Service CRM vs Bigin by Zoho CRM Comparison
Service CRM
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Service CRM is the ultimate Field Service Management Software answer for your business. This powerful platform provides a full suite of industry-specific tools to help streamline operations, improve client services and i…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Bigin by Zoho CRM leads on user satisfaction with a 4.6-star rating across 294 reviews.
Service CRM vs Bigin by Zoho CRM — at a glance
| Feature | Service CRM | Bigin by Zoho CRM |
|---|---|---|
| Rating | — | 4.6 / 5 |
| Reviews | — | 294 |
| Starting price | Contact for pricing | $7 /User/Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | Field Service Management Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available |
| Support modes | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | — | — |
| Data residency | US | Global |
Key differences between Service CRM and Bigin by Zoho CRM
- Pricing: Bigin by Zoho CRM starts at $7 /User/Month. Service CRM pricing is not publicly listed.
- Free trial: Bigin by Zoho CRM offers a free trial; Service CRM does not.
- Target audience: Service CRM is built for Large Enterprises and Medium Business, while Bigin by Zoho CRM targets Small Business.
- Deployment: Service CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Service CRM vs Bigin by Zoho CRM — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Small Business
Service CRM typically suits Large Enterprises and Medium Business. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Service CRM is the ultimate Field Service Management Software answer for your business. This powerful platform provides a full suite of industry-specific tools to help streamline ... Read More about Service CRM | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 7.3/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | ||
Get pricing help |
Software Demo
Demo |  Service CRM has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Service CRM and Bigin by Zoho CRM Compare on Features?
Total Features | 5 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare Service CRM and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |
Other Details
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API Support |
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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Data Residency | 🇺🇸 US | 🌐 Global |
Service CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots | No screenshots available. |  1 Screenshots |
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Videos | No videos available. |  2 Videos |
Top Alternatives to Service CRM and Bigin by Zoho CRM in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Service CRM or Bigin by Zoho CRM?
- Bigin by Zoho CRM edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Service CRM and Bigin by Zoho CRM offer a free trial?
- Bigin by Zoho CRM offers a free trial. Service CRM does not.
- What is the starting price of Service CRM vs Bigin by Zoho CRM?
- Service CRM starts at Contact for pricing. Bigin by Zoho CRM starts at $7 /User/Month.
- What are the top alternatives to Service CRM?
- Top alternatives to Service CRM include Service Fusion, Housecall Pro, Smart Service, BiznusSoft Field Service, Field Force Tracker.
- What are the top alternatives to Bigin by Zoho CRM?
- Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.