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Compare Questback vs Usabilla vs Medallia Experience Cloud

Questback - New SaaS Software
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Usabilla - New SaaS Software
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Overview

Description

QuestBack provides an effective customer feedback system to gain an edge over the competition. Powerful tools such as Listen, Engage and Act help organizations uncover opportunities to ... Read More

Usabilla is a cloud-based enterprise feedback management solution that helps you to optimize your digital channels with customer feedback. With just the click of a button, your users can ... Read More

Medallia Experience Cloud is a highly acclaimed SaaS platform that utilizes machine learning to enhance customer engagement in real-time. It offers top-notch services that are trusted by ... Read More

Free Trial Availability
  • No free trial
  • No free trial
  • No free trial
User Ratings

2.9

(17)

3.8

(10)
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Software Demo

Demo

Medallia Experience Cloud has not given any software demo yet

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Features

Total Features

6 Features

7 Features

0 Features

Unique Features

      No features

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      Pricing

      Pricing Option
            Pricing Plans
            • Not Available
            • Not Available
            • Not Available
            Pricing Page

            Pricing information not available

            usabilla pricing

            Pricing information not available

            Other Details

            Organization Types supported
            • Large Enterprises
            • Medium Business
            • Small Business
            • Freelancers
            • Individuals
            • Large Enterprises
            • Medium Business
            • Small Business
            • Freelancers
            • Individuals
            • Large Enterprises
            • Medium Business
            • Small Business
            • Freelancers
            • Individuals
            Platforms Supported
            • Browser Based (Cloud)
            • Mobile - Android
            • Mobile - iOS
            • Browser Based (Cloud)
            • Installed - Mac
            • Browser Based (Cloud)
            • Mobile - Android
            • Mobile - iOS
            • Browser Based (Cloud)
            • Installed - Mac
            • Browser Based (Cloud)
            • Mobile - Android
            • Mobile - iOS
            • Browser Based (Cloud)
            • Installed - Mac
            Modes of support
            • 24/7 (Live rep)
            • Business Hours
            • Online
            • 24/7 (Live rep)
            • Business Hours
            • Online
            • 24/7 (Live rep)
            • Business Hours
            • Online
            API Support
            • Not Available
            • Available
            • Available
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            User Reviews

            User Ratings

            2.9

            (based on 17 reviews)

            3.8

            (based on 10 reviews)

            Rating Distribution

            Excellent

            0

            Very Good

            0

            Good

            0

            Poor

            0

            Terible

            0

            Excellent

            0

            Very Good

            0

            Good

            0

            Poor

            0

            Terible

            0

            Excellent

            17

            Very Good

            7

            Good

            0

            Poor

            0

            Terible

            1

            Expert's Review generated by AI

            No Expert ai Review available for the product

            No Expert ai Review available for the product

            Medallia Customer Experience is a highly valuable tool for businesses looking to gain deep insights into their customer feedback. The platform excels in providing comprehensive analytics and ...Read more

            Pros and Cons
            • Valuable insights provided by Medallia help diagnose site wins and areas for improvement, thus enhancing performance.

            • Extensive customization options allow tailoring of surveys, reports, and dashboards to meet specific business needs.

            • Easy navigation and state-of-the-art dashboard make Medallia user-friendly and helpful in addressing customer complaints.

            • Comprehensive platform for analyzing experience data at macro and micro levels, offering end-to-end survey creation and deployment tracking.

            • Learning curve associated with using Medallia, although it becomes easier with more usage.

            • Dependency on third-party assistance for configuration can be challenging and time-consuming.

            Positive Reviews

            No reviews available for the product

            No reviews available for the product

            No reviews available for the product

            Customers

            Customers

            No Customers information available.

            Bandwidth

            Bandwidth

            Lufthansa

            Lufthansa

            KLM

            KLM

            No Customers information available.

            Media and Screenshots

            Screenshots

            No screenshots available.

            Details

            3 Screenshots

            Medallia Experience Cloud screenshot

            5 Screenshots

            Videos
            video-0

            2 Videos

            video-0

            2 Videos

            No videos available.

            Frequently Asked Questions (FAQs)

            Stuck on something? We're here to help with all the questions and answers in one place.

            Neither Questback nor Usabilla offers a free trial.

            Questback is designed for Large Enterprises, Medium Business and Small Business.

            Usabilla is designed for Large Enterprises and Medium Business.

            Pricing details for both Questback and Usabilla are unavailable at this time. Contact the respective providers for more information.

            Some top alternatives to Questback includes Couchsurvey, Honestly Employee Engagement, Qualified, GetFeedy, Workvivo, Frill, Follab, InsightSofa, Survaider, Feature Monkey, Nolt and ZenSurvey.

            Some top alternatives to Usabilla includes UserFace, Qualified, GetFeedy, feedback.farm, Workvivo, Feedback Button, Feedsocio, Frill, Featurelly, Open Feedback and GetFeedback by Draftss.

            Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].