Agentforce Sales (formerly Salesforce Sales Cloud) vs 2 Steps Comparison
Agentforce Sales (formerly Salesforce Sales Cloud)
Starting at $25 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…
2 Steps
Starting at Contact for pricing
- Large Enterprises
- Medium Business
2 Steps is an innovative Customer Journey Analytics Software designed to provide detailed insights to organizations through Synthetic Monitoring with Splunk. With almost a decade of experience in automating native mobile…
Agentforce Sales (formerly Salesforce Sales Cloud) leads on user satisfaction with a 4.5-star rating across 646 reviews.
Agentforce Sales (formerly Salesforce Sales Cloud) vs 2 Steps — at a glance
| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | 2 Steps |
|---|---|---|
| Rating | 4.5 / 5 | — |
| Reviews | 646 | — |
| Starting price | $25 /user/month | Contact for pricing |
| Free trial | Yes | No |
| Free version | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | CRM Software | Customer Success Software |
| Integrations | 13+ apps | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Installed - Windows |
| API | Available | — |
| Support modes | Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | — |
| Data residency | Global | US |
Key differences between Agentforce Sales (formerly Salesforce Sales Cloud) and 2 Steps
- Pricing: Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. 2 Steps pricing is not publicly listed.
- Free trial: Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial; 2 Steps does not.
- Target audience: Agentforce Sales (formerly Salesforce Sales Cloud) is built for Freelancers / Consultants and Large Enterprises, while 2 Steps targets Large Enterprises and Medium Business.
- Deployment: Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; 2 Steps supports SaaS/Web/Cloud, Installed - Windows.
Agentforce Sales (formerly Salesforce Sales Cloud) vs 2 Steps — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Agentforce Sales (formerly Salesforce Sales Cloud)
Best for medium to large enterprises needing highly customizable CRM solutions.
- You require extensive customization to fit unique industry workflows.
- Your team needs robust analytics and reporting for data-driven sales decisions.
- You want seamless integration with numerous third-party applications and APIs.
- You are a small business or startup with a limited budget.
- Your team lacks technical expertise or prior CRM experience.
Large Enterprises, Medium Business, Small Business
Agentforce Sales (formerly Salesforce Sales Cloud) typically suits Freelancers / Consultants and Large Enterprises. 2 Steps tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud) | 2 Steps is an innovative Customer Journey Analytics Software designed to provide detailed insights to organizations through Synthetic Monitoring with Splunk. With almost a decade of ... Read More about 2 Steps |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 9.8/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50 to 10,000 employeesMedium to Large Enterprises | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
Agentforce Sales (formerly Salesforce Sales Cloud)
- Simplified Sales Processes: Salesforce simplifies the entire sales cycle, allowing teams to manage leads, opportunities, and customer interactions smoothly. I've seen firsthand how this leads to increased efficiency and higher conversion rates.
- Analytics and Reporting: With Salesforce's analytics tools, managers can gain insights into performance metrics. This allows for informed decision-making based on real-time data, so strategies stay aligned with business goals.
- Customizable Solutions: One of Salesforce's key features is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be designed for your specific industry needs. I often recommend using this flexibility for maximum impact.
No key benefits available yet.
Best fit
Agentforce Sales (formerly Salesforce Sales Cloud)
- 50 to 10,000 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
Agentforce Sales (formerly Salesforce Sales Cloud)
- Pricing exceeds $165/month for most teams — buyers with <50 employees often switch to HubSpot CRM ($50/month) or Pipedrive ($59/month) for lower cost
- Lacks pre-built templates for specific industries like real estate or nonprofits — teams needing vertical solutions add Zoho CRM or industry-specific alternatives
- Requires 4–6 weeks of admin setup and training — companies wanting faster deployment choose Pipedrive or Monday.com Sales for quicker onboarding
No alternatives guidance available yet.
Software Demo
Demo |
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How do Agentforce Sales (formerly Salesforce Sales Cloud) and 2 Steps Compare on Features?
Total Features | 11 Features | 4 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Agentforce Sales (formerly Salesforce Sales Cloud) and 2 Steps on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
Organization Types supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✓ Yes | ✗ No |
GDPR | ✓ Yes | — |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Agentforce Sales (formerly Salesforce Sales Cloud) User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity. What buyers like
Common complaints
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Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers |  BBVA  Brunello Cucinelli  Unilever | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  5 Videos |  3 Videos |
Top Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) and 2 Steps in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Agentforce Sales (formerly Salesforce Sales Cloud) or 2 Steps?
- Agentforce Sales (formerly Salesforce Sales Cloud) edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Agentforce Sales (formerly Salesforce Sales Cloud) and 2 Steps offer a free trial?
- Agentforce Sales (formerly Salesforce Sales Cloud) offers a free trial. 2 Steps does not.
- What is the starting price of Agentforce Sales (formerly Salesforce Sales Cloud) vs 2 Steps?
- Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month. 2 Steps starts at Contact for pricing.
- What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
- Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM.
- What are the top alternatives to 2 Steps?
- Top alternatives to 2 Steps include Agentforce Sales (formerly Salesforce Sales Cloud), Salesmachine, Catalyst, Synced.io, Splunk Enterprise.