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SAP Sales Cloud vs Salesforce Sales Cloud vs Bigin by Zoho CRM Comparison

Last updated:

SAP Sales Cloud

4.0(74 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

SAP Sales Cloud is the industry's number one sales enablement software, powering success for companies large and small, from start-ups to global enterprises. Sales reps love it because it helps them sell more by providin…

View PricingRead Reviews

Salesforce Sales Cloud

4.4(23,347 reviews)

Starting at $25 /user/month

  • Free Trial
  • Individuals
  • Large Enterprises

Salesforce Sales Cloud is a cloud-based CRM solution designed to help businesses manage customer relationships, boost sales productivity, and drive revenue growth. Whether you're just starting or scaling your business, S…

View PricingRead Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View PricingRead Reviews

Salesforce Sales Cloud leads on user satisfaction with a 4.4-star rating across 23,347 reviews.

SAP Sales Cloud vs Salesforce Sales Cloud vs Bigin by Zoho CRM — at a glance

FeatureSAP Sales CloudSalesforce Sales CloudBigin by Zoho CRM
Rating4.0 / 54.4 / 54.3 / 5
Reviews7423,347119
Starting priceContact for pricing$25 /user/month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium BusinessSmall Business
CategorySales Enablement SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
Certifications—SOC 2—
Data residency—GlobalGlobal

Key differences between SAP Sales Cloud and Salesforce Sales Cloud

  • Pricing: Salesforce Sales Cloud starts at $25 /user/month. SAP Sales Cloud pricing is not publicly listed.
  • Free trial: Salesforce Sales Cloud offers a free trial; SAP Sales Cloud does not.
  • Target audience: SAP Sales Cloud is built for Large Enterprises and Medium Business, while Salesforce Sales Cloud targets Individuals and Large Enterprises.
  • User satisfaction: Salesforce Sales Cloud scores higher with a 4.4-star average.
  • Deployment: SAP Sales Cloud supports SaaS/Web/Cloud; Salesforce Sales Cloud supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare SAP Sales Cloud vs Salesforce Sales Cloud vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Sales Enablement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

SAP Sales Cloud - Sales Enablement Software

SAP Sales Cloud

Talk to an expert
Talk to an expert
Salesforce Sales Cloud - CRM Software

Salesforce Sales Cloud

(40)
Talk to an expert
Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

SAP Sales Cloud

Best for

Large Enterprises, Medium Business, Small Business

Salesforce Sales Cloud

Best for

Individuals, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

SAP Sales Cloud typically suits Large Enterprises and Medium Business. Salesforce Sales Cloud tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

SAP Sales Cloud is the industry's number one sales enablement software, powering success for companies large and small, from start-ups to global enterprises. Sales reps love it because it ... Read More about SAP Sales Cloud

Salesforce Sales Cloud is a cloud-based CRM solution designed to help businesses manage customer relationships, boost sales productivity, and drive revenue growth. Whether you're just ... Read More about Salesforce Sales Cloud

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $25 , yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.1/10

8.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4

(74)

4.4

(23347)

4.3

(119)

Best Company Size

100 to 5,000 employees.
50 to 5,000 employees
—
Get pricing help
Get pricing help
Visit website

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

SAP Sales Cloud

  • Enhanced Sales Visibility: With SAP Sales Cloud, we gain a comprehensive view of the sales pipeline. This visibility allows managers to make informed decisions and prioritize leads effectively, ensuring that no opportunity slips through the cracks.
  • Intelligent Insights: The platform harnesses advanced analytics and AI-driven insights, empowering your team to identify trends and optimize strategies. As a result, we can focus on high-impact activities that drive revenue growth.
  • Streamlined Collaboration: By centralizing customer data and communication, SAP Sales Cloud fosters seamless collaboration among sales teams. Administrators will appreciate how it breaks down silos, enabling everyone to work towards shared goals effortlessly.

