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Ring.io vs Channels - Which Contact Center Operations Software Platform Is Better in July 2025?

Ring.io - Contact Center Operations Software
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Channels - Contact Center Operations Software
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TL;DR - Quick Comparison Summary

Description

Ring.io is a contact center operations' software that integrates CRM, marketing automation and multichannel customer communication capabilities in one platform. Ring.io is designed to ... Read More

Channels is revolutionizing the contact center with a suite of workforce management and customer engagement products designed to improve operational and customer service excellence. ... Read More

Entry Level Pricing

  • Starts from $69
  • Starts from $15 , Billed Yearly

Free Trial Availability

  • Free Trial available
  • Free Trial available

User Ratings

4.5

(22)

4.5

(14)
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Software Demo

Demo

Channels has not given any software demo yet

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What Do Ring.io and Channels Cost?

Pricing Option

      Starting From

      • $69
      • $15 , Billed Yearly

      Pricing Plans

      • Not Available
      • LITE

        • Free incoming calls

        • Free phone number

        • 2 call distribution rules

        Show more +

      • BASIC

        • Free incoming calls

        • Free phone number

        • All call distribution rules

        Show more +

      • PRO

        • Free incoming calls

        • Free phone number

        • All call distribution rules

        Show more +

      Pricing Page

      ring-io pricingchannels pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
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      Ring.io User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      Excellent

      42

      Very Good

      8

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      10

      Very Good

      4

      Good

      0

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      Ring.io has garnered exceptional praise from its users in the past 12 months. The feedback highlights the platform's straightforward UI, seamless integration with CRMs like HubSpot and Zoho, and ...Read more

      No Expert ai Review available for the product

      Pros and Cons

      Pros and Cons of Ring.io

      • User-friendly interface with seamless integration.

      • Efficient automation features like auto drop voicemail, text, and email.

      • Powerful CRM and dialer tool with high productivity.

      • Excellent customer service and onboarding support.

      • Limited app and connector options in the Marketplace.

      • Customizations and rich features may be overwhelming for new users without adequate support.

      Pros and Cons of Channels

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Brazen

      Brazen

      Credibly

      Credibly

      Holologic

      Holologic

      No Customers information available.

      Media and Screenshots

      Screenshots

      Call To CRM

      7 Screenshots

      No screenshots available.

      Videos

      video-0

      6 Videos

      No videos available.

      Top Alternatives to Ring.io and Channels in 2025

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Ring.io and Channels offer a Free Trial.

      Ring.io is designed for Large Enterprises, Medium Business and Small Business.

      Channels is designed for Large Enterprises, Medium Business and Small Business.

      Pricing for Ring.io Starts at $69/User/Month whereas for Channels Starts at $15/User/Month when Billed Yearly.

      Some top alternatives to Ring.io includes Compass Payments Suite, Dialer360, Call Center Studio, Truly, Dialpad Contact Center, Channels, ice Contact Center, RingCentral Contact Center, Squaretalk and CloudCall.

      Some top alternatives to Channels includes HoduCC, ChaseData, Call Center Studio, Dialpad Contact Center, VCC Live, Callision, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and CloudCall.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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