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Pulseway vs VirtualMetric Comparison

Last updated:

Pulseway

4.5(62 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Pulseway is a Remote Monitoring & Management software built for MSPs and IT teams. It provides unprecedented control over operations and helps reduce downtime and increase efficiency through advanced automation. With the…

VirtualMetric

4.9(5 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

VirtualMetric is a powerful monitoring suite for business, equipped with data correlation analysis and an SSO solution for administrators. Its smart alerts help to track server downtime and instantly notify users. Perfec…

VirtualMetric leads on user satisfaction with a 4.9-star rating across 5 reviews.

Pulseway vs VirtualMetric — at a glance

FeaturePulsewayVirtualMetric
Rating4.5 / 54.9 / 5
Reviews625
Starting price$19 /MonthContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNetwork Monitoring SoftwareApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Online
CertificationsSOC 2, GDPRSOC 2
Data residencyUSGlobal

Key differences between Pulseway and VirtualMetric

  • Pricing: Pulseway starts at $19 /Month. VirtualMetric pricing is not publicly listed.
  • User satisfaction: VirtualMetric scores higher with a 4.9-star average.
  • Deployment: Pulseway supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; VirtualMetric supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Pulseway vs VirtualMetric — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Network Monitoring Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Pulseway - Network Monitoring Software
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VirtualMetric - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

Pulseway

Best for MSPs needing reliable remote IT monitoring with mobile management.

Choose if
  • You are an MSP or IT team managing 50-500 employees seeking mobile remote control.
  • You want efficient automation to reduce downtime and streamline IT operations.
  • You need customizable dashboards and timely alerts for proactive network management.
Consider alternatives if
  • Your organization requires extensive third-party app integrations beyond Pulseway’s limited options.
  • You lack IT expertise or want a plug-and-play solution due to medium setup complexity.

VirtualMetric

Best for

Large Enterprises, Medium Business, Small Business

Pulseway typically suits Large Enterprises and Medium Business. VirtualMetric tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Pulseway is a Remote Monitoring & Management software built for MSPs and IT teams. It provides unprecedented control over operations and helps reduce downtime and increase efficiency ... Read More about Pulseway

VirtualMetric is a powerful monitoring suite for business, equipped with data correlation analysis and an SSO solution for administrators. Its smart alerts help to track server downtime and ... Read More about VirtualMetric

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available

SpotScore

What's this? ↗

9.8/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.5

(62)

4.9

(5)

Best Company Size

50 to 500 employeesMedium Business
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Pulseway

  • Real-Time Monitoring: With Pulseway, you can stay ahead of potential issues. The platform monitors your IT systems in real time, letting managers receive instant alerts and take proactive steps to maintain smooth operations.
  • Mobile Management: Manage your entire IT infrastructure from your phone. Pulseway's mobile app lets administrators monitor and control systems anytime, anywhere, so nothing gets missed even when you're away from your desk.
  • Customizable Dashboards: Each executive can design their dashboard to display the metrics that matter most. This personalized view helps you make informed decisions quickly, focusing on the performance indicators that align with your organization's goals.
Best fit

Best fit

Pulseway

  • 50 to 500 employees
  • IT Services, Managed Services Providers (MSPs), Cybersecurity, Fintech, and SaaS
  • IT Managers, System Administrators, Network Administrators, and Help Desk Technicians
Watchouts

Reasons buyers look elsewhere

Pulseway

  • Lacks deep customization for complex IT environments — teams needing tailored monitoring rules or conditional alerts often switch to Nagios or Zabbix
  • Pricing scales quickly with agent count — organizations under 50 employees frequently choose Connectwise Automate or N-able for lower per-device costs
  • Limited third-party integrations compared to competitors — lacks native connectors to ServiceNow, Jira, or Slack that other platforms offer out of the box

Software Demo

Demo

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Step 1 of 4

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How do Pulseway and VirtualMetric Compare on Features?

Total Features

11 Features

9 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Pulseway and VirtualMetric on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19 , Billed Yearly
      • Not Available

      Pricing Plans

      • Pulseway

        • Automation

        • Remote Control

        • Patching

        Show more +

      • Not Available

      Pricing Page

      Pulseway pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Pulseway User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      43

      16

      1

      2

      0

      5

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment praising ease of use, mobile management, and reliability, tempered by concerns about support and feature completeness.

      What buyers like

      • Ease of use
      • Mobile accessibility
      • Reliability and stability

      Common complaints

      • Customer support responsiveness
      • Limited integrations

      Buyer sentiment

      Buyer sentiment is very strong across 5 reviews, with consistently positive feedback.

      What buyers like

      • Powerful monitoring suite
      • Data correlation analysis
      • Smart alerts

      Common complaints

      • Complex setup process
      • May require technical knowledge
      • Limited features for small businesses

      Pros and Cons

      • Easy to use interface accessible via mobile devices for remote management

      • Reliable performance with timely notifications and alerts

      • Efficient automation and integrations simplifying IT tasks

      • Customer support can be slow or unresponsive in resolving issues

      • Limited third-party app integrations and marketplace options

      • Data correlation analysis provides deep insights into performance.

      • Smart alerts help prevent downtime and issues.

      • PDF reporting keeps stakeholders informed.

      • Setup may require significant technical expertise.

      • Limited features for very small businesses.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Pulseway or VirtualMetric? Tell buyers what actually differs.

      List of Customers

      Customers

      Compusoft

      Compusoft

      PC AGE

      PC AGE

      Business Services Gibraltar

      Business Services Gibraltar

      No Customers information available.

      Media and Screenshots

      Screenshots

      Custom Fields Details

      4 Screenshots

      VirtualMetric screenshot

      9 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to Pulseway and VirtualMetric in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Pulseway or VirtualMetric?
      VirtualMetric edges out the other on user ratings (4.9 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Pulseway and VirtualMetric offer a free trial?
      Yes, both Pulseway and VirtualMetric offer a free trial.
      What is the starting price of Pulseway vs VirtualMetric?
      Pulseway starts at $19 /Month. VirtualMetric starts at Contact for pricing.
      What are the top alternatives to Pulseway?
      Top alternatives to Pulseway include SolarWinds RMM, Naverisk RMM & PSA, Ne.Mo. Network Monitoring, PRTG Network Monitor, Spiceworks Network Monitor.
      What are the top alternatives to VirtualMetric?
      Top alternatives to VirtualMetric include Uptime360, Qualified, Moniro, Checkeden, Workvivo.