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Qualtrics Customer Experience vs CustomerGauge - Which Experience Management Software Platform Is Better in July 2025?

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TL;DR - Quick Comparison Summary

Description

Qualtrics Customer Experience is the ultimate platform for managing customer experience. It assists the world's leading B2B organizations by providing a scalable and sustainable solution. ... Read More

CustomerGauge is an Account Experience Management Software that helps clients optimize the B2B customer experience and drive more revenue. Our cutting-edge Monetized Net Promoter® ... Read More

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

4.6

(82)
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Software Demo

Demo

How do Qualtrics Customer Experience and CustomerGauge Compare on Features?

Total Features

0 Features

11 Features

Unique Features

No features

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    What Do Qualtrics Customer Experience and CustomerGauge Cost?

    Pricing Option

        Pricing Plans

        • Not Available
        • Not Available

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
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        Qualtrics Customer Experience User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        Excellent

        424

        Very Good

        175

        Good

        37

        Poor

        7

        Terible

        5

        Excellent

        50

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Qualtrics Customer Experience stands out as a top-notch survey tool, offering a versatile platform for designing various survey styles and attachments. Users appreciate its intuitive interface, ...Read more

        No Expert ai Review available for the product

        Pros and Cons

        Pros and Cons of Qualtrics Customer Experience

        • Versatile tool for designing surveys with dashboard, ticketing, workflows, and more.

        • Dynamic and versatile survey styles with easy changes and important details recording.

        • Predictive intelligence engine for optimizing customer engagement.

        • Aesthetically pleasing with simple processes for survey responses and corrections.

        • Customizations and advanced features may be complex for new users without proper support.

        • Limited options in the Marketplace for additional apps and connectors, restricting advanced functionalities.

        Pros and Cons of CustomerGauge

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Volkswagen

        Volkswagen

        JetBlue

        JetBlue

        Eventbrite

        Eventbrite

        H R Block

        H R Block

        SingleHop

        SingleHop

        Media and Screenshots

        Screenshots

        CX Text iQ Dashboard

        4 Screenshots

        App

        3 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        2 Videos

        Top Alternatives to Qualtrics Customer Experience and CustomerGauge in 2025

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Qualtrics Customer Experience nor CustomerGauge offers a free trial.

        Qualtrics Customer Experience is designed for Large Enterprises, Medium Business and Small Business.

        CustomerGauge is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Qualtrics Customer Experience and CustomerGauge are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Qualtrics Customer Experience includes SAP Customer Experience, Qualtrics Core XM, Qualtrics Employee Experience, Experience.com, WovVXM, The Experience Manager and NICE Satmetrix.

        Some top alternatives to CustomerGauge includes SAP Customer Experience, SoluCX, Advize.ai, Qualified, Experience.com, Workvivo, InsightSofa, The Experience Manager, zenloop, NICE Satmetrix and IFTTT.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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