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ShareFile vs Sync.com Comparison

Last updated:

ShareFile

4.3(1,491 reviews)

Starting at $50 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

With ShareFile's all-inclusive document management software anyone can easily sync, share and protect all files, from anywhere. ShareFile allows seamless integration into any process that requires file sharing, from B2B…

Sync.com

3.5(87 reviews)

Starting at $5 /User/Month

  • Medium Business
  • Small Business

Sync is a cloud file sharing, storage and collaboration service. In Sync, people can share anything they want on any device. Sync enables to instantly create, sync, view or edit any or shared files from virtually anywher…

ShareFile leads on user satisfaction with a 4.3-star rating across 1,491 reviews.

ShareFile vs Sync.com — at a glance

FeatureShareFileSync.com
Rating4.3 / 53.5 / 5
Reviews1,49187
Starting price$50 /Month$5 /User/Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryDocument Management SoftwareCloud Content Collaboration Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2
Data residencyGlobalGlobal

Key differences between ShareFile and Sync.com

  • Pricing: ShareFile starts at $50 /Month, while Sync.com starts at $5 /User/Month.
  • Free trial: ShareFile offers a free trial; Sync.com does not.
  • Target audience: ShareFile is built for Large Enterprises and Medium Business, while Sync.com targets Medium Business and Small Business.
  • User satisfaction: ShareFile scores higher with a 4.3-star average.
  • Deployment: ShareFile supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Sync.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

ShareFile vs Sync.com — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Document Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ShareFile - Document Management Software
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Talk to an expert
Sync.com - Cloud Content Collaboration Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ShareFile

Best for secure, large file sharing with seamless Outlook and Gmail integration.

Choose if
  • You need controlled access and privacy for sensitive enterprise files.
  • Your teams require simple, secure collaboration across remote or B2B environments.
  • You want straightforward admin controls with fast, global large file transfers.
Consider alternatives if
  • You are a small team or individual needing highly customizable or lightweight sharing.
  • You require extensive third-party app integrations or advanced workflow flexibility.

Sync.com

Best for

Medium Business, Small Business

ShareFile typically suits Large Enterprises and Medium Business. Sync.com tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

With ShareFile's all-inclusive document management software anyone can easily sync, share and protect all files, from anywhere. ShareFile allows seamless integration into any process that ... Read More about ShareFile

Sync is a cloud file sharing, storage and collaboration service. In Sync, people can share anything they want on any device. Sync enables to instantly create, sync, view or edit any or ... Read More about Sync.com

Entry Level Pricing

  • Starts from $50 , Billed Yearly
  • Starts from $5

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews

3.5

(87)

Best Company Size

Medium BusinessLarge Enterprises
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Get pricing help

Software Demo

Demo

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How do ShareFile and Sync.com Compare on Features?

Total Features

10 Features

0 Features

Unique Features

No unique features

No features

Get Quote
Get Quote

Compare ShareFile and Sync.com on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $50 , Billed Yearly
      • $5

      Pricing Plans

      • Standard

        • 5 Employee Users ($11 per additional user per month)/($9.90 per additional userbilled annually)

        • Unlimited Client Users

        • Custom Branding

        Show more +

      • Advanced

        • 5 Employee Users ($15.30 per additional user billed annually) / ($17 per additional user per month)

        • Includes features of the standard plan, plus

        • Office 365 Co-Editing

        Show more +

      • Premium

        • 5 Employee Users ($24.30 per additional user billed annually) / ($27 per additional user billed monthly)

        • Unlimited Storage

        • Includes features of Advanced plan, plus

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      ShareFile pricing
      Sync.com pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ShareFile User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      176

      94

      13

      5

      3

      119

      30

      5

      8

      17

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use, security, and integration strengths, tempered by concerns over complexity for new users and customer support.

      What buyers like

      • Ease of use
      • Security and access control
      • Integration with Outlook and Gmail

      Common complaints

      • Complexity for new users
      • Customer service responsiveness

      Buyer sentiment

      Buyer sentiment is mixed to positive across 179 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Cross-device accessibility
      • Easy file sharing
      • Real-time collaboration

      Common complaints

      • Limited free storage
      • No advanced editing tools
      • Basic integrations

      Pros and Cons

      • Secure and efficient large file sharing across global systems

      • Intuitive and user-friendly interface with seamless Outlook and Gmail integration

      • Straightforward admin console enabling easy control over file access and sharing

      • Complex features and interface can overwhelm new users without training

      • Limited customization and marketplace app options restrict advanced workflows

      • Strong security features ensure data protection.

      • User-friendly interface simplifies file management.

      • Cross-device compatibility enhances accessibility.

      • Limited free storage may require upgrades.

      • Basic features may not meet advanced needs.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      Sync.com screenshot

      3 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to ShareFile and Sync.com in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ShareFile or Sync.com?
      ShareFile edges out the other on user ratings (4.3 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ShareFile and Sync.com offer a free trial?
      ShareFile offers a free trial. Sync.com does not.
      What is the starting price of ShareFile vs Sync.com?
      ShareFile starts at $50 /Month. Sync.com starts at $5 /User/Month.
      What are the top alternatives to ShareFile?
      Top alternatives to ShareFile include PandaDoc, EisenVault, Docsvault, Greenbox, Dropbox Business.
      What are the top alternatives to Sync.com?
      Top alternatives to Sync.com include pCloud, Dropbox Business, Google Drive, FileCloud, Box.

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