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Scout APM vs New Relic APM vs Zenoss Comparison

Last updated:

Scout APM

4.7(58 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Scout APM streamlines troubleshooting by helping developers find & fix performance issues before customers ever see them. With real-time alerting, simple setup, & tracing logic that ties bottlenecks directly to source co…

New Relic APM

4.5(382 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction tracing. Analyze data and crea…

Zenoss

3.9(42 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Zenoss Cloud is a cutting-edge SaaS-based platform designed to streamline IT operations in both on-premises and cloud environments. With its full-stack monitoring and observability capabilities, Zenoss enables businesses…

Scout APM leads on user satisfaction with a 4.7-star rating across 58 reviews.

Scout APM vs New Relic APM vs Zenoss — at a glance

FeatureScout APMNew Relic APMZenoss
Rating4.7 / 54.5 / 53.9 / 5
Reviews5838242
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep)24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPRSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobalGlobal

Key differences between Scout APM and New Relic APM

  • Free trial: New Relic APM offers a free trial; Scout APM does not.
  • Target audience: Scout APM is built for Large Enterprises and Medium Business, while New Relic APM targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: Scout APM scores higher with a 4.7-star average.
  • Deployment: Scout APM supports SaaS/Web/Cloud; New Relic APM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Scout APM vs New Relic APM vs Zenoss — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Scout APM - Application Performance Monitoring (APM) Tools
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New Relic APM - Application Performance Monitoring (APM) Tools
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Zenoss - Application Performance Monitoring (APM) Tools
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Free PDF comparison

Download this Scout APM vs New Relic APM vs Zenoss comparison

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Biggest differences

Start here before you go deeper into features.

Scout APM

Best for small to medium dev teams needing simple, low-overhead APM focused on code-level issues.

Choose if
  • You want quick setup with minimal impact on application performance.
  • Your primary concerns are memory bloat, N+1 queries, and slow database queries.
  • You need real-time alerts and tracing tied directly to source code for fast debugging.
Consider alternatives if
  • You require advanced features and integrations for complex enterprise environments.
  • You need broad performance monitoring across diverse and specialized application stacks.

New Relic APM

Best for detailed Java application performance monitoring in enterprise environments.

Choose if
  • You need comprehensive transaction tracing to pinpoint Java app bottlenecks.
  • Your organization requires flexible deployment across cloud and on-premises setups.
  • You have experienced DevOps or IT teams managing complex enterprise applications.
Consider alternatives if
  • You are a startup or small team with limited budget for monitoring tools.
  • Your team lacks experience in setting up and configuring application monitoring.

Zenoss

Best for large IT teams needing comprehensive, AI-driven full-stack monitoring.

Choose if
  • You manage complex hybrid IT environments combining data centers and cloud.
  • Your team requires AI-powered automation to reduce manual IT workload.
  • You need deep, contextual insights from normalized and streamed machine data.
Consider alternatives if
  • You are a small organization without dedicated IT expertise.
  • You need a quick, simple setup with minimal training requirements.

Scout APM: Best for small to medium dev teams needing simple, low-overhead APM focused on code-level issues. New Relic APM: Best for detailed Java application performance monitoring in enterprise environments.

Description

Scout APM streamlines troubleshooting by helping developers find & fix performance issues before customers ever see them. With real-time alerting, simple setup, & tracing logic that ties ... Read More about Scout APM

New Relic APM is an easy way to monitor, troubleshoot and analyze performance of Java application. Receive early alerts to performance problems as they happen with comprehensive transaction ... Read More about New Relic APM

Zenoss Cloud is a cutting-edge SaaS-based platform designed to streamline IT operations in both on-premises and cloud environments. With its full-stack monitoring and observability ... Read More about Zenoss

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.0/10

9.8/10

8.9/10

User Ratings

Based on verified Spotsaas reviews

4.7

(58)

3.9

(42)

Best Company Size

Small BusinessMedium Business
51-500 employees500+ employees
51-500 employees500+ employees
Get pricing help
Get pricing help
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Software Demo

Demo

No software demo available

Scout APM has not given any software demo yet

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How do Scout APM, New Relic APM and Zenoss Compare on Features?

