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Ring.io vs 8x8 Comparison

Last updated:

Ring.io

4.5(22 reviews)

Starting at $69 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Ring.io is a contact center operations' software that integrates CRM, marketing automation and multichannel customer communication capabilities in one platform. Ring.io is designed to support small businesses and help th…

8x8

Starting at $12 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to management dashboards, it provi…

Ring.io leads on user satisfaction with a 4.5-star rating across 22 reviews.

Ring.io vs 8x8 — at a glance

FeatureRing.io8x8
Rating4.5 / 5
Reviews2236
Starting price$69 /User/Month$12 /User/Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryContact Center Operations SoftwareContact Center Operations Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between Ring.io and 8x8

  • Pricing: Ring.io starts at $69 /User/Month, while 8x8 starts at $12 /User/Month.
  • Deployment: Ring.io supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; 8x8 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Ring.io vs 8x8 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Ring.io - Contact Center Operations Software
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Talk to an expert
8x8 - Contact Center Operations Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Ring.io

Best for small businesses needing integrated CRM and multichannel communication.

Choose if
  • You want seamless CRM integration with HubSpot or Zoho for sales and support.
  • You need automated dialing and outreach features like auto drop voicemail and texting.
  • You value strong onboarding and customer support to manage medium setup complexity.
Consider alternatives if
  • Your company requires extensive third-party app integrations beyond Ring.io’s limited marketplace.
  • You are a new user seeking a very simple tool without onboarding or feature complexity.

8x8

Best for

Large Enterprises, Medium Business, Small Business

Ring.io typically suits Large Enterprises and Medium Business. 8x8 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Ring.io is a contact center operations' software that integrates CRM, marketing automation and multichannel customer communication capabilities in one platform. Ring.io is designed to ... Read More about Ring.io

The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to ... Read More about 8x8

Entry Level Pricing

  • Starts from $69
  • Starts from $12

Free Trial Availability

  • Free Trial available
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

4.5

(22)

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

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Compare Ring.io and 8x8 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $69
      • $12

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Ring.io pricing
      8x8 pricing

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Ring.io User Reviews & Rating Comparison

      User Ratings

      0

      (based on 36 reviews)

      Rating Distribution

      42

      8

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Ring.io for its intuitive interface, powerful automation, and strong customer support, though some find the feature set complex and desire more integrations.

      What buyers like

      • Ease of use
      • Automation features
      • Customer support

      Common complaints

      • Limited integrations
      • Complexity for new users

      What buyers like

      • Comprehensive contact center solution
      • Flexible communication tools
      • User-friendly dashboards

      Common complaints

      • Can be overwhelming for new users
      • May require customization
      • Support response times can vary

      Pros and Cons

      • User-friendly interface with seamless CRM integrations

      • Efficient automation features like auto drop voicemail, text, and email

      • Excellent customer service and onboarding support

      • Limited app and connector options in the marketplace

      • Customizations and rich features can overwhelm new users without support

      • Offers a wide range of communication tools.

      • User-friendly interface for both agents and managers.

      • Initial setup may be complex.

      • Customization can be time-consuming.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Brazen

      Brazen

      Credibly

      Credibly

      Holologic

      Holologic

      No Customers information available.

      Media and Screenshots

      Screenshots

      Call To CRM

      7 Screenshots

      No screenshots available.

      Videos

      video-0

      6 Videos

      video-0

      2 Videos

      Top Alternatives to Ring.io and 8x8 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Ring.io or 8x8?
      Ring.io edges out the other on user ratings (4.5 vs 0.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Ring.io and 8x8 offer a free trial?
      Yes, both Ring.io and 8x8 offer a free trial.
      What is the starting price of Ring.io vs 8x8?
      Ring.io starts at $69 /User/Month. 8x8 starts at $12 /User/Month.
      What are the top alternatives to Ring.io?
      Top alternatives to Ring.io include Compass Payments Suite, Dialer360, Call Center Studio, Truly, Dialpad Contact Center.
      What are the top alternatives to 8x8?
      Top alternatives to 8x8 include XCALLY, RingCentral Office, 3CX, ice Contact Center, VoiceIQ.

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