8.1
Spot Score
Salesforce Identity Review: Is It The Right Identity and Access Management (IAM) Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPR
SOC 2
HIPAA
ISO 27001Add to compare
Starts from $25 / User / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Salesforce Identity
Salesforce Identity is an Identity and Access Management (IAM) software primarily used by IT teams within large enterprises and medium businesses. With a rating of 4.0 out of 5 from 13 reviews, it indicates a broadly validated solution with consistent user satisfaction.
The software excels in simplifying user management, making it easier for IT departments to handle user access efficiently. Its smooth integration with Salesforce applications is a significant advantage, allowing for smooth operations within the Salesforce ecosystem. However, a key limitation is its dependency on Salesforce, which may restrict its utility for organizations seeking broader IAM features outside the Salesforce environment.
Quick facts about Salesforce Identity
What is Salesforce Identity?
With Salesforce Identity, user can accurately attribute users and assign permission roles in online applications. Access to the information user needs from anywhere is important, so the solution is designed to simplify the way organizations manage users and permissions wherever the cloud is located. Integration with Salesforce Connect is easy, boosting productivity for the large team by giving on-demand access so user can complete projects without delay.
Pricing
Starts from $25 / User / Month
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRHIPAAISO 27001SSO & MFA supported
Data residency:Global
Salesforce Identity Software Demo
Salesforce Identity was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Salesforce Identity
- Team types
- Large Enterprises, Medium Business
Why teams choose Salesforce Identity
Seamless integration with Salesforce enhances usability.
Simplifies user management across cloud applications.
Boosts productivity with on-demand access features.
Is Salesforce Identity right for you?
What buyers should know before shortlisting Salesforce Identity
Salesforce Identity is a powerful IAM tool that integrates seamlessly with Salesforce applications, enhancing user management and productivity. Its focus on user attribution and permissions makes it ideal for Salesforce-centric organizations.
Salesforce Identity pros and cons
- Salesforce Identity pros
Seamless integration with Salesforce enhances usability.
Simplifies user management across cloud applications.
Boosts productivity with on-demand access features.
- Salesforce Identity cons
Limited functionality for non-Salesforce users.
Dependency on Salesforce ecosystem may restrict flexibility.
Ready to try it?
Get started with Salesforce Identity
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Salesforce Identity side-by-side with top Identity and Access Management (IAM) Software alternatives.
What is the pricing of Salesforce Identity?
Salesforce Identity Pricing Plans
Salesforce Identity reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 13 reviews, with strong overall satisfaction.
What buyers like
- Simplifies user management
- Easy integration with Salesforce
- On-demand access
Common complaints
- Salesforce dependency
- Limited features outside Salesforce
- May require additional training
- See if Salesforce Identity fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Salesforce Identity?
Access Request Management is a software feature that allows organizations to control and manage user access to various systems and applicati…
Account management is a crucial feature that is commonly found in software used for managing various types of accounts. This feature is spec…
Managers plan, coordinate, regulate, and lead operations that assure compliance with laws and standards through compliance management. It is…
Multi-factor authentication (MFA) is a security mechanism that verifies a user's identity for a login or other transaction by requiring mult…
Password management is a software feature that allows individuals or organizations to securely manage and store their login credentials for…
Role Management is a key feature that allows users to control and manage individual roles and their permissions within a software or applica…
Single sign-on (SSO) allows users to log in to various applications with a single set of credentials, making it safe and straightforward. It…
Social Sign On is a software feature that allows users to log in or sign up for an account using their existing social media credentials. Th…
User Activity Monitoring (UAM) is a software feature that allows organizations to monitor and track the activities of their users within the…
Salesforce Identity security and data handling
Key compliance certifications and security features for IT and security teams evaluating Salesforce Identity.
Certifications
Security features
Developer & data
Alternatives to Salesforce Identity
Secure your resources with ease.
8.5
Very Good
Salesforce Identity Support Options
Frequently Asked Questions About Salesforce Identity
Common questions buyers ask before choosing Salesforce Identity.
Salesforce Identity is a Identity and Access Management (IAM) Software. Salesforce Identity offers Social Sign On, Single Sign-On (SSO), User Activity Monitoring, Role Management, Multi-factor Authentication and many more functionalities.
Buyers commonly note the following limitations of Salesforce Identity: Limited functionality for non-Salesforce users.; Dependency on Salesforce ecosystem may restrict flexibility.; Training may be needed for effective use..
Some top alternatives to Salesforce Identity includes Oracle Identity Management, SailPoint IdentityIQ, AWS IAM, WSO2 Identity Server and AWS Single Sign-On.
Salesforce Identity offers Subscription pricing model
The starting price of Salesforce Identity is $25/User/Month
Ready to try it?
Get started with Salesforce Identity
Get connected with the team for a personalised demo.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].