Relatient vs Trustpilot Comparison
Relatient
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Relatient is a brilliant patient engagement platform that helps amplify engagement levels while introducing a slew of features to elevate patient experiences. This software facilitates streamlined scheduling, reduces no-…
Trustpilot
Starting at $200 /Month
- Large Enterprises
- Medium Business
Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify opportunities to improve how they respon…
Relatient leads on user satisfaction with a 4.8-star rating across 21 reviews.
Relatient vs Trustpilot — at a glance
| Feature | Relatient | Trustpilot |
|---|---|---|
| Rating | 4.8 / 5 | 4.0 / 5 |
| Reviews | 21 | 79,567 |
| Starting price | Contact for pricing | $200 /Month |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Patient Engagement Software | Reputation Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | — |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | HIPAA | GDPR |
| Data residency | US | Global |
Key differences between Relatient and Trustpilot
- Pricing: Trustpilot starts at $200 /Month. Relatient pricing is not publicly listed.
- User satisfaction: Relatient scores higher with a 4.8-star average.
- Deployment: Relatient supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Trustpilot supports SaaS/Web/Cloud.
Relatient vs Trustpilot — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for healthcare providers needing HIPAA-compliant patient communication and no-show reduction.
- You require multi-channel encrypted reminders via voice, text, and email to reduce no-shows.
- Your organization needs real-time patient notifications about delays and schedule changes.
- You are a medium to large healthcare provider prioritizing streamlined patient engagement workflows.
- You operate a small practice with low patient volume and minimal engagement needs.
- You need transparent, fixed pricing or advanced marketing automation features for patient outreach.
Best for e-commerce and marketing teams needing simple, trustworthy review management.
- You run an e-commerce business seeking authentic customer feedback integration.
- Your team values a user-friendly platform with fast, responsive customer service.
- You want a streamlined setup with a RESTful API for easy review display integration.
- You require highly customizable review workflows tailored to complex processes.
- You need advanced analytics and reporting beyond basic reputation insights.
Relatient: Best for healthcare providers needing HIPAA-compliant patient communication and no-show reduction. Trustpilot: Best for e-commerce and marketing teams needing simple, trustworthy review management.
Description | Relatient is a brilliant patient engagement platform that helps amplify engagement levels while introducing a slew of features to elevate patient experiences. This software facilitates ... Read More about Relatient | Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify ... Read More about Trustpilot |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | Not Available | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Relatient and Trustpilot Compare on Features?
Total Features | 6 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Relatient and Trustpilot on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Starting From |
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Pricing Plans |
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Pricing Page | Pricing information not available |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✓ Yes | ✗ No |
|---|---|---|
GDPR | — | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Relatient User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally express high satisfaction with Relatient’s patient communication effectiveness and HIPAA compliance. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, fast service, and trustworthy reviews, tempered by concerns over review credibility and limited customization. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Hospital Sisters Health System  Vancouver Clinic  ONE Pediatrics | No Customers information available. |
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Media and Screenshots
Screenshots | No screenshots available. |  4 Screenshots |
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Videos |  2 Videos |  3 Videos |
Top Alternatives to Relatient and Trustpilot in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Relatient or Trustpilot?
- Relatient edges out the other on user ratings (4.8 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Relatient and Trustpilot offer a free trial?
- Neither Relatient nor Trustpilot currently lists a free trial.
- What is the starting price of Relatient vs Trustpilot?
- Relatient starts at Contact for pricing. Trustpilot starts at $200 /Month.
- What are the top alternatives to Relatient?
- Top alternatives to Relatient include AppointMentor, DocMeIn, Clockwise.MD, AdvancedScheduling, skedule.care.
- What are the top alternatives to Trustpilot?
- Top alternatives to Trustpilot include ReviewBuzz, Reputation.com, Critique, Review Tool, Shopper Approved.