Relenta vs Freshworks 360 vs Bigin by Zoho CRM Comparison
Relenta
Starting at $39 /User/Month
- Free Trial
- Freelancers / Consultants
- Medium Business
The Relenta CRM provides powerful contacts management functionality in a user friendly environment. The combination of an easy to use interface and smart visualizations lets user focus on what really matters - closing th…
Freshworks 360
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, social and others. The platform al…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Relenta leads on user satisfaction with a 4.9-star rating across 22 reviews.
SpotSaaS Analysis
RelentaFreshworks 360Bigin by Zoho CRM
The core difference between Relenta and Freshworks 360 lies in their pricing transparency, with Relenta clearly stating its price while Freshworks 360 does not. Ideal buyers for Relenta are cost-conscious businesses looking for straightforward pricing, whereas Freshworks 360 may appeal to companies seeking a comprehensive suite without upfront cost details.
Who should pick which
- Affordable pricing at $39:
- Simple user interface:
- Suitable for basic CRM needs:
- Ideal for small businesses:
- Focused on email management:
- Limited features compared to larger suites:
- Comprehensive customer engagement platform:
- Integrates multiple business functions:
- Flexible pricing options likely available:
- Suitable for mid-sized to large businesses:
- Emphasizes automation and analytics:
- Strong customer support features:
Relenta vs Freshworks 360 vs Bigin by Zoho CRM — at a glance
| Feature | Relenta | Freshworks 360 | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.9 / 5 | — | 4.3 / 5 |
| Reviews | 22 | — | 119 |
| Starting price | $39 /User/Month | Contact for pricing | $7 /User/Month |
| Free trial | Yes | No | Yes |
| Free version | No | No | No |
| Best for | Freelancers / Consultants, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | — | Available |
| Support modes | Business Hours, Online | Business Hours, Online | Business Hours, Online |
| Certifications | — | SOC 2 | — |
| Data residency | US | Global | Global |
Key differences between Relenta and Freshworks 360
- Pricing: Relenta starts at $39 /User/Month. Freshworks 360 pricing is not publicly listed.
- Free trial: Relenta offers a free trial; Freshworks 360 does not.
- Target audience: Relenta is built for Freelancers / Consultants and Medium Business, while Freshworks 360 targets Large Enterprises and Medium Business.
- Deployment: Relenta supports SaaS/Web/Cloud; Freshworks 360 supports SaaS/Web/Cloud.
Compare Relenta vs Freshworks 360 vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Freelancers / Consultants, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Small Business
Relenta typically suits Freelancers / Consultants and Medium Business. Freshworks 360 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | The Relenta CRM provides powerful contacts management functionality in a user friendly environment. The combination of an easy to use interface and smart visualizations lets user focus on ... Read More about Relenta | Freshworks is a real-time customer engagement platform that provides customers 360° product experience to answer their queries faster by integrating multiple channels like voice, email, ... Read More about Freshworks 360 | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 8.2/10 | 7.5/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Relenta, Freshworks 360 and Bigin by Zoho CRM Compare on Features?
Total Features | 5 Features | 3 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Relenta, Freshworks 360 and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🇺🇸 US | 🌐 Global |
Relenta vs Freshworks 360 User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 22 reviews, with consistently positive feedback. What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Grabyo  GetYourGuide  Honda |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos |  2 Videos |  4 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Relenta or Freshworks 360?
- Relenta edges out the other on user ratings (4.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Relenta and Freshworks 360 offer a free trial?
- Relenta offers a free trial. Freshworks 360 does not.
- What is the starting price of Relenta vs Freshworks 360?
- Relenta starts at $39 /User/Month. Freshworks 360 starts at Contact for pricing.
- What are the top alternatives to Relenta?
- Top alternatives to Relenta include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
- What are the top alternatives to Freshworks 360?
- Top alternatives to Freshworks 360 include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.