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Pilixo Remote Access vs BeyondTrust Remote Support vs Remotedesk Comparison

Last updated:

Pilixo Remote Access

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

The Pilixo remote access software is a necessary tool for your home computer! It lets you remotely access your files and directories from other computers or mobile devices. You can share photos, download music, or even p…

BeyondTrust Remote Support

4.6(418 reviews)

Starting at $2,097 /Year

  • Free Trial
  • Large Enterprises
  • Medium Business

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem and view their system exactly as…

Remotedesk

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Remotedesk is a universal gateway for all remote desktop protocols, including Windows Terminal Services (RDP) and VNC. Its mission is to deliver a remote access solution that connects all the existing third party applica…

BeyondTrust Remote Support leads on user satisfaction with a 4.6-star rating across 418 reviews.

Pilixo Remote Access vs BeyondTrust Remote Support vs Remotedesk — at a glance

FeaturePilixo Remote AccessBeyondTrust Remote SupportRemotedesk
Rating4.6 / 5
Reviews418
Starting priceContact for pricing$2,097 /YearContact for pricing
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategoryRemote Access SoftwareRemote Access SoftwareRemote Access Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modesBusiness HoursBusiness Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSUSGlobal

Key differences between Pilixo Remote Access and BeyondTrust Remote Support

  • Pricing: BeyondTrust Remote Support starts at $2,097 /Year. Pilixo Remote Access pricing is not publicly listed.
  • Deployment: Pilixo Remote Access supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; BeyondTrust Remote Support supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Pilixo Remote Access vs BeyondTrust Remote Support vs Remotedesk — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Remote Access Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Pilixo Remote Access
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Remotedesk - Remote Access Software
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Biggest differences

Start here before you go deeper into features.

Pilixo Remote Access

Best for

Large Enterprises, Medium Business, Small Business

BeyondTrust Remote Support

Best for secure, cross-platform remote IT support with extensive session monitoring.

Choose if
  • You need robust security with session recording and auditing capabilities.
  • Your support team requires compatibility across Windows, Mac, Linux, and mobile devices.
  • You want the option to host the remote support server on-premises for control.
Consider alternatives if
  • Your organization demands rapid updates for the latest operating system releases.
  • Your support heavily relies on iOS device connectivity and management.

Remotedesk

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Pilixo Remote Access typically suits Large Enterprises and Medium Business. BeyondTrust Remote Support tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The Pilixo remote access software is a necessary tool for your home computer! It lets you remotely access your files and directories from other computers or mobile devices. You can share ... Read More about Pilixo Remote Access

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More about BeyondTrust Remote Support

Remotedesk is a universal gateway for all remote desktop protocols, including Windows Terminal Services (RDP) and VNC. Its mission is to deliver a remote access solution that connects all ... Read More about Remotedesk

Entry Level Pricing

  • Not Available
  • Starts from $2,097
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

What's this? ↗

7.8/10

9.3/10

8.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employees501-5,000 employees
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

BeyondTrust Remote Support

  • Seamless Connectivity: BeyondTrust Remote Support enables your team to connect with users quickly and effortlessly, reducing downtime and enhancing productivity. As a manager, you’ll appreciate how easy it is for technicians to access devices remotely, solving issues in real-time.
  • Enhanced Security: We understand that security is a top priority for you. With BeyondTrust’s robust security protocols, including session recording and comprehensive auditing, you can rest assured that sensitive data remains protected during remote sessions.
  • Cross-Platform Compatibility: Your team works with diverse operating systems. BeyondTrust Remote Support supports Windows, Mac, Linux, and mobile devices, allowing your technicians to assist users regardless of their device type or location.
Best fit

Best fit

BeyondTrust Remote Support

  • 50 to 5,000 employees.
  • Industries: IT Services, Healthcare, Financial Services, Education, Retail, and Telecommunications.
  • Job Titles: IT Support Specialists, Help Desk Technicians, System Administrators, Network Administrators, and Customer Support Representatives.
Watchouts

Reasons buyers look elsewhere

BeyondTrust Remote Support

  • Users may seek alternatives due to cost considerations, as some remote support solutions offer competitive pricing or more flexible subscription models that better fit their budgetary constraints.
  • Organizations with specific security compliance requirements might explore other options that provide enhanced features like end-to-end encryption or additional authentication measures tailored to their needs.
  • Companies requiring seamless integration with existing IT infrastructure may find alternative remote support tools that offer better compatibility with their current systems and software applications.

Software Demo

Demo

No software demo available

Remotedesk has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Pilixo Remote Access, BeyondTrust Remote Support and Remotedesk Compare on Features?

Total Features

5 Features

7 Features

4 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote
Get Quote

Compare Pilixo Remote Access, BeyondTrust Remote Support and Remotedesk on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $2,097
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        BeyondTrust Remote Support pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🌐 Global

        Pilixo Remote Access vs BeyondTrust Remote Support User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for this product

        80

        15

        2

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        What buyers like

        • Easy file access
        • Secure connections
        • User-friendly interface

        Common complaints

        • Limited features compared to competitors
        • May require technical setup
        • Performance can vary

        Buyer sentiment

        Users generally praise BeyondTrust Remote Support for its broad OS compatibility, security features, and range of remote tools, while noting occasional connectivity and update delays as main drawbacks.

        What buyers like

        • Cross-platform compatibility
        • Security and auditing features
        • Variety of remote support tools

        Common complaints

        • Connection stability issues
        • Slow updates for new OS versions

        What buyers like

        • Supports multiple remote protocols
        • Integrated access solutions
        • User-friendly interface

        Common complaints

        • Limited advanced features
        • May require technical setup
        • Not ideal for casual users

        Pros and Cons

        • Simplifies remote access for home users.

        • Secure connections ensure data safety.

        • User-friendly interface makes it accessible.

        • Limited features may not meet business needs.

        • Setup can be challenging for non-technical users.

        • Wide compatibility with Windows, Mac, Linux, and mobile devices

        • Robust security features including session recording and auditing

        • Variety of remote tools such as display resolution changes and client action blocking

        • Slow updates following new operating system releases

        • Connection drops and slow connections to host machines

        • Supports multiple remote desktop protocols, enhancing flexibility.

        • Designed for both profit and non-profit organizations, broadening its appeal.

        • Offers integrated solutions that simplify remote access management.

        • Setup may require IT expertise.

        • Advanced features may be lacking for power users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        Pilixo Remote Access screenshot

        2 Screenshots

        Bomgar screenshot

        8 Screenshots

        Remotedesk screenshot

        1 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        3 Videos

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Pilixo Remote Access or BeyondTrust Remote Support?
        BeyondTrust Remote Support edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Pilixo Remote Access and BeyondTrust Remote Support offer a free trial?
        Yes, both Pilixo Remote Access and BeyondTrust Remote Support offer a free trial.
        What is the starting price of Pilixo Remote Access vs BeyondTrust Remote Support?
        Pilixo Remote Access starts at Contact for pricing. BeyondTrust Remote Support starts at $2,097 /Year.
        What are the top alternatives to Pilixo Remote Access?
        Top alternatives to Pilixo Remote Access include Sygma Connect, RemoteView, Dameware Mini Remote Control, ScreenMeet, Splashtop Remote Support.
        What are the top alternatives to BeyondTrust Remote Support?
        Top alternatives to BeyondTrust Remote Support include Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC.

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