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Salesforce Essentials vs RAYNET CRM vs Bigin by Zoho CRM Comparison

Last updated:

Salesforce Essentials

4.2(963 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Small Business

Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up and running quickly in the clou…

RAYNET CRM

4.4(21 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Raynet CRM , is a customer relationship management software solution that can help you get closer to your customers. It helps you to manage all of your companies business processes, from customer marketing and sales to s…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

RAYNET CRM leads on user satisfaction with a 4.4-star rating across 21 reviews.

Salesforce Essentials vs RAYNET CRM vs Bigin by Zoho CRM — at a glance

FeatureSalesforce EssentialsRAYNET CRMBigin by Zoho CRM
Rating4.2 / 54.4 / 54.6 / 5
Reviews96321294
Starting price$25 /User/Month$25 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forSmall BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSGlobal

Key differences between Salesforce Essentials and RAYNET CRM

  • Pricing: Salesforce Essentials starts at $25 /User/Month, while RAYNET CRM starts at $25 /User/Month.
  • Target audience: Salesforce Essentials is built for Small Business, while RAYNET CRM targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: RAYNET CRM scores higher with a 4.4-star average.
  • Deployment: Salesforce Essentials supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; RAYNET CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Salesforce Essentials vs RAYNET CRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Salesforce Essentials - CRM Software
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RAYNET CRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

Salesforce Essentials

Best for

Small Business

RAYNET CRM

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Salesforce Essentials typically suits Small Business. RAYNET CRM tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up ... Read More about Salesforce Essentials

Raynet CRM , is a customer relationship management software solution that can help you get closer to your customers. It helps you to manage all of your companies business processes, from ... Read More about RAYNET CRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $25 , Billed Yearly
  • Starts from $25
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.7/10

8.5/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.4

(21)

4.57

(294)
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Software Demo

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How do Salesforce Essentials, RAYNET CRM and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Salesforce Essentials, RAYNET CRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $25 , Billed Yearly
        • $25
        • $7 , Billed Yearly

        Pricing Plans

        • Salesforce Essentials

          • Manage contacts

          • Track relationships and deals

          • Respond to customers

          Show more +

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Salesforce Essentials pricing
        RAYNET CRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🇺🇸 US

        Salesforce Essentials vs RAYNET CRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        28

        10

        0

        0

        0

        32

        8

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 38 reviews, with strong overall satisfaction.

        What buyers like

        • Highly customizable platform that easily adapts to specific business needs, with extensive integration capabilities and a wide variety of third-party app options.
        • Intuitive and user-friendly interface for both admins and end users, making adoption and daily operations seamless.
        • Out-of-the-box functionality enables quick implementation with minimal setup, allowing businesses to hit the ground running.

        Common complaints

        • The extensive customizability and breadth of features can be overwhelming for new users or small businesses without significant technical expertise and support.
        • The user interface, while powerful, can occasionally feel clunky or unintuitive, especially for first-time users or non-technical team members.
        • Documentation and tutorials are not always comprehensive or localized, making it harder for users to grasp advanced features in some regions.

        Buyer sentiment

        Buyer sentiment is positive across 40 reviews, with strong overall satisfaction.

        What buyers like

        • Intuitive and user-friendly interface praised for its simplicity and clarity, even for non-technical users.
        • Excellent customer support that is responsive, helpful, and engaging, making users feel part of the community.
        • Powerful 360-degree customer view, providing a comprehensive history of client interactions and business processes.

        Common complaints

        • Some users mention they do not fully utilize all the features, which may indicate a steeper learning curve for advanced functionalities.
        • Limited built-in automation for highly complex workflows compared to more robust competitors.
        • While intuitive for most users, very new users may require additional guidance or training to leverage its full potential.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Comprehensive feature set supports diverse business needs.

        • Strong customer service tools enhance client interactions.

        • Cloud-based access allows for remote collaboration.

        • Complexity may overwhelm new users.

        • Higher pricing could be a barrier for small businesses.

        • Offers a complete suite for managing customer interactions.

        • Integrates marketing and sales processes seamlessly.

        • User-friendly design facilitates quick adoption.

        • Customization may not meet all specific needs.

        • Pricing could be a barrier for smaller companies.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Mashgin

        Mashgin

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        2 Screenshots

        Kanban screenshot

        7 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Salesforce Essentials or RAYNET CRM?
        RAYNET CRM edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Salesforce Essentials and RAYNET CRM offer a free trial?
        Yes, both Salesforce Essentials and RAYNET CRM offer a free trial.
        What is the starting price of Salesforce Essentials vs RAYNET CRM?
        Salesforce Essentials starts at $25 /User/Month. RAYNET CRM starts at $25 /User/Month.
        What are the top alternatives to Salesforce Essentials?
        Top alternatives to Salesforce Essentials include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, HubSpot CRM.
        What are the top alternatives to RAYNET CRM?
        Top alternatives to RAYNET CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

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