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Rocket.Chat vs mysms Comparison

Last updated:

Rocket.Chat

4.4(270 reviews)

Starting at $2 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabi…

mysms

4.1(15 reviews)

Starting at $9.99 /Year

  • Free Trial
  • Large Enterprises
  • Medium Business

mysms is a business instant messaging software solution. Have instant messaging capabilities in business without hardware, software or mobile phones. Keep digital communication safe and backed with military-grade encrypt…

Rocket.Chat leads on user satisfaction with a 4.4-star rating across 270 reviews.

Rocket.Chat vs mysms — at a glance

FeatureRocket.Chatmysms
Rating4.4 / 54.1 / 5
Reviews27015
Starting price$2 /User/Month$9.99 /Year
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, GDPRSOC 2
Data residencyGlobalGlobal

Key differences between Rocket.Chat and mysms

  • Pricing: Rocket.Chat starts at $2 /User/Month, while mysms starts at $9.99 /Year.
  • User satisfaction: Rocket.Chat scores higher with a 4.4-star average.
  • Deployment: Rocket.Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; mysms supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Rocket.Chat vs mysms — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Rocket.Chat - Business Instant Messaging Software
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mysms - Business Instant Messaging Software
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Rocket.Chat vs mysms: Biggest differences

Start here before you go deeper into features.

Rocket.Chat

Best for

Large Enterprises, Medium Business, Small Business

mysms

Best for

Large Enterprises, Medium Business, Small Business

Rocket.Chat typically suits Large Enterprises and Medium Business. mysms tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user ... Read More about Rocket.Chat

mysms is a business instant messaging software solution. Have instant messaging capabilities in business without hardware, software or mobile phones. Keep digital communication safe and ... Read More about mysms

Entry Level Pricing

  • Starts from $2 , Billed Yearly
  • Starts from $9.99

Free Trial Availability

User Ratings

Based on verified Spotsaas reviews

4.37

(270)

4.1

(15)
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Software Demo

Demo

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How do Rocket.Chat and mysms Compare on Features?

Total Features

8 Features

3 Features

Unique Features

No unique features

No unique features

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Compare Rocket.Chat and mysms on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $2 , Billed Yearly
      • $9.99

      Pricing Plans

      • Community (Self-Managed)

        • Recommended 1k Users

        • Unlimited Message History

        • 10.000 Monthly Push Notifications

        Show more +

      • Pro (Self-Managed)

        • Includes features of Community plan, plus

        • Unlimited Users

        • Social Network Login

        Show more +

      • Enterprise (Self-Managed)

        • Includes features of Pro plan, plus

        • High Scalability

        • Message Audit Panel / Audit Logs

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Rocket.Chat pricing
      mysms pricing

      Rocket.Chat vs mysms: Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Rocket.Chat vs mysms Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      —

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      —
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Rocket.Chat User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      210

      125

      45

      0

      1

      7

      6

      2

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 381 reviews, with strong overall satisfaction.

      What buyers like

      • Enterprise-level collaboration
      • Private messaging features
      • Persistent chat rooms

      Common complaints

      • May require technical setup
      • Limited customization options
      • Performance can vary

      Buyer sentiment

      Buyer sentiment is positive across 15 reviews, with strong overall satisfaction.

      What buyers like

      • Military-grade encryption
      • No hardware needed
      • Works with existing servers

      Common complaints

      • Limited features compared to competitors
      • May require technical setup
      • Not ideal for large teams

      Pros and Cons

      • Strong focus on privacy and security

      • Flexible for large organizations

      • No client installation simplifies access

      • May require IT support for setup

      • Limited customization for user experience

      • Strong focus on security and encryption

      • Flexible deployment options for various setups

      • May lack advanced features of competitors

      • Technical setup may be required

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Rocket.Chat or mysms? Tell buyers what actually differs.

      Rocket.Chat and mysms Customers

      Customers

      The World Bank

      The World Bank

      Albourne

      Albourne

      Illumination MacGuff

      Illumination MacGuff

      No Customers information available.

      Media and Screenshots

      Screenshots

      Rocket.Chat Demo

      2 Screenshots

      Conversation

      1 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      2 Videos

      Top Alternatives to Rocket.Chat and mysms in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Rocket.Chat or mysms?
      Rocket.Chat edges out the other on user ratings (4.4 vs 4.1). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Rocket.Chat and mysms offer a free trial?
      Yes, both Rocket.Chat and mysms offer a free trial.
      What is the starting price of Rocket.Chat vs mysms?
      Rocket.Chat starts at $2 /User/Month. mysms starts at $9.99 /Year.
      What are the top alternatives to Rocket.Chat?
      Top alternatives to Rocket.Chat include Mattermost, Element, Hubgets, Pronto, Workstorm.
      What are the top alternatives to mysms?
      Top alternatives to mysms include Dropvault, nooQ, Sigmify, Socket.IO, Prokeep.