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PBX Plus by 500apps vs OpenPhone Comparison

Last updated:

PBX Plus by 500apps

4.8(6 reviews)

Starting at $9.99 /Month

  • Large Enterprises
  • Medium Business

PBX Plus by 500apps is a cutting-edge virtual PBX software designed for businesses looking to streamline their communication processes. This powerful tool offers a built-in text-to-speech converter to enhance productivit…

OpenPhone

4.6(1,816 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this powerful software. Cut down on interr…

PBX Plus by 500apps leads on user satisfaction with a 4.8-star rating across 6 reviews.

PBX Plus by 500apps vs OpenPhone — at a glance

FeaturePBX Plus by 500appsOpenPhone
Rating4.8 / 54.6 / 5
Reviews61,816
Starting price$9.99 /Month$10 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesOnlineOnline
CertificationsSOC 2, GDPR
Data residencyGlobalUS

Key differences between PBX Plus by 500apps and OpenPhone

  • Pricing: PBX Plus by 500apps starts at $9.99 /Month, while OpenPhone starts at $10 /User/Month.
  • Free trial: OpenPhone offers a free trial; PBX Plus by 500apps does not.
  • User satisfaction: PBX Plus by 500apps scores higher with a 4.8-star average.
  • Deployment: PBX Plus by 500apps supports SaaS/Web/Cloud; OpenPhone supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

PBX Plus by 500apps vs OpenPhone — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

PBX Plus by 500apps - VoIP Providers
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OpenPhone - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

PBX Plus by 500apps

Best for mid-sized teams needing flexible, productivity-boosting virtual PBX.

Choose if
  • You manage a customer service or sales team of 50-1000 employees.
  • You want built-in text-to-speech to enhance call handling efficiency.
  • You need customizable call flow reporting to generate actionable revenue insights.
Consider alternatives if
  • You are a very small business with minimal call volume.
  • You require an on-premise PBX solution rather than hosted.

OpenPhone

Best for small to mid-sized remote teams needing simple cloud phone systems.

Choose if
  • You want an easy-to-use cloud phone system accessible from anywhere.
  • You need to separate personal and professional communications clearly.
  • Your team requires basic call routing with IVR, extensions, and shared lines.
Consider alternatives if
  • Your enterprise demands highly customized or advanced telephony infrastructure.
  • You require an on-premises phone system rather than a cloud solution.

PBX Plus by 500apps: Best for mid-sized teams needing flexible, productivity-boosting virtual PBX. OpenPhone: Best for small to mid-sized remote teams needing simple cloud phone systems.

Description

PBX Plus by 500apps is a cutting-edge virtual PBX software designed for businesses looking to streamline their communication processes. This powerful tool offers a built-in text-to-speech ... Read More about PBX Plus by 500apps

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this ... Read More about OpenPhone

Entry Level Pricing

  • Starts from $9.99 , Billed Yearly
  • Starts from $10

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.83

(6)

4.62

(1816)

Best Company Size

51-500 employees501-1000 employees
1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

PBX Plus by 500apps has not given any software demo yet

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How do PBX Plus by 500apps and OpenPhone Compare on Features?

Total Features

3 Features

8 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare PBX Plus by 500apps and OpenPhone on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $9.99 , Billed Yearly
      • $10

      Pricing Plans

      • Free

        • 100 - I/O Calls / Month

        • No Webhooks

        • 500 - VM's, 500 - Call Logs

        Show more +

      • Infinity

        • 37+ apps

        • No Feature Caps

        • Collaboration

        Show more +

      • BYOS

        • 37+ apps

        • Your Server

        • Highest Compliance

        Show more +

      • Not Available

      Pricing Page

      PBX Plus by 500apps pricing
      OpenPhone pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      PBX Plus by 500apps User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      5

      1

      0

      0

      0

      1775

      182

      42

      10

      84

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate the productivity features and communication efficiency but note limited user feedback and pricing clarity.

      What buyers like

      • Ease of communication management
      • Productivity enhancement
      • Customizable reporting

      Common complaints

      • Pricing transparency
      • Limited user reviews

      Buyer sentiment

      Users generally appreciate OpenPhone for its ease of use and cloud accessibility but note concerns about pricing transparency and advanced feature limitations.

      What buyers like

      • Ease of use
      • Cloud accessibility
      • Call routing features

      Common complaints

      • Pricing transparency
      • Limited advanced features

      Pros and Cons

      • Built-in text-to-speech converter enhances productivity

      • Customizable call flows for detailed reporting

      • Hosted PBX system simplifies team communication

      • Limited pricing transparency due to quotation-based pricing

      • Relatively low number of user reviews limits feedback breadth

      • Cloud-based access enabling remote work

      • Separation of personal and professional communication

      • Call recording and call routing features like IVR and extensions

      • Lack of publicly available pricing details

      • Potential limitations for very large enterprises

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used PBX Plus by 500apps or OpenPhone? Tell buyers what actually differs.

      List of Customers

      Customers

      TNW

      TNW

      Entrepreneur

      Entrepreneur

      indeed

      indeed

      No Customers information available.

      Media and Screenshots

      Screenshots

      Call Logs screenshot

      8 Screenshots

      No screenshots available.

      Videos

      No videos available.

      video-0

      2 Videos

      Top Alternatives to PBX Plus by 500apps and OpenPhone in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, PBX Plus by 500apps or OpenPhone?
      PBX Plus by 500apps edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do PBX Plus by 500apps and OpenPhone offer a free trial?
      OpenPhone offers a free trial. PBX Plus by 500apps does not.
      What is the starting price of PBX Plus by 500apps vs OpenPhone?
      PBX Plus by 500apps starts at $9.99 /Month. OpenPhone starts at $10 /User/Month.
      What are the top alternatives to PBX Plus by 500apps?
      Top alternatives to PBX Plus by 500apps include CloudTalk, VoIPstudio, Vonage Business, Vodia PBX, 3CX.
      What are the top alternatives to OpenPhone?
      Top alternatives to OpenPhone include Dialpad Talk, RingCentral Office, Vonage Business, Grasshopper, Dialpad Sell.