Refiner vs ngSurvey Comparison
Refiner
Starting at $79 /Month
- Free Trial
- Large Enterprises
- Medium Business
Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web and mobile applications. Email…
ngSurvey
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
ngSurvey—Online Survey/ Feedback/ Polling Software is a web-based application for collecting, analyzing and reporting on survey data. Its features include multiple question types, questionnaire and question set publishin…
Refiner leads on user satisfaction with a 5.0-star rating across 8 reviews.
Refiner vs ngSurvey — at a glance
| Feature | Refiner | ngSurvey |
|---|---|---|
| Rating | 5.0 / 5 | 4.3 / 5 |
| Reviews | 8 | 31 |
| Starting price | $79 /Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Survey/ User Feedback Software | Survey/ User Feedback Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Installed - Windows |
| API | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2 | — |
| Data residency | US | US |
Key differences between Refiner and ngSurvey
- Pricing: Refiner starts at $79 /Month. ngSurvey pricing is not publicly listed.
- User satisfaction: Refiner scores higher with a 5.0-star average.
- Deployment: Refiner supports SaaS/Web/Cloud; ngSurvey supports SaaS/Web/Cloud, Installed - Windows.
Refiner vs ngSurvey — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Refiner typically suits Large Enterprises and Medium Business. ngSurvey tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More about Refiner | ngSurvey—Online Survey/ Feedback/ Polling Software is a web-based application for collecting, analyzing and reporting on survey data. Its features include multiple question types, ... Read More about ngSurvey |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.3/10 | 8.3/10 |
User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
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How do Refiner and ngSurvey Compare on Features?
Total Features | 10 Features | 13 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Refiner and ngSurvey on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Refiner User Reviews & Rating Comparison
User Ratings | 5 (based on 8 reviews) | 4.3 (based on 31 reviews) |
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 8 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 31 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Qonto  Copy.ai  Moqups | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots |  2 Screenshots |
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Top Alternatives to Refiner and ngSurvey in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Refiner or ngSurvey?
- Refiner edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Refiner and ngSurvey offer a free trial?
- Yes, both Refiner and ngSurvey offer a free trial.
- What is the starting price of Refiner vs ngSurvey?
- Refiner starts at $79 /Month. ngSurvey starts at Contact for pricing.
- What are the top alternatives to Refiner?
- Top alternatives to Refiner include SmartSurvey, SightMill, SurveySparrow, Couchsurvey, ngSurvey.
- What are the top alternatives to ngSurvey?
- Top alternatives to ngSurvey include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, SurveyNuts.