What does Simplesat offer?

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) surveys in emails or helpdesks, and sending quarterly NPS surveys via email, users can access real-time customer feedback insights within the Simplesat dashboard. It also allows users to sync or import customer data from ConnectWise, Autotask, Intercom, and other platforms, aiding the

Simplesat Comparison

Last updated: May 22, 2026

Simplesat

4.8(180 reviews)

Starting at $79 /Month

Free Trial
Large Enterprises
Medium Business

Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) surveys in emails or helpdesks, and…

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Simplesat — find the better fit before you commit.

Which tool fits your team best

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Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

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Buyer feedback

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Biggest differences

Affiliate Disclosure

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Simplesat

Best for

Large Enterprises, Medium Business, Small Business

Description	Simplesat is an advanced customer satisfaction solution designed specifically for managed service providers (MSPs) and tech companies. By embedding CSAT and CES (Customer Effort Score) ... Read More about Simplesat
Entry Level Pricing	Starts from $79 , Billed Yearly
Free Trial Availability	Get Free Trial
Spotsaas Score What's this? ↗	8.5/10
User Ratings Based on verified Spotsaas reviews	4.8 (180)
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Software Demo

Demo		has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

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Features

Total Features	13 Features
Unique Features	No unique features
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Pricing and trial details

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$79 , Billed Yearly
Pricing Plans	Standard Get Started 1k responses per month 10k email sends per month Unlimited users Show more + Pro Get Started 10k responses per month 50k email sends per month Everything included in Standard Show more +
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Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online
API Support	Available
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Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA	✗ No	—
Data Residency	🇺🇸 US	—

User Reviews & Rating Comparison

User Ratings	4.8 (based on 180 reviews)
Rating Distribution	0 0 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is very strong across 180 reviews, with consistently positive feedback. What buyers like Real-time customer feedback CSAT and CES surveys Integration with multiple platforms Common complaints Limited advanced analytics May not suit non-MSPs Pricing can be high
Pros and Cons	Real-time feedback provides immediate insights. Integration with popular platforms enhances usability. Designed specifically for MSPs, ensuring relevance. Limited analytics features may not meet all needs. Pricing may be high for smaller firms.
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