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Refiner Comparison

Last updated:

Refiner

5.0(8 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web and mobile applications. Email…

Refiner — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Refiner - Survey/ User Feedback Software
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Biggest differences

Start here before you go deeper into features.

Refiner

Best for

Large Enterprises, Medium Business, Small Business

Description

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More about Refiner

Entry Level Pricing

  • Starts from $79 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

8.3/10

User Ratings

Based on verified Spotsaas reviews
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Features

Total Features

10 Features

Unique Features

No unique features

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Pricing and trial details

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

    Starting From

    • $79 , Billed Yearly

    Pricing Plans

    • Essentials

      • Get started in minutes with our NPS, CSAT, CES, and PMF templates

      • Build custom survey flows

      • In-App surveys (Web & Mobile)

      Show more +

    • Growth

      • Includes features of Essentials plan, plus

      • Track user events

      • Two-way data sync with Segment.com

      Show more +

    • Enterprise

      • Run any number of survey campaigns (NPS, CSAT, CES, PMF, product feedback, ...) simultaneously

      • Unlimited team members, SSO and fine grained access rights

      • Full white-label survey design

      Show more +

    Pricing Page

    Refiner pricing

    Other Details

    Organization Types supported

    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals

    Platforms Supported

    • Browser Based (Cloud)
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • Browser Based (Cloud)

    Modes of support

    • 24/7 (Live rep)
    • Business Hours
    • Online

    API Support

    • Available
    Get help choosing

    Security & Compliance

    Certifications, data handling, and security controls for IT and compliance evaluators.

    SOC 2

    ✓ Yes

    HIPAA

    ✗ No

    Data Residency

    🇺🇸 US

    User Reviews & Rating Comparison

    User Ratings

    5

    (based on 8 reviews)

    Rating Distribution

    0

    0

    0

    0

    0

    Spotsaas Editor’s POV generated by AI

    Buyer sentiment

    Buyer sentiment is very strong across 8 reviews, with consistently positive feedback.

    What buyers like

    • Elegant survey widgets
    • On-brand user experience
    • Fine-grained targeting options

    Common complaints

    • Limited advanced analytics
    • May require technical setup
    • Pricing can be high

    Pros and Cons

    • Elegant design enhances user engagement.

    • Fine-grained targeting improves feedback relevance.

    • Comprehensive toolkit supports various feedback methods.

    • Limited analytics may not meet all needs.

    • Technical setup may be required for advanced features.

    List of Customers

    Customers

    Qonto

    Qonto

    Copy.ai

    Copy.ai

    Moqups

    Moqups

    Media and Screenshots

    Screenshots

    User Segment screenshot

    5 Screenshots

    No screenshots available.

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    Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].