Total Features

11 Features

12 Features

9 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
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Compare Scout APM, New Relic APM and Zenoss on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Scout APM pricing
        New Relic APM pricing
        Zenoss pricing

        Other Details

        Organization Types supported

        • Individuals
        • Medium Business
        • Small Business
        • Freelancers
        • Large Enterprises
        • Individuals
        • Medium Business
        • Small Business
        • Freelancers
        • Large Enterprises
        • Individuals
        • Medium Business
        • Small Business
        • Freelancers
        • Large Enterprises

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✓ Yes

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global
        🌐 Global

        Scout APM vs New Relic APM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        17

        3

        0

        0

        0

        84

        57

        10

        2

        2

        7

        12

        2

        1

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Users appreciate Scout APM for its ease of setup, low overhead, and precise performance issue detection, though some desire more advanced features for complex environments.

        What buyers like

        • Ease of setup
        • Low system overhead
        • Accurate source code tracing

        Common complaints

        • Limited advanced features
        • Narrow focus on specific performance issues

        Buyer sentiment

        Users appreciate New Relic APM's powerful monitoring and detailed insights but note the complexity of setup and potential high costs as drawbacks.

        What buyers like

        • Technology support breadth
        • Flexible deployment
        • Detailed transaction tracing

        Common complaints

        • Cost scalability
        • Setup complexity

        Buyer sentiment

        Buyers appreciate Zenoss for its powerful AIOps-driven monitoring and comprehensive infrastructure visibility but note its complexity and steep learning curve.

        What buyers like

        • AI-driven automation
        • Comprehensive full-stack monitoring
        • Integration flexibility

        Common complaints

        • Complex setup process
        • Steep learning curve for smaller teams

        Pros and Cons

        • Minimal agent overhead ensuring no slowdown of monitored applications

        • Tracing logic that ties performance bottlenecks directly to source code for precise debugging

        • Real-time alerting enabling instant notification of performance issues

        • Limited advanced features and integrations for complex enterprise environments

        • Focus primarily on memory bloat, N+1 queries, and slow database queries, lacking broader performance coverage

        • Supports wide range of technologies with strong Java focus

        • Flexible deployment options for on-premises and cloud

        • Detailed transaction tracing for root cause analysis

        • Cost can increase significantly with scale

        • Resource-intensive monitoring may impact app performance

        • Seamless integration with both traditional data centers and cloud-native environments

        • AI-driven operations (AIOps) automate decision-making and reduce IT workload

        • Full-stack monitoring provides comprehensive visibility across IT infrastructure

        • Setup can be time-consuming, especially for legacy system migrations

        • Complexity may overwhelm smaller organizations without specialized expertise

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Atos

        Atos

        VMware

        VMware

        Cognizant

        Cognizant

        Media and Screenshots

        Screenshots

        Scout APM screenshot

        3 Screenshots

        New Relic APM screenshot

        8 Screenshots

        Impact Dashboard

        4 Screenshots

        Videos

        No videos available.

        video-0

        1 Videos

        video-0

        4 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Scout APM or New Relic APM?
        Scout APM edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Scout APM and New Relic APM offer a free trial?
        New Relic APM offers a free trial. Scout APM does not.
        What is the starting price of Scout APM vs New Relic APM?
        Scout APM starts at Contact for pricing. New Relic APM starts at Contact for pricing.
        What are the top alternatives to Scout APM?
        Top alternatives to Scout APM include Retrace, ManageEngine Applications Manager, Datadog APM, New Relic APM, AppDynamics.
        What are the top alternatives to New Relic APM?
        Top alternatives to New Relic APM include New Relic Alerts, Retrace, Scout APM, Raygun, Datadog APM.

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