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Raygun vs Retrace Comparison

Last updated:

Raygun

4.4(87 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Raygun provides the simplest, most affordable and easiest to use error tracking and software monitoring tools available. With Raygun user can automatically detect problems and receive alerts, see their impact on users in…

Retrace

4.1(58 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Medium Business

Retrace is a suite of application performance monitoring tools that empower development teams to find, understand and fix inefficiencies at the source. It has deep hands-on experience with APM tools, and goal has been to…

Raygun leads on user satisfaction with a 4.4-star rating across 87 reviews.

Raygun vs Retrace — at a glance

FeatureRaygunRetrace
Rating4.4 / 54.1 / 5
Reviews8758
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Medium Business, Small Business
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, OnlineBusiness Hours
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyGlobalUS

Key differences between Raygun and Retrace

  • Target audience: Raygun is built for Large Enterprises and Medium Business, while Retrace targets Individuals and Medium Business.
  • User satisfaction: Raygun scores higher with a 4.4-star average.
  • Deployment: Raygun supports SaaS/Web/Cloud; Retrace supports SaaS/Web/Cloud.

Raygun vs Retrace — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Raygun - Application Performance Monitoring (APM) Tools
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Talk to an expert
Retrace - Application Performance Monitoring (APM) Tools
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Raygun

Best for small to mid-size teams needing simple, fast error tracking and resolution.

Choose if
  • You want quick onboarding with a user-friendly, streamlined interface.
  • You need real-time alerts combined with root cause analysis for fast fixes.
  • You prefer applying proven procedural fixes directly to production code without deep technical expertise.
Consider alternatives if
  • Your organization requires highly customizable alerting and monitoring configurations.
  • You are a large enterprise with complex, tailored monitoring needs beyond basic APM.

Retrace

Best for developer-focused application performance monitoring and troubleshooting.

Choose if
  • You are a small to medium software development or DevOps team focused on app delivery.
  • You need a streamlined, intuitive interface that simplifies identifying and fixing app inefficiencies.
  • You want expert-backed APM functionality that enhances troubleshooting productivity and application optimization.
Consider alternatives if
  • You require broad IT operations monitoring beyond application performance metrics.
  • Your team includes non-technical stakeholders needing simplified dashboards and easy accessibility.

Raygun: Best for small to mid-size teams needing simple, fast error tracking and resolution. Retrace: Best for developer-focused application performance monitoring and troubleshooting.

Description

Raygun provides the simplest, most affordable and easiest to use error tracking and software monitoring tools available. With Raygun user can automatically detect problems and receive ... Read More about Raygun

Retrace is a suite of application performance monitoring tools that empower development teams to find, understand and fix inefficiencies at the source. It has deep hands-on experience with ... Read More about Retrace

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

What's this? ↗

8.3/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

4.4

(87)

4.1

(58)

Best Company Size

1-50 employees51-500 employees
Small businessesMedium businesses
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Software Demo

Demo

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How do Raygun and Retrace Compare on Features?

Total Features

12 Features

9 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Raygun and Retrace on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Individuals
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Available
  • Not Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes
✓ Yes

HIPAA

✗ No

GDPR

✓ Yes
✓ Yes

ISO 27001

✗ No

Single Sign-On (SSO)

✓ Yes
✓ Yes

Multi-Factor Auth (MFA)

✓ Yes
✓ Yes

Data Encryption

✓ Yes
✓ Yes

Audit Logs

✓ Yes

Data Residency

🌐 Global
🇺🇸 US

Raygun User Reviews & Rating Comparison

User Ratings

Rating Distribution

43

23

2

0

0

35

20

3

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Overall positive sentiment highlights Raygun's ease of use, effective root cause analysis, and quick resolution capabilities, with some concerns about alert overload and limited customization.

What buyers like

  • Ease of use
  • Root cause analysis
  • Real-time alerts

Common complaints

  • Alert notification volume
  • Limited customization options

Buyer sentiment

Users appreciate Retrace’s expert-backed, streamlined approach to application performance monitoring but note a learning curve and limited scope beyond developer teams.

What buyers like

  • Ease of troubleshooting
  • Reliability of monitoring
  • Intuitive user interface

Common complaints

  • Limited feature breadth
  • Initial learning curve

Pros and Cons

  • Provides tried-and-tested workarounds that can be applied directly to production code without deep technical knowledge

  • User-friendly and simple interface enabling quick onboarding and use

  • Real-time alerts and root cause analysis for efficient problem resolution

  • Alert notifications can become overwhelming without proper filtering during high-traffic periods

  • Limited customization options for advanced or tailored configurations

  • Streamlines troubleshooting and optimization to enhance productivity

  • Expert-backed and reliable APM functionality

  • Intuitive interface that removes obstacles to improving application delivery

  • Narrow focus on APM limits broader IT operations capabilities

  • Primarily designed for developers, limiting accessibility for other teams

Positive Reviews

No reviews available for the product

No reviews available for the product

Media and Screenshots

Screenshots

Application Performance Monitoring

3 Screenshots

Combining your logs with lightweight code profiling

5 Screenshots

Videos

video-0

2 Videos

video-0

4 Videos

Top Alternatives to Raygun and Retrace in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Raygun or Retrace?
Raygun edges out the other on user ratings (4.4 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Raygun and Retrace offer a free trial?
Yes, both Raygun and Retrace offer a free trial.
What is the starting price of Raygun vs Retrace?
Raygun starts at Contact for pricing. Retrace starts at Contact for pricing.
What are the top alternatives to Raygun?
Top alternatives to Raygun include Sentry, Scout APM, Datadog APM, New Relic APM, Nastel AutoPilot.
What are the top alternatives to Retrace?
Top alternatives to Retrace include AppLink.io, AppDoctor, Scout APM, Datadog APM, AppDynamics.

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