Reputation.com vs Trustpilot Comparison
Reputation.com
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to identity theft or some other a…
Trustpilot
Starting at $200 /Month
- Large Enterprises
- Medium Business
Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify opportunities to improve how they respon…
Reputation.com leads on user satisfaction with a 4.4-star rating across 1,073 reviews.
SpotSaaS Analysis
Reputation.comTrustpilot
The core difference lies in Reputation.com's focus on comprehensive reputation recovery for large enterprises, while Trustpilot caters to e-commerce and marketing teams seeking straightforward review management. Ideal buyers for Reputation.com are large enterprises or government agencies, whereas Trustpilot is best suited for small businesses and large enterprises focused on enhancing customer feedback.
- Best for large enterprises and government agencies - Offers robust reputation recovery tools - Provides detailed reporting capabilities - Ideal for managing complex brand reputations - Focuses on comprehensive monitoring and improvement - Notable for its extensive feature set
- Best for e-commerce businesses - Provides simple and trustworthy review management - User-friendly platform with fast customer service - Ideal for marketing teams seeking customer feedback - Supports authentic customer feedback integration - Pricing starts at $200
Reputation.com vs Trustpilot — at a glance
| Feature | Reputation.com | Trustpilot |
|---|---|---|
| Rating | 4.4 / 5 | 4.0 / 5 |
| Reviews | 1,073 | 79,567 |
| Starting price | Contact for pricing | $200 /Month |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Reputation Management Software | Reputation Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | — | — |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | GDPR |
| Data residency | Global | Global |
Key differences between Reputation.com and Trustpilot
- Pricing: Trustpilot starts at $200 /Month. Reputation.com pricing is not publicly listed.
- User satisfaction: Reputation.com scores higher with a 4.4-star average.
- Deployment: Reputation.com supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Trustpilot supports SaaS/Web/Cloud.
Reputation.com vs Trustpilot — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best for large enterprises needing robust reputation recovery and detailed reporting.
- You are a large enterprise or government agency managing complex brand reputations.
- Your team requires comprehensive reporting tools to monitor and improve public perception.
- You need a platform with strong support for reputation recovery in sensitive sectors like law firms.
- You are a small business with limited budget or need for simpler tools.
- You require extensive third-party app integrations and a broad marketplace ecosystem.
Best for e-commerce and marketing teams needing simple, trustworthy review management.
- You run an e-commerce business seeking authentic customer feedback integration.
- Your team values a user-friendly platform with fast, responsive customer service.
- You want a streamlined setup with a RESTful API for easy review display integration.
- You require highly customizable review workflows tailored to complex processes.
- You need advanced analytics and reporting beyond basic reputation insights.
Reputation.com: Best for large enterprises needing robust reputation recovery and detailed reporting. Trustpilot: Best for e-commerce and marketing teams needing simple, trustworthy review management.
Description | Reputation.com is a online reputation management software and services. This software helps companies and individuals clean up reputations they don't like - or that have been damaged due to ... Read More about Reputation.com | Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify ... Read More about Trustpilot |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
|
|
Spotsaas ScoreWhat's this? ↗ | 9.2/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Medium businessLarge enterprises | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do Reputation.com and Trustpilot Compare on Features?
Total Features | 6 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Reputation.com and Trustpilot on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
Reputation.com User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise Reputation.com for its ease of use, effective review management, and strong customer support, while noting complexity and limited integrations as drawbacks. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, fast service, and trustworthy reviews, tempered by concerns over review credibility and limited customization. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  2 Screenshots |  4 Screenshots |
|---|---|---|
Videos |  3 Videos |  3 Videos |
Top Alternatives to Reputation.com and Trustpilot in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Reputation Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Reputation.com or Trustpilot?
- Reputation.com edges out the other on user ratings (4.4 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Reputation.com and Trustpilot offer a free trial?
- Neither Reputation.com nor Trustpilot currently lists a free trial.
- What is the starting price of Reputation.com vs Trustpilot?
- Reputation.com starts at Contact for pricing. Trustpilot starts at $200 /Month.
- What are the top alternatives to Reputation.com?
- Top alternatives to Reputation.com include Cloud90, ReviewBuzz, Reputation Desk, Critique, ChatMeter.
- What are the top alternatives to Trustpilot?
- Top alternatives to Trustpilot include ReviewBuzz, Reputation.com, Critique, Review Tool, Shopper Approved.