MessageDesk, Drift, Drift Email, ChatFunnels, Bonzo.

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