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Sage CRM vs Bitrix24 Comparison

Last updated:

Sage CRM

3.8(108 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Sage CRM is a user-friendly customer relationship management (CRM) software with an intuitive interface, integrated e-mail and web conferencing, and enhanced security--all to help you focus on what matters: growing your…

Bitrix24

4.2(400 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business processes and documents, build com…

Bitrix24 leads on user satisfaction with a 4.2-star rating across 400 reviews.

Sage CRM vs Bitrix24 — at a glance

FeatureSage CRMBitrix24
Rating3.8 / 54.2 / 5
Reviews108400
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareBusiness Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, Online
CertificationsSOC 2GDPR
Data residencyUSGlobal

Key differences between Sage CRM and Bitrix24

  • Free trial: Bitrix24 offers a free trial; Sage CRM does not.
  • User satisfaction: Bitrix24 scores higher with a 4.2-star average.
  • Deployment: Sage CRM supports SaaS/Web/Cloud, Mobile - Android, Installed - Windows; Bitrix24 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Sage CRM vs Bitrix24 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Sage CRM - CRM Software
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Bitrix24
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Sage CRM vs Bitrix24: Biggest differences

Start here before you go deeper into features.

Sage CRM

Best for

Large Enterprises, Medium Business, Small Business

Bitrix24

Best all-in-one CRM and project management for SMBs needing flexible workflows.

Choose if
  • You run a small to medium-sized business (1-500 employees) seeking integrated CRM and collaboration tools.
  • Your teams require a single platform combining customer management, project tracking, and internal communication.
  • You want flexible customization options to adapt the software to diverse and evolving business needs.
Consider alternatives if
  • You need a lightweight, minimal feature set for simple workflows without complexity.
  • Your enterprise demands highly advanced customizations without vendor dependency and maximum platform stability.

Sage CRM typically suits Large Enterprises and Medium Business. Bitrix24 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Sage CRM is a user-friendly customer relationship management (CRM) software with an intuitive interface, integrated e-mail and web conferencing, and enhanced security--all to help you focus ... Read More about Sage CRM

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More about Bitrix24

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.4/10

9.8/10

User Ratings

Based on verified Spotsaas reviews

3.84

(108)

4.24

(400)

Best Company Size

1-50 employees51-500 employees
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Software Demo

Demo

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How do Sage CRM and Bitrix24 Compare on Features?

Total Features

9 Features

8 Features

Unique Features

No unique features

No unique features

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Compare Sage CRM and Bitrix24 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Bitrix24 pricing

      Sage CRM vs Bitrix24: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Mobile - Windows
      • Mobile - BlackBerry
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Sage CRM vs Bitrix24 Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Sage CRM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      41

      49

      18

      7

      5

      251

      122

      28

      8

      13

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 120 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Centralizes customer data, conversations, and updates to improve team coordination.
      • Integrates with Sage accounting software, ERP, and Outlook.
      • Customizable with flexible fields, screens, and reports for specific business needs.

      Common complaints

      • The user interface looks dated and lacks modern design.
      • Limited native features for advanced functionalities, often relying on third-party add-ons.
      • Customer support is inconsistent and often slow in resolving queries or technical issues.

      Buyer sentiment

      Users generally appreciate Bitrix24's rich feature set and usability but note challenges with complexity and occasional technical issues.

      What buyers like

      • Feature-rich all-in-one platform
      • Ease of use
      • Flexibility and customization

      Common complaints

      • Complexity for new users
      • Technical bugs and stability issues

      Pros and Cons

      • Strong focus on security and compliance

      • Customizable workflows to fit business needs

      • Integrated communication tools enhance collaboration

      • Can be expensive for small businesses

      • Setup may require IT support

      • Comprehensive all-in-one platform combining CRM, project management, and collaboration tools

      • Intuitive and user-friendly interface with minimal training required

      • Flexible customization options adapting to diverse business needs

      • Steep learning curve due to overwhelming number of features for new users

      • Occasional technical bugs impacting platform stability

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Sage CRM or Bitrix24? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      screenshots

      17 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      3 Videos

      Top Alternatives to Sage CRM and Bitrix24 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Sage CRM or Bitrix24?
      Bitrix24 edges out the other on user ratings (4.2 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Sage CRM and Bitrix24 offer a free trial?
      Bitrix24 offers a free trial. Sage CRM does not.
      What is the starting price of Sage CRM vs Bitrix24?
      Sage CRM starts at Contact for pricing. Bitrix24 starts at Contact for pricing.
      What are the top alternatives to Sage CRM?
      Top alternatives to Sage CRM include Bigin by Zoho CRM, Creatio CRM, Pipeliner CRM, CloudCC CRM, edge CRM.
      What are the top alternatives to Bitrix24?
      Top alternatives to Bitrix24 include FlowWright, Function Point, SWELLEnterprise, vCita, Ninox Database.