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Pitcher vs Zendesk Sell vs Bigin by Zoho CRM Comparison

Last updated:

Pitcher

4.3(87 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Pitcher is a mobile sales enablement platform built for field sales reps, particularly in pharma, CPG, and manufacturing, who run face-to-face customer presentations on tablets or mobile devices. Built on Salesforce App…

Zendesk Sell

4.5(475 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing based on specific triggers, set u…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Zendesk Sell leads on user satisfaction with a 4.5-star rating across 475 reviews.

Pitcher vs Zendesk Sell vs Bigin by Zoho CRM — at a glance

FeaturePitcherZendesk SellBigin by Zoho CRM
Rating4.3 / 54.5 / 54.6 / 5
Reviews87475294
Starting priceContact for pricing$19 /User/Month$7 /User/Month
Free trial No Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategorySales Enablement SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobalGlobal

Key differences between Pitcher and Zendesk Sell

  • Pricing: Zendesk Sell starts at $19 /User/Month. Pitcher pricing is not publicly listed.
  • Free trial: Zendesk Sell offers a free trial; Pitcher does not.
  • User satisfaction: Zendesk Sell scores higher with a 4.5-star average.
  • Deployment: Pitcher supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; Zendesk Sell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Pitcher vs Zendesk Sell vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Sales Enablement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Pitcher - Sales Enablement Software
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Zendesk Sell - CRM Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Pitcher

Best for medium-sized sales teams needing Salesforce-integrated, customizable enablement.

Choose if
  • You require deep Salesforce CRM integration with offline access.
  • Your sales team values an intuitive, easy-to-use interface without heavy technical skills.
  • You need a flexible platform customizable to diverse sales workflows and compliance needs.
Consider alternatives if
  • Your company needs extensive guided onboarding or training for complex features.
  • You require advanced niche sales enablement functionalities beyond Pitcher’s scope.

Zendesk Sell

Best for SMB sales teams needing easy, integrated CRM with automation.

Choose if
  • You want a simple, user-friendly CRM with minimal learning curve.
  • You need seamless integration with Zendesk Support and popular tools like G-Suite and Mailchimp.
  • You require robust automation to reduce manual sales tasks and streamline workflows.
Consider alternatives if
  • Your enterprise demands highly customizable workflows and advanced reporting.
  • You rely heavily on advanced bulk email or phone system integrations without third-party tools.

Bigin by Zoho CRM

Best for

Small Business

Pitcher: Best for medium-sized sales teams needing Salesforce-integrated, customizable enablement. Zendesk Sell: Best for SMB sales teams needing easy, integrated CRM with automation.

Description

Pitcher is a mobile sales enablement platform built for field sales reps, particularly in pharma, CPG, and manufacturing, who run face-to-face customer presentations on tablets or mobile ... Read More about Pitcher

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing ... Read More about Zendesk Sell

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $19 , yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

9.3/10

9.1/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.3

(87)

4.57

(294)

Best Company Size

50 to 500 employeesMedium Business
1-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Pitcher

  • Streamlined Communication: With Pitcher, teams can easily collaborate and share insights in real-time, keeping everyone informed. Managers will appreciate how this improves productivity and reduces miscommunication.
  • Data-Driven Decisions: Pitcher provides reliable analytics tools that allow administrators to track performance metrics and gather actionable insights. By using this data, they can make informed decisions that drive business growth.
  • Customizable Solutions: Our platform adapts to your unique workflow. Executives will find that Pitcher's flexibility allows for solutions designed for specific organizational needs, making implementation smooth and straightforward.
Best fit

Best fit

Pitcher

  • 50 to 500 employees
  • Sales Automation, SaaS, Consulting, and Revtech
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Pitcher

  • Users may seek alternatives to Pitcher if they require more specialized features tailored to specific industries, such as healthcare or finance, which might not be fully addressed by the platform's general offerings.
  • Organizations might explore other solutions due to budget constraints, as some alternatives can provide similar functionalities at a lower cost, making them more appealing for smaller businesses or startups.
  • The need for enhanced integrations with existing tools and systems can drive users to consider alternatives, especially if they rely heavily on certain CRM or data analytics platforms that Pitcher does not support effectively.

Software Demo

Demo

No software demo available

Pitcher has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Pitcher, Zendesk Sell and Bigin by Zoho CRM Compare on Features?

Total Features

15 Features

29 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Pitcher, Zendesk Sell and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $19 , yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Pricing information not available

        Zendesk Sell pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✓ Yes

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Pitcher vs Zendesk Sell User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        30

        5

        3

        0

        0

        117

        25

        7

        0

        1

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use, customization, and CRM integration, tempered by occasional usability concerns and limited feature transparency.

        What buyers like

        • Ease of use
        • CRM integration
        • Customization

        Common complaints

        • Software clunkiness
        • Lack of detailed feature feedback

        Buyer sentiment

        Users generally praise Zendesk Sell for its ease of use and integration capabilities but note limitations in customization and occasional performance issues.

        What buyers like

        • Ease of use
        • Integration with other tools
        • Automation features

        Common complaints

        • Limited customization
        • Performance reliability

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Intuitive and easy-to-use interface suitable for non-technical users

        • Strong Salesforce CRM integration with offline support

        • Highly customizable platform adaptable to various business needs

        • Some users find the software clunky in certain situations

        • Limited detailed feedback on missing features or areas for improvement

        • Intuitive and user-friendly interface with minimal learning curve

        • Seamless integration with Zendesk Support, G-Suite, Mailchimp, and PandaDoc

        • Robust automation features that reduce manual tasks

        • Limited customization options for reports and workflows

        • Performance issues such as occasional slowness and audio drops

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Pitcher, Zendesk Sell, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Merck

        Merck

        Nespresso

        Nespresso

        FrieslandCampina

        FrieslandCampina

        Intermind

        Intermind

        Stapples

        Stapples

        Freshly

        Freshly

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Pitcher or Zendesk Sell?
        Zendesk Sell edges out the other on user ratings (4.5 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Pitcher and Zendesk Sell offer a free trial?
        Zendesk Sell offers a free trial. Pitcher does not.
        What is the starting price of Pitcher vs Zendesk Sell?
        Pitcher starts at Contact for pricing. Zendesk Sell starts at $19 /User/Month.
        What are the top alternatives to Pitcher?
        Top alternatives to Pitcher include Enablix, Prezentor, Scaura, Veelo, SAP Sales Cloud.
        What are the top alternatives to Zendesk Sell?
        Top alternatives to Zendesk Sell include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Salesforce.