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Ringba vs 800.com Comparison

Last updated:

Ringba

5.0(102 reviews)

Starting at $99 /Month

  • Individuals
  • Large Enterprises

Ringba is a cloud-based call tracking platform that focuses on the key metrics of inbound call quality and intent. Ringba's software allows businesses, from a small startup to a enterprise level organization, to gain act…

800.com

4.7(303 reviews)

Starting at $19 /Month

  • Large Enterprises
  • Medium Business

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed format, along with built-in analytics…

Ringba leads on user satisfaction with a 5.0-star rating across 102 reviews.

Ringba vs 800.com — at a glance

FeatureRingba800.com
Rating5.0 / 54.7 / 5
Reviews102303
Starting price$99 /Month$19 /Month
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPR—
Data residencyGlobalUS

Key differences between Ringba and 800.com

  • Pricing: Ringba starts at $99 /Month, while 800.com starts at $19 /Month.
  • Target audience: Ringba is built for Individuals and Large Enterprises, while 800.com targets Large Enterprises and Medium Business.
  • User satisfaction: Ringba scores higher with a 5.0-star average.
  • Deployment: Ringba supports SaaS/Web/Cloud; 800.com supports SaaS/Web/Cloud, Mobile - iOS.

Ringba vs 800.com — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Ringba - Inbound Call Tracking Software
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800.com - Inbound Call Tracking Software
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Ringba vs 800.com: Biggest differences

Start here before you go deeper into features.

Ringba

Best for inbound call tracking with real-time agent feedback and quality insights.

Choose if
  • You need actionable insights specifically on inbound call quality and customer intent.
  • Your team benefits from real-time training and feedback during live customer calls.
  • You want a cloud-based platform scalable from small businesses to large enterprises.
Consider alternatives if
  • Your company has little or no inbound call volume to track and analyze.
  • You require transparent pricing upfront or extensive outbound call tracking features.

800.com

Best for detailed inbound call tracking with competitive benchmarking analytics.

Choose if
  • You need highly detailed inbound call data for large or mid-sized teams.
  • You want built-in analytics to benchmark call performance against competitors.
  • You require insights into your largest accounts and sales opportunities.
Consider alternatives if
  • You are a freelancer or very small business with minimal call volume.
  • You lack dedicated staff to manage and analyze complex call data setups.

Ringba: Best for inbound call tracking with real-time agent feedback and quality insights. 800.com: Best for detailed inbound call tracking with competitive benchmarking analytics.

Description

Ringba is a cloud-based call tracking platform that focuses on the key metrics of inbound call quality and intent. Ringba's software allows businesses, from a small startup to a enterprise ... Read More about Ringba

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed ... Read More about 800.com

Entry Level Pricing

  • Starts from $99
  • Starts from $19 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.99

(102)

4.67

(303)

Best Company Size

Small BusinessLarge Enterprises
51-500 employees500+ employees
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Software Demo

Demo

No software demo available

800.com has not given any software demo yet

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How do Ringba and 800.com Compare on Features?

Total Features

6 Features

3 Features

Unique Features

No unique features

No unique features

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Compare Ringba and 800.com on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $99
      • $19 , Billed Yearly

      Pricing Plans

      • Not Available
      • Personal

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Unlimited

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Pro

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      Pricing Page

      Ringba pricing
      800.com pricing

      Ringba vs 800.com: Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Ringba vs 800.com Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      —

      GDPR

      ✓ Yes
      —

      Data Encryption

      ✓ Yes
      —

      Data Residency

      🌐 Global
      🇺🇸 US

      Ringba User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      112

      0

      0

      0

      0

      296

      43

      10

      1

      6

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers consistently praise Ringba for its real-time call insights and agent training capabilities, though some note pricing transparency and integration as areas for improvement.

      What buyers like

      • Real-time feedback
      • Call quality insights
      • Cloud accessibility

      Common complaints

      • Pricing transparency
      • Integration limitations

      Buyer sentiment

      Buyers generally praise 800.com for its detailed call tracking and analytics capabilities, though some note concerns about pricing transparency and setup complexity.

      What buyers like

      • Detailed call data
      • Analytics and benchmarking
      • Insight into key accounts

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Pros and Cons

      • Real-time feedback on customer conversations

      • Actionable insights into inbound call quality and intent

      • Cloud-based platform accessible for various business sizes

      • Pricing details are not publicly available

      • Limited information on integration capabilities

      • Highly detailed inbound call data and analytics

      • Ability to benchmark performance against competitors

      • Insightful reporting on largest accounts and opportunities

      • No publicly available pricing information

      • Potentially complex setup for smaller teams

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Ringba or 800.com? Tell buyers what actually differs.

      Ringba and 800.com Customers

      Customers

      No Customers information available.

      Linkedin

      Linkedin

      Zendesk

      Zendesk

      Akamai

      Akamai

      Media and Screenshots

      Videos

      video-0

      3 Videos

      No videos available.

      Top Alternatives to Ringba and 800.com in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Ringba or 800.com?
      Ringba edges out the other on user ratings (5.0 vs 4.7). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Ringba and 800.com offer a free trial?
      Neither Ringba nor 800.com currently lists a free trial.
      What is the starting price of Ringba vs 800.com?
      Ringba starts at $99 /Month. 800.com starts at $19 /Month.
      What are the top alternatives to Ringba?
      Top alternatives to Ringba include Retreaver, Phonexa, ResponseTap, DialogTech, TeleCapture.
      What are the top alternatives to 800.com?
      Top alternatives to 800.com include Jet Interactive, CallGear, TeleCapture, Call Sumo, Phonexa.