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ScreenMeet vs BeyondTrust Remote Support vs Remotedesk Comparison

Last updated:

ScreenMeet

4.9(9 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

ScreenMeet is a powerful, easy to use remote access software that allows you to share your computer screen with anyone anywhere in the world. Whether your audience is in the same room with you or somewhere around the glo…

BeyondTrust Remote Support

4.6(418 reviews)

Starting at $2,097 /Year

  • Free Trial
  • Large Enterprises
  • Medium Business

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem and view their system exactly as…

Remotedesk

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Remotedesk is a universal gateway for all remote desktop protocols, including Windows Terminal Services (RDP) and VNC. Its mission is to deliver a remote access solution that connects all the existing third party applica…

ScreenMeet leads on user satisfaction with a 4.9-star rating across 9 reviews.

ScreenMeet vs BeyondTrust Remote Support vs Remotedesk — at a glance

FeatureScreenMeetBeyondTrust Remote SupportRemotedesk
Rating4.9 / 54.6 / 5
Reviews9418
Starting priceContact for pricing$2,097 /YearContact for pricing
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryRemote Access SoftwareRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalUSGlobal

Key differences between ScreenMeet and BeyondTrust Remote Support

  • Pricing: BeyondTrust Remote Support starts at $2,097 /Year. ScreenMeet pricing is not publicly listed.
  • User satisfaction: ScreenMeet scores higher with a 4.9-star average.
  • Deployment: ScreenMeet supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; BeyondTrust Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare ScreenMeet vs BeyondTrust Remote Support vs Remotedesk — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ScreenMeet
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Remotedesk - Remote Access Software
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Biggest differences

Start here before you go deeper into features.

ScreenMeet

Best for secure, easy real-time screen sharing in medium-sized teams.

Choose if
  • You need simple, low-complexity remote access for customer support or IT teams.
  • Your team values strong security with end-to-end encryption for remote sessions.
  • You want a user-friendly interface that requires minimal training for quick adoption.
Consider alternatives if
  • Your company requires extensive customization or complex enterprise-grade workflows.
  • You are a very small business with minimal remote collaboration needs.

BeyondTrust Remote Support

Best for secure, cross-platform remote IT support with extensive session monitoring.

Choose if
  • You need robust security with session recording and auditing capabilities.
  • Your support team requires compatibility across Windows, Mac, Linux, and mobile devices.
  • You want the option to host the remote support server on-premises for control.
Consider alternatives if
  • Your organization demands rapid updates for the latest operating system releases.
  • Your support heavily relies on iOS device connectivity and management.

Remotedesk

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

ScreenMeet: Best for secure, easy real-time screen sharing in medium-sized teams. BeyondTrust Remote Support: Best for secure, cross-platform remote IT support with extensive session monitoring.

Description

ScreenMeet is a powerful, easy to use remote access software that allows you to share your computer screen with anyone anywhere in the world. Whether your audience is in the same room with ... Read More about ScreenMeet

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More about BeyondTrust Remote Support

Remotedesk is a universal gateway for all remote desktop protocols, including Windows Terminal Services (RDP) and VNC. Its mission is to deliver a remote access solution that connects all ... Read More about Remotedesk

Entry Level Pricing

  • Not Available
  • Starts from $2,097
  • Not Available

Free Trial Availability

  • Free Trial available

Spotsaas Score

What's this? ↗

8.6/10

9.3/10

8.0/10

User Ratings

Based on verified Spotsaas reviews

4.9

(9)

Best Company Size

50-500 employeesMedium business
50-500 employees501-5,000 employees
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ScreenMeet

  • Seamless Collaboration: With ScreenMeet, your team can effortlessly connect in real-time, allowing for instant screen sharing and collaboration. Managers will appreciate how quickly issues can be resolved, fostering a more productive environment.
  • User-Friendly Interface: The intuitive design makes it easy for anyone to start or join a session without the need for extensive training. This accessibility ensures that even non-technical team members can participate actively in discussions.
  • Secure and Reliable: ScreenMeet prioritizes security with end-to-end encryption, giving administrators peace of mind when sharing sensitive information. Your data is protected, allowing you to focus on what really matters—your business.

BeyondTrust Remote Support

  • Seamless Connectivity: BeyondTrust Remote Support enables your team to connect with users quickly and effortlessly, reducing downtime and enhancing productivity. As a manager, you’ll appreciate how easy it is for technicians to access devices remotely, solving issues in real-time.
  • Enhanced Security: We understand that security is a top priority for you. With BeyondTrust’s robust security protocols, including session recording and comprehensive auditing, you can rest assured that sensitive data remains protected during remote sessions.
  • Cross-Platform Compatibility: Your team works with diverse operating systems. BeyondTrust Remote Support supports Windows, Mac, Linux, and mobile devices, allowing your technicians to assist users regardless of their device type or location.
Best fit

Best fit

ScreenMeet

  • 50-500 employees.
  • Industries: SaaS, Consulting, Customer Support, IT Services, Education.
  • Job Titles: Sales Managers, Customer Success Managers, IT Support Specialists, Technical Account Managers, Product Managers.

