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Salesforce Identity vs One Identity Comparison

Last updated:

Salesforce Identity

4.0(13 reviews)

Starting at $25 /User/Month

  • Large Enterprises
  • Medium Business

With Salesforce Identity, user can accurately attribute users and assign permission roles in online applications. Access to the information user needs from anywhere is important, so the solution is designed to simplify t…

One Identity

3.0(3 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The One Identity IAM solution is a software platform for managing identity and access control across systems, from multiple footprints, utilizing a single policy across the enterprise. It includes: automation of user pro…

Salesforce Identity leads on user satisfaction with a 4.0-star rating across 13 reviews.

Salesforce Identity vs One Identity — at a glance

FeatureSalesforce IdentityOne Identity
Rating4.0 / 53.0 / 5
Reviews133
Starting price$25 /User/MonthContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIdentity and Access Management (IAM) SoftwareIdentity and Access Management (IAM) Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001GDPR
Data residencyGlobalGlobal

Key differences between Salesforce Identity and One Identity

  • Pricing: Salesforce Identity starts at $25 /User/Month. One Identity pricing is not publicly listed.
  • Free trial: One Identity offers a free trial; Salesforce Identity does not.
  • User satisfaction: Salesforce Identity scores higher with a 4.0-star average.
  • Deployment: Salesforce Identity supports SaaS/Web/Cloud; One Identity supports SaaS/Web/Cloud.

Salesforce Identity vs One Identity — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Identity and Access Management (IAM) Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce Identity - Identity and Access Management (IAM) Software
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One Identity - Identity and Access Management (IAM) Software
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Salesforce Identity vs One Identity: Biggest differences

Start here before you go deeper into features.

Salesforce Identity

Best for

Large Enterprises, Medium Business, Small Business

One Identity

Best for enterprises needing centralized, automated identity and access management.

Choose if
  • You require automated user provisioning and de-provisioning across multiple systems.
  • Your organization needs centralized self-service password reset combined with MFA integration.
  • You want to enforce a single identity policy across diverse system footprints with API extensibility.
Consider alternatives if
  • You are a very small business with minimal identity management needs and limited IT resources.
  • You need transparent, out-of-the-box pricing without engaging in sales discussions.

Salesforce Identity typically suits Large Enterprises and Medium Business. One Identity tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

With Salesforce Identity, user can accurately attribute users and assign permission roles in online applications. Access to the information user needs from anywhere is important, so the ... Read More about Salesforce Identity

The One Identity IAM solution is a software platform for managing identity and access control across systems, from multiple footprints, utilizing a single policy across the enterprise. It ... Read More about One Identity

Entry Level Pricing

  • Starts from $25
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available

SpotScore

What's this? ↗

8.1/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

—
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

One Identity

  • Enhanced Security: One Identity helps organizations improve their security by providing identity governance and administration tools. With advanced features, you can effectively manage user access and reduce the risk of unauthorized entry.
  • Simplified Compliance: As a manager, you'll appreciate how One Identity simplifies compliance with regulatory standards. Its automated reporting and auditing features help your organization meet industry requirements without manual effort.
  • Increased Operational Efficiency: Administrators benefit from One Identity's intuitive interface and automation capabilities, which significantly reduce the time spent on manual identity management tasks. This allows your team to focus on strategic initiatives rather than routine processes.
Best fit

Best fit

One Identity

  • 1,000 to 10,000 employees.
  • Industries: IT Security, Identity and Access Management, Healthcare, Financial Services, Government, and Education.
  • Job Titles: IT Security Managers, Compliance Officers, Systems Administrators, Identity Governance Analysts, and Chief Information Security Officers (CISOs).
Watchouts

Reasons buyers look elsewhere

One Identity

  • Pricing exceeds budget for organizations seeking comparable identity management at lower cost
  • Rapid growth requires expansion beyond One Identity's scaling capacity without proportional cost increases
  • UI complexity creates friction for teams prioritizing intuitive navigation and faster onboarding

Software Demo

Demo

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How do Salesforce Identity and One Identity Compare on Features?

Total Features

9 Features

8 Features

Unique Features

No unique features

No unique features

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Compare Salesforce Identity and One Identity on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $25
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Salesforce Identity pricing

      Pricing information not available

      Salesforce Identity vs One Identity: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Salesforce Identity vs One Identity Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      ✓ Yes
      —

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      —

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Salesforce Identity User Reviews & Rating Comparison

      User Ratings

      4

      (based on 13 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      2

      0

      1

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 13 reviews, with strong overall satisfaction.

      What buyers like

      • Simplifies user management
      • Easy integration with Salesforce
      • On-demand access

      Common complaints

      • Salesforce dependency
      • Limited features outside Salesforce
      • May require additional training

      Buyer sentiment

      Buyers appreciate One Identity's strong security and automation features but note mixed satisfaction likely due to complexity and pricing opacity.

      What buyers like

      • Enhanced security
      • Automation capabilities
      • Compliance support

      Common complaints

      • Pricing transparency
      • Setup complexity

      Pros and Cons

      • Seamless integration with Salesforce enhances usability.

      • Simplifies user management across cloud applications.

      • Boosts productivity with on-demand access features.

      • Limited functionality for non-Salesforce users.

      • Dependency on Salesforce ecosystem may restrict flexibility.

      • Robust identity governance and administration capabilities

      • Automation of user provisioning and de-provisioning

      • Centralized self-service password reset and MFA integration

      • Pricing is not publicly available, requiring sales engagement

      • Moderate user rating (3.3/5) indicating mixed user satisfaction

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Salesforce Identity or One Identity? Tell buyers what actually differs.

      Media and Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Salesforce Identity and One Identity in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Salesforce Identity or One Identity?
      Salesforce Identity edges out the other on user ratings (4.0 vs 3.0). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Salesforce Identity and One Identity offer a free trial?
      One Identity offers a free trial. Salesforce Identity does not.
      What is the starting price of Salesforce Identity vs One Identity?
      Salesforce Identity starts at $25 /User/Month. One Identity starts at Contact for pricing.
      What are the top alternatives to Salesforce Identity?
      Top alternatives to Salesforce Identity include Oracle Identity Management, Okta, AWS IAM, Keycloak, Practice Protect.
      What are the top alternatives to One Identity?
      Top alternatives to One Identity include PeoplePlatform, Practice Protect, Salesforce Identity, ADManager Plus, RSA SecurID.