Agentforce Sales (formerly Salesforce Sales Cloud) vs Evergage Comparison
Agentforce Sales (formerly Salesforce Sales Cloud)
Starting at $25 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…
Evergage
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Evergage is a Customer Data Platform (CDP) that provides rich customer profiles on millions of individual anonymous customers across online, mobile, offline channels. Evergage has a modern SaaS solution that allows marke…
Agentforce Sales (formerly Salesforce Sales Cloud) leads on user satisfaction with a 4.5-star rating across 646 reviews.
Agentforce Sales (formerly Salesforce Sales Cloud) vs Evergage — at a glance
| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Evergage |
|---|---|---|
| Rating | 4.5 / 5 | 4.3 / 5 |
| Reviews | 646 | 148 |
| Starting price | $25 /user/month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | CRM Software | Customer Data Platform (CDP) |
| Integrations | 13+ apps | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | GDPR |
| Data residency | Global | US |
Key differences between Agentforce Sales (formerly Salesforce Sales Cloud) and Evergage
- Pricing: Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. Evergage pricing is not publicly listed.
- Free trial: Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial; Evergage does not.
- Target audience: Agentforce Sales (formerly Salesforce Sales Cloud) is built for Freelancers / Consultants and Large Enterprises, while Evergage targets Large Enterprises and Medium Business.
- User satisfaction: Agentforce Sales (formerly Salesforce Sales Cloud) scores higher with a 4.5-star average.
- Deployment: Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Evergage supports SaaS/Web/Cloud.
Agentforce Sales (formerly Salesforce Sales Cloud) vs Evergage — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Agentforce Sales (formerly Salesforce Sales Cloud)
Best for medium to large enterprises needing highly customizable CRM solutions.
- You require extensive customization to fit unique industry workflows.
- Your team needs robust analytics and reporting for data-driven sales decisions.
- You want seamless integration with numerous third-party applications and APIs.
- You are a small business or startup with a limited budget.
- Your team lacks technical expertise or prior CRM experience.
Best for enterprises needing rich, multi-channel customer profiles with strong compliance.
- You require unified customer profiles across online, mobile, and offline channels.
- Your organization must maintain strict compliance with data privacy regulations.
- You have marketing and data teams ready to manage a complex, scalable SaaS platform.
- You are a small business with limited marketing budget and resources.
- You need transparent, straightforward pricing and quick, simple implementation.
Agentforce Sales (formerly Salesforce Sales Cloud): Best for medium to large enterprises needing highly customizable CRM solutions. Evergage: Best for enterprises needing rich, multi-channel customer profiles with strong compliance.
Description | Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud) | Evergage is a Customer Data Platform (CDP) that provides rich customer profiles on millions of individual anonymous customers across online, mobile, offline channels. Evergage has a modern ... Read More about Evergage |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.8/10 | 9.3/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50 to 10,000 employeesMedium to Large Enterprises | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
Agentforce Sales (formerly Salesforce Sales Cloud)
- Simplified Sales Processes: Salesforce simplifies the entire sales cycle, allowing teams to manage leads, opportunities, and customer interactions smoothly. I've seen firsthand how this leads to increased efficiency and higher conversion rates.
- Analytics and Reporting: With Salesforce's analytics tools, managers can gain insights into performance metrics. This allows for informed decision-making based on real-time data, so strategies stay aligned with business goals.
- Customizable Solutions: One of Salesforce's key features is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be designed for your specific industry needs. I often recommend using this flexibility for maximum impact.
No key benefits available yet.
Best fit
Agentforce Sales (formerly Salesforce Sales Cloud)
- 50 to 10,000 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
Agentforce Sales (formerly Salesforce Sales Cloud)
- Pricing exceeds $165/month for most teams — buyers with <50 employees often switch to HubSpot CRM ($50/month) or Pipedrive ($59/month) for lower cost
- Lacks pre-built templates for specific industries like real estate or nonprofits — teams needing vertical solutions add Zoho CRM or industry-specific alternatives
- Requires 4–6 weeks of admin setup and training — companies wanting faster deployment choose Pipedrive or Monday.com Sales for quicker onboarding
No alternatives guidance available yet.
Software Demo
Demo |
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How do Agentforce Sales (formerly Salesforce Sales Cloud) and Evergage Compare on Features?
Total Features | 11 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Evergage on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | — |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Agentforce Sales (formerly Salesforce Sales Cloud) User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity. What buyers like
Common complaints
| Buyer sentiment Buyers generally appreciate Evergage's robust customer profiling and compliance capabilities but note challenges with pricing transparency and implementation complexity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers |  BBVA  Brunello Cucinelli  Unilever |  Citrix  Academy  Walmart Mexico |
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Media and Screenshots
Screenshots |  3 Screenshots |  1 Screenshots |
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Videos |  5 Videos |  2 Videos |
Top Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) and Evergage in 2026
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Agentforce Sales (formerly Salesforce Sales Cloud) or Evergage?
- Agentforce Sales (formerly Salesforce Sales Cloud) edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Agentforce Sales (formerly Salesforce Sales Cloud) and Evergage offer a free trial?
- Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial. Evergage does not.
- What is the starting price of Agentforce Sales (formerly Salesforce Sales Cloud) vs Evergage?
- Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. Evergage starts at Contact for pricing.
- What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
- Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM.
- What are the top alternatives to Evergage?
- Top alternatives to Evergage include CustomerLabs CDP, Tealium AudienceStream CDP, Captain Metrics, Zylotech, Adobe Experience Platform.