BeyondTrust Remote Support

  • 50 to 5,000 employees.
  • Industries: IT Services, Healthcare, Financial Services, Education, Retail, and Telecommunications.
  • Job Titles: IT Support Specialists, Help Desk Technicians, System Administrators, Network Administrators, and Customer Support Representatives.
Watchouts

Reasons buyers look elsewhere

ScreenMeet

  • Users may seek alternatives to ScreenMeet if they require more advanced features, such as integration with specific project management tools or enhanced video conferencing capabilities that better suit their workflow.
  • Budget-conscious individuals or businesses might explore other options that offer similar functionalities at a lower price point, allowing them to save costs while still maintaining effective remote collaboration.
  • Organizations with stringent security requirements may look for alternatives that provide additional encryption or compliance features, ensuring that sensitive data is protected during virtual meetings and screen sharing sessions.

BeyondTrust Remote Support

  • Users may seek alternatives due to cost considerations, as some remote support solutions offer competitive pricing or more flexible subscription models that better fit their budgetary constraints.
  • Organizations with specific security compliance requirements might explore other options that provide enhanced features like end-to-end encryption or additional authentication measures tailored to their needs.
  • Companies requiring seamless integration with existing IT infrastructure may find alternative remote support tools that offer better compatibility with their current systems and software applications.

Software Demo

Demo

No software demo available

Remotedesk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do ScreenMeet, BeyondTrust Remote Support and Remotedesk Compare on Features?

Total Features

7 Features

7 Features

4 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare ScreenMeet, BeyondTrust Remote Support and Remotedesk on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $2,097
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        ScreenMeet pricing
        BeyondTrust Remote Support pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes
        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes
        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US
        🌐 Global

        ScreenMeet vs BeyondTrust Remote Support User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        2

        0

        0

        0

        0

        80

        15

        2

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users highly appreciate ScreenMeet’s ease of use, security, and real-time collaboration capabilities.

        What buyers like

        • Ease of use
        • Security
        • Real-time collaboration

        Common complaints

        • Pricing transparency
        • Limited advanced features

        Buyer sentiment

        Users generally praise BeyondTrust Remote Support for its broad OS compatibility, security features, and range of remote tools, while noting occasional connectivity and update delays as main drawbacks.

        What buyers like

        • Cross-platform compatibility
        • Security and auditing features
        • Variety of remote support tools

        Common complaints

        • Connection stability issues
        • Slow updates for new OS versions

        What buyers like

        • Supports multiple remote protocols
        • Integrated access solutions
        • User-friendly interface

        Common complaints

        • Limited advanced features
        • May require technical setup
        • Not ideal for casual users

        Pros and Cons

        • Real-time screen sharing enabling seamless collaboration

        • User-friendly interface requiring minimal training

        • Strong security with end-to-end encryption

        • Limited information on advanced customization options

        • Potentially less suitable for very large enterprises requiring complex workflows

        • Wide compatibility with Windows, Mac, Linux, and mobile devices

        • Robust security features including session recording and auditing

        • Variety of remote tools such as display resolution changes and client action blocking

        • Slow updates following new operating system releases

        • Connection drops and slow connections to host machines

        • Supports multiple remote desktop protocols, enhancing flexibility.

        • Designed for both profit and non-profit organizations, broadening its appeal.

        • Offers integrated solutions that simplify remote access management.

        • Setup may require IT expertise.

        • Advanced features may be lacking for power users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        ScreenMeet Support Demo - ScreenMeet Support within SFDC

        2 Screenshots

        Bomgar screenshot

        8 Screenshots

        Remotedesk screenshot

        1 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ScreenMeet or BeyondTrust Remote Support?
        ScreenMeet edges out the other on user ratings (4.9 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do ScreenMeet and BeyondTrust Remote Support offer a free trial?
        Yes, both ScreenMeet and BeyondTrust Remote Support offer a free trial.
        What is the starting price of ScreenMeet vs BeyondTrust Remote Support?
        ScreenMeet starts at Contact for pricing. BeyondTrust Remote Support starts at $2,097 /Year.
        What are the top alternatives to ScreenMeet?
        Top alternatives to ScreenMeet include Splashtop Remote Support, BeyondTrust Remote Support, Splashtop Business Access, RemotePC, ISL Online.
        What are the top alternatives to BeyondTrust Remote Support?
        Top alternatives to BeyondTrust Remote Support include Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC.

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