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Compare Salesforce vs Dynatrace

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Overview

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More

Dynatrace APM enables users to measure, monitor and diagnose every step of the user experience in real-time: how fast web pages load and how responsive apps respond. Its out-of-the-box ... Read More

Entry Level Pricing
  • Starts from $25
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

9.7/10

User Ratings

4.4

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Software Demo

Demo

Features

Total Features

10 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Medium Business
          • Small Business
          • Freelancers
          • Large Enterprises
          • Individuals
          • Medium Business
          • Small Business
          • Freelancers
          • Large Enterprises
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          370

          Very Good

          142

          Good

          30

          Poor

          4

          Terible

          7

          No reviews available for the product

          Expert's Review generated by AI

          Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more

          Dynatrace APM provides real-time, in-depth insights into user experience, from web page load speeds to app responsiveness, making it an essential tool for businesses seeking to optimize ...Read more

          Pros and Cons
          • Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs.

          • Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts.

          • Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking.

          • Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs.

          • Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets.

          • Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.

          • By providing real-time data with detailed breakdowns, Dynatrace allows for quicker identification and resolution of performance issues, reducing downtime and improving service reliability.

          • Dynatrace measures every step of the user experience, allowing businesses to track all aspects of application performance across the entire user journey, not just isolated metrics.

          • With intuitive and context-aware dashboards, Dynatrace presents data in a way that’s easy to understand, making it simpler for teams to spot and address performance bottlenecks.

          • The software automatically captures comprehensive application data, including beyond the standard metrics, providing deeper insights into performance and helping businesses address issues proactively.

          • Dynatrace’s pricing may not be affordable for smaller businesses or startups, as it’s designed more for large enterprises, making it less accessible for budget-conscious organizations.

          • Due to its comprehensive monitoring capabilities, Dynatrace can be resource-heavy, potentially putting a strain on system performance, especially in environments with limited resources.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          BBVA

          BBVA

          Brunello Cucinelli

          Brunello Cucinelli

          Unilever

          Unilever

          Samsung

          Samsung

          Daimler

          Daimler

          SAP

          SAP

          Media and Screenshots

          Screenshots
          Salesforce Adoption Dashboards

          3 Screenshots

          AWS Performance monitoring | Dynatrace

          6 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Salesforce and Dynatrace offer a Free Trial.

          Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Dynatrace is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Salesforce begins at $25/User/Month, while pricing details for Dynatrace are unavailable.

          Some top alternatives to Salesforce includes Thryv, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Some top alternatives to Dynatrace includes ManageEngine Applications Manager, Scout APM, Datadog APM, New Relic APM, AppDynamics, Instana, Thundra APM, APImetrics, Azure Monitor and Acure.io.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].