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Rocket.Chat vs Hubgets Comparison

Last updated:

Rocket.Chat

4.4(270 reviews)

Starting at $2 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user presence and file transfer capabi…

Hubgets

4.7(12 reviews)

Starting at $2.50 /User/Month

  • Large Enterprises
  • Medium Business

Hubgets is a business instant messaging software which includes Instant Messaging, Colloboration, Virtual Meeting and Integrations to popular enterprise applications. If used discreetly, Hubgets is an effective way to in…

Hubgets leads on user satisfaction with a 4.7-star rating across 12 reviews.

Rocket.Chat vs Hubgets — at a glance

FeatureRocket.ChatHubgets
Rating4.4 / 54.7 / 5
Reviews27012
Starting price$2 /User/Month$2.50 /User/Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBusiness Instant Messaging SoftwareBusiness Instant Messaging Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between Rocket.Chat and Hubgets

  • Pricing: Rocket.Chat starts at $2 /User/Month, while Hubgets starts at $2.50 /User/Month.
  • Free trial: Rocket.Chat offers a free trial; Hubgets does not.
  • User satisfaction: Hubgets scores higher with a 4.7-star average.
  • Deployment: Rocket.Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Hubgets supports SaaS/Web/Cloud, Installed - Windows.

Rocket.Chat vs Hubgets — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Business Instant Messaging Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Rocket.Chat - Business Instant Messaging Software
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Hubgets - Business Instant Messaging Software
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Rocket.Chat vs Hubgets: Biggest differences

Start here before you go deeper into features.

Rocket.Chat

Best for

Large Enterprises, Medium Business, Small Business

Hubgets

Best for small to medium teams needing simple, integrated messaging and meetings.

Choose if
  • You want a unified platform combining instant messaging, collaboration, and virtual meetings.
  • Your team values easy setup and streamlined internal communication without complexity.
  • You need integrations with popular enterprise applications to enhance workflow.
Consider alternatives if
  • Your organization requires highly specialized, industry-specific communication tools.
  • You need extensive customization or complex workflow automation capabilities.

Rocket.Chat typically suits Large Enterprises and Medium Business. Hubgets tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Rocket.Chat is an instant-messaging and team collaboration platform for enterprises and organizations that need private messaging, persistent chat rooms, direct messages, persistent user ... Read More about Rocket.Chat

Hubgets is a business instant messaging software which includes Instant Messaging, Colloboration, Virtual Meeting and Integrations to popular enterprise applications. If used discreetly, ... Read More about Hubgets

Entry Level Pricing

  • Starts from $2 , Billed Yearly
  • Starts from $2.50 , Billed Yearly

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.37

(270)

4.67

(12)

Best Company Size

Small BusinessMedium Business
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Software Demo

Demo

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How do Rocket.Chat and Hubgets Compare on Features?

Total Features

8 Features

6 Features

Unique Features

No unique features

No unique features

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Compare Rocket.Chat and Hubgets on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $2 , Billed Yearly
      • $2.50 , Billed Yearly

      Pricing Plans

      • Community (Self-Managed)

        • Recommended 1k Users

        • Unlimited Message History

        • 10.000 Monthly Push Notifications

        Show more +

      • Pro (Self-Managed)

        • Includes features of Community plan, plus

        • Unlimited Users

        • Social Network Login

        Show more +

      • Enterprise (Self-Managed)

        • Includes features of Pro plan, plus

        • High Scalability

        • Message Audit Panel / Audit Logs

        Show more +

      • Browse all pricing plans
      • Free

        • Maximum number: 100 / user

        • Notes per contact

        • Up to 20 users in the cloud

        Show more +

      • Startup

        • Up to 1,000 users in the cloud

        • Maximum number: 5k / user

        • Notes per contact

        Show more +

      • Team

        • Up to 10,000 users in the cloud

        • Maximum number: 10k / user

        • Notes per contact

        Show more +

      • Browse all pricing plans

      Pricing Page

      Rocket.Chat pricing
      Hubgets pricing

      Rocket.Chat vs Hubgets: Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Mobile - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Rocket.Chat vs Hubgets Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Rocket.Chat User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      210

      125

      45

      0

      1

      9

      3

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 381 reviews, with strong overall satisfaction.

      What buyers like

      • Enterprise-level collaboration
      • Private messaging features
      • Persistent chat rooms

      Common complaints

      • May require technical setup
      • Limited customization options
      • Performance can vary

      Buyer sentiment

      Overall, users express high satisfaction with Hubgets' ease of communication and integrated collaboration features.

      What buyers like

      • Ease of use
      • Integration capabilities
      • Effective communication enhancement

      Common complaints

      • Pricing transparency
      • Limited advanced feature feedback

      Pros and Cons

      • Strong focus on privacy and security

      • Flexible for large organizations

      • No client installation simplifies access

      • May require IT support for setup

      • Limited customization for user experience

      • Effective instant messaging with integrated collaboration features

      • Supports virtual meetings alongside messaging

      • Integrations with popular enterprise applications

      • Limited publicly available pricing details

      • Lack of detailed user feedback on advanced features

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Rocket.Chat or Hubgets? Tell buyers what actually differs.

      Rocket.Chat and Hubgets Customers

      Customers

      The World Bank

      The World Bank

      Albourne

      Albourne

      Illumination MacGuff

      Illumination MacGuff

      No Customers information available.

      Media and Screenshots

      Screenshots

      Rocket.Chat Demo

      2 Screenshots

      No screenshots available.

      Videos

      video-0

      4 Videos

      video-0

      1 Videos

      Top Alternatives to Rocket.Chat and Hubgets in 2026

      Alternatives

      Expand your comparison

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Rocket.Chat or Hubgets?
      Hubgets edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Rocket.Chat and Hubgets offer a free trial?
      Rocket.Chat offers a free trial. Hubgets does not.
      What is the starting price of Rocket.Chat vs Hubgets?
      Rocket.Chat starts at $2 /User/Month. Hubgets starts at $2.50 /User/Month.
      What are the top alternatives to Rocket.Chat?
      Top alternatives to Rocket.Chat include Mattermost, Element, Hubgets, Pronto, Workstorm.
      What are the top alternatives to Hubgets?
      Top alternatives to Hubgets include Element, Rocket.Chat, Cbox, Teamwork Chat, Pronto.