NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Request Tracker vs Bugasura Comparison

Last updated:

Request Tracker

3.9(10 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Request Tracker is an open source bug tracking software, which aims to simplify bug reporting and bug management. It has been adopted by companies ranging from small businesses to large global enterprises, resulting in t…

Bugasura

4.6(15 reviews)

Starting at $3.75 /User/Month

  • Large Enterprises
  • Medium Business

Bugasura helps software teams move faster and more efficiently by providing an easy-to-use bug tracker. It simplifies and streamlines issue resolution, resulting in quicker and more efficient solutions. It offers a respo…

Bugasura leads on user satisfaction with a 4.6-star rating across 15 reviews.

Request Tracker vs Bugasura — at a glance

FeatureRequest TrackerBugasura
Rating3.9 / 54.6 / 5
Reviews1015
Starting priceContact for pricing$3.75 /User/Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryBug Tracking SoftwareBug Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android
API——
Support modesOnlineOnline
Certifications—GDPR
Data residency—US

Key differences between Request Tracker and Bugasura

  • Pricing: Bugasura starts at $3.75 /User/Month. Request Tracker pricing is not publicly listed.
  • User satisfaction: Bugasura scores higher with a 4.6-star average.
  • Deployment: Request Tracker supports SaaS/Web/Cloud; Bugasura supports SaaS/Web/Cloud, Mobile - Android.

Request Tracker vs Bugasura — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Bug Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Request Tracker - Bug Tracking Software
Talk to an expert
Talk to an expert
Bugasura - Bug Tracking Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Request Tracker vs Bugasura comparison

Get the full side-by-side as a PDF — these picks plus the top Bug Tracking Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Request Tracker vs Bugasura: Biggest differences

Start here before you go deeper into features.

Request Tracker

Best for

Large Enterprises, Medium Business, Small Business

Bugasura

Best for

Large Enterprises, Medium Business, Small Business

Request Tracker typically suits Large Enterprises and Medium Business. Bugasura tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Request Tracker is an open source bug tracking software, which aims to simplify bug reporting and bug management. It has been adopted by companies ranging from small businesses to large ... Read More about Request Tracker

Bugasura helps software teams move faster and more efficiently by providing an easy-to-use bug tracker. It simplifies and streamlines issue resolution, resulting in quicker and more ... Read More about Bugasura

Entry Level Pricing

  • Not Available
  • Starts from $3.75 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.1/10

8.1/10

User Ratings

Based on verified Spotsaas reviews

3.85

(10)

4.57

(15)
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Request Tracker and Bugasura Compare on Features?

Total Features

5 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Request Tracker and Bugasura on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $3.75 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • 5 Users

        • Unlimited Projects

        • Issue Tracker

        Show more +

      • Pro

        • Upto 100 Users

        • Unlimited Projects

        • Issue Tracker

        Show more +

      Pricing Page

      Pricing information not available

      Bugasura pricing

      Request Tracker vs Bugasura: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Request Tracker vs Bugasura Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      —
      ✗ No

      GDPR

      —
      ✓ Yes

      Single Sign-On (SSO)

      —
      ✓ Yes

      Data Encryption

      —
      ✓ Yes

      Data Residency

      —
      🇺🇸 US

      Request Tracker User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      5

      1

      3

      1

      0

      12

      2

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 10 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Open source flexibility
      • Widely adopted
      • Customizable

      Common complaints

      • Requires technical expertise
      • Ongoing funding needed
      • May lack user-friendly features

      Buyer sentiment

      Buyer sentiment is very strong across 15 reviews, with consistently positive feedback.

      What buyers like

      • Makes bug reporting flawless with screen capture and pixel-precise screenshots across different devices.
      • Strong integrations with Jira, Slack, and Gmail that raise and sync issues across platforms for easy collaboration.
      • Lightweight, intuitive, and user-friendly UI that takes little time to learn and navigate.

      Common complaints

      • A few users report onboarding or system issues.

      Pros and Cons

      • Highly customizable to fit specific organizational needs.

      • Scalable for both small and large enterprises.

      • Strong community support enhances development and troubleshooting.

      • Technical expertise is necessary for setup and maintenance.

      • Funding for ongoing development may be required.

      • Makes bug reporting flawless with screen capture and pixel-precise screenshots across different devices.

      • Strong integrations with Jira, Slack, and Gmail that raise and sync issues across platforms for easy collaboration.

      • Lightweight, intuitive, and user-friendly UI that takes little time to learn and navigate.

      • A few users report onboarding or system issues.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used Request Tracker or Bugasura? Tell buyers what actually differs.

      Request Tracker and Bugasura Customers

      Customers

      No Customers information available.

      Aspire System

      Aspire System

      Divami

      Divami

      ekincare

      ekincare

      Media and Screenshots

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to Request Tracker and Bugasura in 2026

      Expand your comparison

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Request Tracker or Bugasura?
      Bugasura edges out the other on user ratings (4.6 vs 3.9). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Request Tracker and Bugasura offer a free trial?
      Neither Request Tracker nor Bugasura currently lists a free trial.
      What is the starting price of Request Tracker vs Bugasura?
      Request Tracker starts at Contact for pricing. Bugasura starts at $3.75 /User/Month.
      What are the top alternatives to Request Tracker?
      Top alternatives to Request Tracker include Bugasura, Sifter, DoneDone, zipBoard, Userback.
      What are the top alternatives to Bugasura?
      Top alternatives to Bugasura include Request Tracker, Sentry, Zoho BugTracker, Airbrake, ReQtest.