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Compare QEval vs Channels

QEval - Contact Center Operations Software
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Channels - Contact Center Operations Software
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Overview

Description

QEval is customer contact center operations' software that provides real-time insight into customer contact teams' performance. It supports a context-driven approach to decision-making, ... Read More

Channels is revolutionizing the contact center with a suite of workforce management and customer engagement products designed to improve operational and customer service excellence. ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
User Ratings

4.5

(14)
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Software Demo

Demo

Channels has not given any software demo yet

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Pricing

Pricing Option
      Starting From
      • Not Available
      • $15 , Billed Yearly
      Pricing Plans
      • Not Available
      • LITE

        • Free incoming calls

        • Free phone number

        • 2 call distribution rules

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      • BASIC

        • Free incoming calls

        • Free phone number

        • All call distribution rules

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      • PRO

        • Free incoming calls

        • Free phone number

        • All call distribution rules

        Show more +

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available
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      User Reviews

      User Ratings

      4

      (based on 20 reviews)

      Rating Distribution

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      10

      Very Good

      4

      Good

      0

      Poor

      0

      Terible

      0

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Media and Screenshots

      Videos
      video-0

      1 Videos

      No videos available.

      Alternatives

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both QEval and Channels offer a Free Trial.

      QEval is designed for Large Enterprises, Medium Business and Small Business.

      Channels is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of Channels begins at $15/User/Month when Billed Yearly, while pricing details for QEval are unavailable.

      Some top alternatives to QEval includes XCALLY, uContact, UJET, Dialpad Contact Center, ice Contact Center, VoiceIQ, RingCentral Contact Center, ipSCAPE, SmartSpeech and Voyc.

      Some top alternatives to Channels includes HoduCC, ChaseData, Call Center Studio, Dialpad Contact Center, VCC Live, Callision, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and CloudCall.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].