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Refiner vs eSurveysPro Comparison

Last updated:

Refiner

5.0(8 reviews)

Starting at $79 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web and mobile applications. Email…

eSurveysPro

4.3(27 reviews)

Starting at $40 /Month

  • Individuals
  • Large Enterprises

eSurveysPro is an, easy-to-use software solution for people and organizations of all shapes and sizes. It is used for business, academic, consumer, and other purposes. It provides an unlimited number of surveys, graphs a…

Refiner leads on user satisfaction with a 5.0-star rating across 8 reviews.

Refiner vs eSurveysPro — at a glance

FeatureRefinereSurveysPro
Rating5.0 / 54.3 / 5
Reviews827
Starting price$79 /Month$40 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable—
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2—
Data residencyUSGlobal

Key differences between Refiner and eSurveysPro

  • Pricing: Refiner starts at $79 /Month, while eSurveysPro starts at $40 /Month.
  • Free trial: Refiner offers a free trial; eSurveysPro does not.
  • Target audience: Refiner is built for Large Enterprises and Medium Business, while eSurveysPro targets Individuals and Large Enterprises.
  • User satisfaction: Refiner scores higher with a 5.0-star average.
  • Deployment: Refiner supports SaaS/Web/Cloud; eSurveysPro supports SaaS/Web/Cloud.

Refiner vs eSurveysPro — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Refiner - Survey/ User Feedback Software
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eSurveysPro - Survey/ User Feedback Software
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Refiner vs eSurveysPro: Biggest differences

Start here before you go deeper into features.

Refiner

Best for

Large Enterprises, Medium Business, Small Business

eSurveysPro

Best for

Individuals, Large Enterprises, Medium Business

Refiner typically suits Large Enterprises and Medium Business. eSurveysPro tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More about Refiner

eSurveysPro is an, easy-to-use software solution for people and organizations of all shapes and sizes. It is used for business, academic, consumer, and other purposes. It provides an ... Read More about eSurveysPro

Entry Level Pricing

  • Starts from $79 , Billed Yearly
  • Starts from $40

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.3/10

8.8/10

User Ratings

Based on verified Spotsaas reviews

4.3

(27)
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How do Refiner and eSurveysPro Compare on Features?

Total Features

10 Features

13 Features

Unique Features

No unique features

No unique features

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Compare Refiner and eSurveysPro on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $79 , Billed Yearly
      • $40

      Pricing Plans

      • Essentials

        • Get started in minutes with our NPS, CSAT, CES, and PMF templates

        • Build custom survey flows

        • In-App surveys (Web & Mobile)

        Show more +

      • Growth

        • Includes features of Essentials plan, plus

        • Track user events

        • Two-way data sync with Segment.com

        Show more +

      • Enterprise

        • Run any number of survey campaigns (NPS, CSAT, CES, PMF, product feedback, ...) simultaneously

        • Unlimited team members, SSO and fine grained access rights

        • Full white-label survey design

        Show more +

      • Not Available

      Pricing Page

      Refiner pricing
      eSurveysPro pricing

      Refiner vs eSurveysPro: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Refiner vs eSurveysPro Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Refiner User Reviews & Rating Comparison

      User Ratings

      5

      (based on 8 reviews)

      4.3

      (based on 27 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 8 reviews, with consistently positive feedback.

      What buyers like

      • Elegant survey widgets
      • On-brand user experience
      • Fine-grained targeting options

      Common complaints

      • Limited advanced analytics
      • May require technical setup
      • Pricing can be high

      Buyer sentiment

      Buyer sentiment is positive across 27 reviews, with strong overall satisfaction.

      What buyers like

      • Unlimited surveys
      • Comprehensive reporting
      • User-friendly design

      Common complaints

      • Limited customization options
      • Basic analytics features
      • No free version

      Pros and Cons

      • Elegant design enhances user engagement.

      • Fine-grained targeting improves feedback relevance.

      • Comprehensive toolkit supports various feedback methods.

      • Limited analytics may not meet all needs.

      • Technical setup may be required for advanced features.

      • Unlimited surveys allow for extensive data collection without restrictions.

      • Comprehensive reporting tools help visualize results effectively.

      • User-friendly interface makes it accessible for all users.

      • Customization options may be limited for advanced users.

      • Basic analytics might not meet all business needs.

      Used Refiner or eSurveysPro? Tell buyers what actually differs.

      Refiner and eSurveysPro Customers

      Customers

      Qonto

      Qonto

      Copy.ai

      Copy.ai

      Moqups

      Moqups

      Accenture

      Accenture

      Google

      Google

      Ernst and Young

      Ernst and Young

      Media and Screenshots

      Screenshots

      User Segment screenshot

      5 Screenshots

      No screenshots available.

      Top Alternatives to Refiner and eSurveysPro in 2026

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      Related Blogs and Articles for Survey User Feedback Software

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Refiner or eSurveysPro?
      Refiner edges out the other on user ratings (5.0 vs 4.3). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Refiner and eSurveysPro offer a free trial?
      Refiner offers a free trial. eSurveysPro does not.
      What is the starting price of Refiner vs eSurveysPro?
      Refiner starts at $79 /Month. eSurveysPro starts at $40 /Month.
      What are the top alternatives to Refiner?
      Top alternatives to Refiner include Nicereply, QuestionStar, Inquisium, QuickTapSurvey, eSurveysPro.
      What are the top alternatives to eSurveysPro?
      Top alternatives to eSurveysPro include Survicate, Nicereply, ResponseSuite, SmartSurvey, Survey For Business.