Qualtrics Customer Experience vs Questback - Which Experience Management Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Qualtrics Customer Experience (648) Get Quote Get Quote	Questback Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	Qualtrics Customer Experience is the ultimate platform for managing customer experience. It assists the world's leading B2B organizations by providing a scalable and sustainable solution. ... Read More	QuestBack provides an effective customer feedback system to gain an edge over the competition. Powerful tools such as Listen, Engage and Act help organizations uncover opportunities to ... Read More
Free Trial Availability	No free trial	No free trial
User Ratings	4.2 (607)	2.9 (17)
	Get Quote	Get Quote

Software Demo

Demo

How do Qualtrics Customer Experience and Questback Compare on Features?

Total Features	0 Features	6 Features
Unique Features	No features
	Get Quote	Get Quote

What Do Qualtrics Customer Experience and Questback Cost?

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Mac	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available
	Get Quote	Get Quote

Qualtrics Customer Experience User Reviews & Rating Comparison

User Ratings	4.2 (based on 607 reviews)	2.9 (based on 17 reviews)
Rating Distribution	Excellent 424 Very Good 175 Good 37 Poor 7 Terible 5	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Qualtrics Customer Experience stands out as a top-notch survey tool, offering a versatile platform for designing various survey styles and attachments. Users appreciate its intuitive interface, ...Read more	No Expert ai Review available for the product
Pros and Cons	Pros and Cons of Qualtrics Customer Experience Versatile tool for designing surveys with dashboard, ticketing, workflows, and more. Dynamic and versatile survey styles with easy changes and important details recording. Predictive intelligence engine for optimizing customer engagement. Aesthetically pleasing with simple processes for survey responses and corrections. Customizations and advanced features may be complex for new users without proper support. Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.	Pros and Cons of Questback
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Volkswagen JetBlue	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	No screenshots available.
Videos	3 Videos	2 Videos

Top Alternatives to Qualtrics Customer Experience and Questback in 2025

Alternatives	SAP Customer Experience Qualtrics Core XM 4.4 Qualtrics Employee Experience 4.4	Couchsurvey Honestly Employee Engagement 4.8 Qualified

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Qualtrics Customer Experience nor Questback offers a free trial.

Qualtrics Customer Experience is designed for Large Enterprises, Medium Business and Small Business.

Questback is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Qualtrics Customer Experience and Questback are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Qualtrics Customer Experience includes SAP Customer Experience, Qualtrics Core XM, Qualtrics Employee Experience, Experience.com, WovVXM, The Experience Manager and NICE Satmetrix.

Some top alternatives to Questback includes Couchsurvey, Honestly Employee Engagement, Qualified, GetFeedy, Workvivo, Frill, Follab, InsightSofa, Survaider, Feature Monkey, Nolt and ZenSurvey.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Qualtrics Customer Experience vs Questback - Which Experience Management Software Platform Is Better in July 2025?