Salesforce Sales Cloud

  • Streamlined Sales Processes: With Salesforce Sales Cloud, your team can automate repetitive tasks, allowing them to focus on what truly matters—building relationships and closing deals. This means less time spent on admin and more time engaging with clients.
  • 360-Degree Customer View: By consolidating customer data in one place, you and your team can gain valuable insights into customer behavior and preferences. This comprehensive perspective enables personalized interactions, enhancing customer satisfaction and loyalty.
  • Enhanced Collaboration: Salesforce Sales Cloud fosters seamless communication among team members through shared dashboards and real-time updates. Managers can easily monitor progress, while sales reps stay informed about leads, ensuring everyone is aligned toward common goals.
Best fit

Best fit

SAP Sales Cloud

  • 100 to 5,000 employees.
  • Specific industries include Sales Automation, SaaS, Consulting, Martech, and Revtech.
  • Typical users are Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators.

Salesforce Sales Cloud

  • 50 to 5,000 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

SAP Sales Cloud

  • Users might seek alternatives to SAP Sales Cloud due to its complexity, which can lead to longer onboarding times and a steeper learning curve for sales teams unfamiliar with sophisticated CRM systems.
  • Organizations may look for more cost-effective solutions, as SAP Sales Cloud can be relatively expensive, especially for small to mid-sized businesses with budget constraints.
  • Companies focused on specific industry needs might consider alternatives that offer tailored features or functionalities that better align with their unique sales processes and customer engagement strategies.

Salesforce Sales Cloud

  • Users may seek alternatives due to high costs associated with Salesforce Sales Cloud, as smaller businesses or startups often find the pricing structure prohibitive for their budgets and growth objectives.
  • Some organizations may require more tailored solutions that better fit their specific industry needs, prompting them to explore alternatives that offer customizable features not available in Salesforce.
  • Integration challenges can lead users to consider other platforms, especially if they rely on specific tools or software that do not seamlessly connect with Salesforce's ecosystem.

Software Demo

Demo

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How do SAP Sales Cloud, Salesforce Sales Cloud and Bigin by Zoho CRM Compare on Features?

Total Features

12 Features

19 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Compare SAP Sales Cloud, Salesforce Sales Cloud and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $25 , yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available

        • Starter Suite

          $25

          /user/month

          Get Started

          • Simplified Setup & Onboarding

          • Lead, Account, Contact & Opportunity Management

          • Email Integration & Automated Activity Capture

        • Pro Suite

          $100

          /user/month

          Get Started

          • Forecast Management

          • Customizable Reports and Dashboards

          • Quoting and Contracting

        • Enterprise

          $165

          /user/month

          Get Started

          • Everything in Pro Suite plus Advanced Pipeline Management & Deal Insights

          • Conversation Intelligence

          • Agentforce

          • Browse all pricing plans

        • Free

          Get Started

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          Get Started

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          Get Started

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        SAP Sales Cloud pricing
        Salesforce Sales Cloud pricing
        		Bigin by Zoho CRM pricing
        View detailed pricing
        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Visit Website

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        —
        ✓ Yes

        HIPAA

        —
        ✗ No

        Data Residency

        —
        🌐 Global

        SAP Sales Cloud vs Salesforce Sales Cloud User Reviews & Rating Comparison

        User Ratings

        4

        (based on 74 reviews)

        4.4

        (based on 23347 reviews)

        4.3

        (based on 119 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        40

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 74 reviews, with strong overall satisfaction.

        What buyers like

        • **Enhanced Sales Visibility**: With SAP Sales Cloud, we gain a comprehensive view of the sales pipeline. This visibility allows managers to make informed decisions and prioritize leads effectively, ensuring that no opportunity slips through the cracks.
        • **Intelligent Insights**: The platform harnesses advanced analytics and AI-driven insights, empowering your team to identify trends and optimize strategies. As a result, we can focus on high-impact activities that drive revenue growth.
        • **Streamlined Collaboration**: By centralizing customer data and communication, SAP Sales Cloud fosters seamless collaboration among sales teams. Administrators will appreciate how it breaks down silos, enabling everyone to work towards shared goals effortlessly.

