Quality Driven Software vs Freshsuccess vs Totango Comparison
Quality Driven Software
Starting at $29 /Month
- Large Enterprises
- Medium Business
Quality Driven Software is a customer and project management software for professional services firms. It helps firms to organize their projects, documents and notes in a very easy way. This way, they can easily provide…
Freshsuccess
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Freshsucccess is a customer success software in the market. It has helped over 100 companies. With Freshsuccess, user will have a better view of customers overall status, track what they are doing, manage their progress…
Totango
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Totango is a customer success platform with the most robust CRM and support automation functionality. A spinout of Salesforce, Totango helps thousands of companies of all sizes improve customer satisfaction rates, identi…
Quality Driven Software leads on user satisfaction with a 5.0-star rating across 6 reviews.
Quality Driven Software vs Freshsuccess vs Totango — at a glance
| Feature | Quality Driven Software | Freshsuccess | Totango |
|---|---|---|---|
| Rating | 5.0 / 5 | — | 4.2 / 5 |
| Reviews | 6 | — | 890 |
| Starting price | $29 /Month | Contact for pricing | Contact for pricing |
| Free trial | No | No | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Customer Success Software | Customer Success Software | Customer Success Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | Available | — |
| Support modes | Online | Business Hours, Online | Business Hours, Online |
| Certifications | — | GDPR | SOC 2, GDPR |
| Data residency | US | US | Global |
Key differences between Quality Driven Software and Freshsuccess
- Pricing: Quality Driven Software starts at $29 /Month. Freshsuccess pricing is not publicly listed.
- Deployment: Quality Driven Software supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Freshsuccess supports SaaS/Web/Cloud.
Compare Quality Driven Software vs Freshsuccess vs Totango — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Customer Success Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for professional services firms needing simple project and customer support management.
- You are a small to medium professional services firm seeking integrated project and customer management.
- Your team values easy organization of projects, documents, and notes accessible via web browser.
- You want to prioritize client requests and bugs to maintain high service quality with minimal setup.
- Your organization requires extensive customization or industry-specific workflow capabilities.
- You need detailed pricing transparency and a broad user base for long-term reliability insights.
Large Enterprises, Medium Business, Small Business
Best for mid-to-large companies needing robust customer success and CRM automation.
- You manage customer success or account growth in a 50+ employee company.
- You require advanced event tracking and upsell capabilities integrated with CRM.
- You need a flexible platform to improve customer satisfaction and revenue growth.
- You are a small team seeking a simple, low-cost, out-of-the-box solution.
- You need transparent, fixed pricing without lengthy quotation processes.
Quality Driven Software typically suits Large Enterprises and Medium Business. Freshsuccess tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Quality Driven Software is a customer and project management software for professional services firms. It helps firms to organize their projects, documents and notes in a very easy way. ... Read More about Quality Driven Software | Freshsucccess is a customer success software in the market. It has helped over 100 companies. With Freshsuccess, user will have a better view of customers overall status, track what they ... Read More about Freshsuccess | Totango is a customer success platform with the most robust CRM and support automation functionality. A spinout of Salesforce, Totango helps thousands of companies of all sizes improve ... Read More about Totango |
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Best Company Size | Small BusinessMedium Business | — | 51-500 employees500+ employees |
Get pricing help | Get pricing help | Get pricing help |
Software Demo
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Compare Quality Driven Software, Freshsuccess and Totango on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — | ✓ Yes |
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HIPAA | — | ✗ No | ✗ No |
GDPR | — | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | — | ✓ Yes |
Data Encryption | — | — | ✓ Yes |
Audit Logs | — | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US | 🌐 Global |
Quality Driven Software vs Freshsuccess User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users rate the software highly for ease of use and effective organization, though feedback is limited. What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Totango’s strong CRM features and impact on customer success, tempered by concerns over pricing transparency and complexity. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Leadfeeder  Appcues  Ideagen |  SAP  Zoom  Bentley |
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Media and Screenshots
Screenshots |  2 Screenshots | No screenshots available. |  2 Screenshots |
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Videos |  2 Videos |  1 Videos |  2 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Quality Driven Software or Freshsuccess?
- Quality Driven Software edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Quality Driven Software and Freshsuccess offer a free trial?
- Neither Quality Driven Software nor Freshsuccess currently lists a free trial.
- What is the starting price of Quality Driven Software vs Freshsuccess?
- Quality Driven Software starts at $29 /Month. Freshsuccess starts at Contact for pricing.
- What are the top alternatives to Quality Driven Software?
- Top alternatives to Quality Driven Software include Parlor, ClientSuccess, Custify, Freshdesk Customer Success, Freshdesk Customer Success (Formely Freshsuccess).
- What are the top alternatives to Freshsuccess?
- Top alternatives to Freshsuccess include Freshsales, Parlor, ChurnZero, ClientSuccess, Custify.