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Setmore vs Acuity Scheduling Comparison

Last updated:

Setmore

4.6(2,489 reviews)

Starting at $5 /User/Month

  • Freelancers
  • Medium Business

Setmore is an appointment scheduling software built for businesses. It makes it easy to convert your website visitors into bookings. It allows you to manage staff and service information, as well as estimates, appointmen…

Acuity Scheduling

4.5(526 reviews)

Starting at $14 /Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

The Acuity Scheduling Appointment Scheduling Software is a cloud software platform that comes with powerful tools for day-to-day operations of a practice. Delivering an instant online scheduling experience to patients an…

Setmore leads on user satisfaction with a 4.6-star rating across 2,489 reviews.

SpotSaaS Analysis

SetmoreAcuity Scheduling

The core difference between Setmore and Acuity Scheduling lies in Acuity's focus on small to medium businesses with specific integration needs, while Setmore lacks detailed targeting information. Ideal buyers for Setmore may include any business seeking basic scheduling capabilities, whereas Acuity is best suited for health, wellness, or service-oriented SMBs looking for customizable solutions.

- Basic appointment scheduling tool - Affordable pricing at $5 - Suitable for various business types - Lacks detailed targeting information - No specific company size recommendations - Simple user interface

- Best for SMBs needing customization - Integrates with Google Calendar and Zoom - Ideal for health, wellness, or service businesses - Pricing starts at $14 - Supports 1-200 employees - Offers seamless integration with multiple platforms

Setmore vs Acuity Scheduling — at a glance

FeatureSetmoreAcuity Scheduling
Rating4.6 / 54.5 / 5
Reviews2,489526
Starting price$5 /User/Month$14 /Month
Free trial No Yes
Free version No No
Best forFreelancers, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small Business
CategoryAppointment Scheduling SoftwareAppointment Scheduling Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR
Data residencyGlobal

Key differences between Setmore and Acuity Scheduling

  • Pricing: Setmore starts at $5 /User/Month, while Acuity Scheduling starts at $14 /Month.
  • Free trial: Acuity Scheduling offers a free trial; Setmore does not.
  • Target audience: Setmore is built for Freelancers and Medium Business, while Acuity Scheduling targets Freelancers / Consultants and Medium Business.
  • User satisfaction: Setmore scores higher with a 4.6-star average.
  • Deployment: Setmore supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Acuity Scheduling supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Setmore vs Acuity Scheduling — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Appointment Scheduling Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Setmore - Appointment Scheduling Software
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Talk to an expert
Acuity Scheduling - Appointment Scheduling Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Setmore

Best for

Freelancers, Medium Business, Small Business

Acuity Scheduling

Best for SMBs needing customizable, integrated online appointment scheduling.

Choose if
  • You run a health, wellness, or service-based small to medium business.
  • You want seamless integration with Google Calendar, Zoom, Squarespace, and Stripe.
  • You need highly customizable scheduling pages with real-time availability and direct booking links.
Consider alternatives if
  • You require extensive custom integrations beyond the limited app marketplace.
  • Your team struggles with onboarding complex tools and needs simpler setup.

Setmore typically suits Freelancers and Medium Business. Acuity Scheduling tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Setmore is an appointment scheduling software built for businesses. It makes it easy to convert your website visitors into bookings. It allows you to manage staff and service information, ... Read More about Setmore

The Acuity Scheduling Appointment Scheduling Software is a cloud software platform that comes with powerful tools for day-to-day operations of a practice. Delivering an instant online ... Read More about Acuity Scheduling

Entry Level Pricing

  • Starts from $5 , Billed Yearly
  • Starts from $14 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.2/10

9.3/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-200 employees
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Get pricing help

Software Demo

Demo

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How do Setmore and Acuity Scheduling Compare on Features?

Total Features

12 Features

12 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Setmore and Acuity Scheduling on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $5 , Billed Yearly
      • $14 , Billed Yearly

      Pricing Plans

      • Free

        • Up to 4 users

        • Unlimited appointments

        • Email reminders

        Show more +

      • Premium

        • Up to 2 users

        • SMS reminders

        • Two-way calendar sync

        Show more +

      • Pro

        • For 3+ Users

        • Includes features of Premium plan at a better rate for larger teams

      • Emerging

        • Number of staff/locations: 1

        • Client self-scheduling

        • Offer unlimited services and appointments

        Show more +

      • Growing

        • Includes features of Emerging plan, plus

        • Number of staff/locations: 6

        • Text message reminders (worldwide)

        Show more +

      • Powerhouse

        • Includes features of Growing plan, plus

        • Number of staff/locations: 36

        • Multiple time zones for your different staff/locations

        Show more +

      Pricing Page

      Setmore pricing
      Acuity Scheduling pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global

      Setmore User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2097

      13

      4

      1

      0

      226

      35

      1

      4

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 2115 reviews, with consistently positive feedback.

      What buyers like

      • Effective and prompt customer support, providing thorough assistance and guidance.
      • Easy-to-use interface with clutter-free workspace and intuitive design.
      • Valuable insights and suggestions provided during onboarding sessions for business optimization.

      Common complaints

      • Possible complexity for beginners due to the richness of features without adequate support.
      • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities and customization options.

      Buyer sentiment

      Overall positive user sentiment highlights ease of use, integration capabilities, and customization, tempered by concerns over complexity and limited app connectors.

      What buyers like

      • Ease of use
      • Integration with other platforms
      • Customization options

      Common complaints

      • Limited app marketplace
      • Complexity for new users

      Pros and Cons

      • Effective and prompt customer support, providing thorough assistance and guidance.

      • Easy-to-use interface with clutter-free workspace and intuitive design.

      • Valuable insights and suggestions provided during onboarding sessions for business optimization.

      • Possible complexity for beginners due to the richness of features without adequate support.

      • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities and customization options.

      • Seamless integration with platforms like Google Calendar, Zoom, Squarespace, and Stripe

      • Customizable scheduling options including appointment types and intake forms

      • User-friendly interface that simplifies appointment management for clients and staff

      • Limited variety of apps and connectors in the marketplace restricting advanced functionality

      • Potential complexity for new users due to many features and customization options

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to Setmore and Acuity Scheduling in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Setmore or Acuity Scheduling?
      Setmore edges out the other on user ratings (4.6 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Setmore and Acuity Scheduling offer a free trial?
      Acuity Scheduling offers a free trial. Setmore does not.
      What is the starting price of Setmore vs Acuity Scheduling?
      Setmore starts at $5 /User/Month. Acuity Scheduling starts at $14 /Month.
      What are the top alternatives to Setmore?
      Top alternatives to Setmore include Appointy, FreeBusy, Acuity Scheduling, Calendly, Square Appointments.
      What are the top alternatives to Acuity Scheduling?
      Top alternatives to Acuity Scheduling include Setmore, Calendly, Square Appointments, Scheduly, Vagaro.

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