        Common complaints

        • Users might seek alternatives to SAP Sales Cloud due to its complexity, which can lead to longer onboarding times and a steeper learning curve for sales teams unfamiliar with sophisticated CRM systems.
        • Organizations may look for more cost-effective solutions, as SAP Sales Cloud can be relatively expensive, especially for small to mid-sized businesses with budget constraints.
        • Companies focused on specific industry needs might consider alternatives that offer tailored features or functionalities that better align with their unique sales processes and customer engagement strategies.

        Buyer sentiment

        Buyer sentiment is positive across 40 reviews, with strong overall satisfaction.

        What buyers like

        • Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization.
        • Streamlines and automates workflows, improving efficiency and reducing manual errors.
        • Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams.

        Common complaints

        • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.
        • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.
        • Overwhelming for new users due to its extensive features and learning curve, especially when not supported by proper training.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • **Enhanced Sales Visibility**: With SAP Sales Cloud, we gain a comprehensive view of the sales pipeline. This visibility allows managers to make informed decisions and prioritize leads effectively, ensuring that no opportunity slips through the cracks.

        • **Intelligent Insights**: The platform harnesses advanced analytics and AI-driven insights, empowering your team to identify trends and optimize strategies. As a result, we can focus on high-impact activities that drive revenue growth.

        • **Streamlined Collaboration**: By centralizing customer data and communication, SAP Sales Cloud fosters seamless collaboration among sales teams. Administrators will appreciate how it breaks down silos, enabling everyone to work towards shared goals effortlessly.

        • Users might seek alternatives to SAP Sales Cloud due to its complexity, which can lead to longer onboarding times and a steeper learning curve for sales teams unfamiliar with sophisticated CRM systems.

        • Organizations may look for more cost-effective solutions, as SAP Sales Cloud can be relatively expensive, especially for small to mid-sized businesses with budget constraints.

        • Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization.

        • Streamlines and automates workflows, improving efficiency and reducing manual errors.

        • Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams.

        • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.

        • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews
        Read reviews

        List of Customers

        Customers

        No Customers information available.

        Vodafone

        Vodafone

        T-Mobile

        T-Mobile

        BRP

        BRP

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        SAP Sales Cloud screenshot

        5 Screenshots

        Sales Cloud

        4 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

        Alternatives

        Alternatives

        SalesCRM - CRM Software
        SalesCRM

        4.5

        Prezentor
        Prezentor
        Scaura - Sales Enablement Software
        Scaura

        4.5

        Bigin by Zoho CRM - CRM Software
        Bigin by Zoho CRM

        4.3

        ClickUp - Collaboration Software
        ClickUp

        4.4

        Zoho CRM - CRM Software
        Zoho CRM

        4.1

        ClickUp - Collaboration Software
        ClickUp

        4.4

        Zoho CRM - CRM Software
        Zoho CRM

        4.1

        Freshsales - CRM Software
        Freshsales

        4.6

        Expand your shortlist

        Add another option to compare side by side

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, SAP Sales Cloud or Salesforce Sales Cloud?
        Salesforce Sales Cloud edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do SAP Sales Cloud and Salesforce Sales Cloud offer a free trial?
        Salesforce Sales Cloud offers a free trial. SAP Sales Cloud does not.
        What is the starting price of SAP Sales Cloud vs Salesforce Sales Cloud?
        SAP Sales Cloud starts at Contact for pricing. Salesforce Sales Cloud starts at $25 /user/month.
        What are the top alternatives to SAP Sales Cloud?
        Top alternatives to SAP Sales Cloud include SalesCRM, Prezentor, Scaura, Veelo, Showell.
        What are the top alternatives to Salesforce Sales Cloud?
        Top alternatives to Salesforce Sales Cloud include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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