Promoter Ninja vs GrowthScore vs Zonka Feedback Comparison
Promoter Ninja
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a d…
GrowthScore
Starting at $19 /Month
- Free Trial
- Large Enterprises
- Medium Business
GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or more monthly submissions. It su…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building…
Promoter Ninja leads on user satisfaction with a 5.0-star rating across 5 reviews.
Spotsaas Analysis
Promoter NinjaGrowthScoreZonka Feedback
The core difference between Promoter Ninja and GrowthScore lies in their target audience and functionality; Promoter Ninja is tailored for small to medium businesses focusing on structured sales funnels, while GrowthScore is designed for mid-to-large teams seeking comprehensive multi-channel NPS insights. Ideal buyers for Promoter Ninja are sales and customer success teams in smaller organizations, whereas GrowthScore is best suited for larger teams that require detailed customer feedback analysis.
- Best for enhancing customer engagement via NPS-driven workflows - Ideal for small to medium businesses - Focuses on structured sales funnels - Aids in improving communication and process flow - Targets sales and customer success teams - Price not listed
- Best for mid-to-large teams needing multi-channel NPS - Ideal for organizations with 51-500 or 500+ employees - Provides actionable customer insights - Supports strategic business decision-making - Focuses on robust Net Promoter Score measurement - Priced at $19
Promoter Ninja vs GrowthScore vs Zonka Feedback — at a glance
| Feature | Promoter Ninja | GrowthScore | Zonka Feedback |
|---|---|---|---|
| Rating | 5.0 / 5 | 4.2 / 5 | 4.7 / 5 |
| Reviews | 5 | 7 | 130 |
| Starting price | Contact for pricing | $19 /Month | $24 /Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Online | Online | Business Hours, Online |
| Certifications | GDPR | GDPR | GDPR |
| Data residency | US | US | Global |
Key differences between Promoter Ninja and GrowthScore
- Pricing: GrowthScore starts at $19 /Month. Promoter Ninja pricing is not publicly listed.
- User satisfaction: Promoter Ninja scores higher with a 5.0-star average.
- Deployment: Promoter Ninja supports SaaS/Web/Cloud; GrowthScore supports SaaS/Web/Cloud.
Compare Promoter Ninja vs GrowthScore vs Zonka Feedback — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Best for sales teams enhancing customer engagement via NPS-driven workflows.
- You have a structured sales funnel needing integrated NPS engagement.
- Your sales or customer success teams require improved communication and process flow.
- You want a simple, low-complexity setup focused on NPS-driven growth analytics.
- Your organization does not prioritize NPS or customer feedback initiatives.
- You need extensive analytics or integrations beyond sales funnel productivity.
Best for mid-to-large teams needing multi-channel NPS and actionable insights.
- You require robust Net Promoter Score measurement across multiple feedback channels.
- Your team needs actionable customer insights to guide strategic business decisions.
- Your company size is medium to large (51+ employees) with complex feedback needs.
- You are a very small business with minimal customer feedback requirements.
- You need a fully self-serve, low-cost NPS tool with transparent pricing upfront.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
Promoter Ninja: Best for sales teams enhancing customer engagement via NPS-driven workflows. GrowthScore: Best for mid-to-large teams needing multi-channel NPS and actionable insights.
Description | The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS ... Read More about Promoter Ninja | GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or ... Read More about GrowthScore | Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Free Trial Availability | |||
SpotScoreWhat's this? ↗ | 8.5/10 | 8.3/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | 51-500 employees500+ employees | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  Promoter Ninja has not given any software demo yet If you're the owner of this profile, add your demo.Contact us | GrowthScore has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Promoter Ninja, GrowthScore and Zonka Feedback Compare on Features?
Total Features | 16 Features | 12 Features | 28 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Promoter Ninja, GrowthScore and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | — |
Data Encryption | — | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Promoter Ninja vs GrowthScore User Reviews & Rating Comparison
User Ratings | 5 (based on 5 reviews) | 4.2 (based on 7 reviews) | |
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users rate Promoter Ninja highly for its ease of use and effective integration with sales processes, though feedback volume is limited. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment with appreciation for multi-channel feedback and actionable insights, tempered by concerns about pricing transparency and limited user feedback. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots |  1 Screenshots |  3 Screenshots |
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Videos | No videos available. | No videos available. |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Promoter Ninja or GrowthScore?
- Promoter Ninja edges out the other on user ratings (5.0 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Promoter Ninja and GrowthScore offer a free trial?
- Yes, both Promoter Ninja and GrowthScore offer a free trial.
- What is the starting price of Promoter Ninja vs GrowthScore?
- Promoter Ninja starts at Contact for pricing. GrowthScore starts at $19 /Month.
- What are the top alternatives to Promoter Ninja?
- Top alternatives to Promoter Ninja include Zonka Feedback, ngSurvey, FeedbackLink, SurveyLegend, GrowthScore.
- What are the top alternatives to GrowthScore?
- Top alternatives to GrowthScore include Zonka Feedback, FeedbackLink, SoluCX, UserSpeaks, HockeyStack Surveys.