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PayU vs Citrus Comparison

Last updated:

PayU

1.9(79 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

PayU is the way to accept online payments. It provides an easy to use and robust payment processing solution that enables online merchants, businesses and corporations to accept payments using the credit or debit card of…

Citrus

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without the need for an external provi…

PayU leads on user satisfaction with a 1.9-star rating across 79 reviews.

PayU vs Citrus — at a glance

FeaturePayUCitrus
Rating1.9 / 5
Reviews79
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryPayment Processing SoftwarePayment Gateway Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2GDPR
Data residencyGlobalUS

Key differences between PayU and Citrus

  • Deployment: PayU supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Citrus supports SaaS/Web/Cloud, Mobile - Android.

PayU vs Citrus — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payment Processing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

PayU - Payment Processing Software
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Citrus - Payment Gateway Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

PayU

Best for

Large Enterprises, Medium Business, Small Business

Citrus

Integrated payment gateway ideal for secure, multi-method payment acceptance.

Choose if
  • You need to accept diverse payment types without third-party providers
  • Your business requires a reliable and secure payment processing solution
  • You represent a finance or IT team in small to large enterprises
Consider alternatives if
  • You require transparent, self-serve pricing information upfront
  • You depend heavily on user reviews and ratings to inform purchasing decisions

PayU typically suits Large Enterprises and Medium Business. Citrus tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

PayU is the way to accept online payments. It provides an easy to use and robust payment processing solution that enables online merchants, businesses and corporations to accept payments ... Read More about PayU

Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without ... Read More about Citrus

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

Not Available

8.6/10

User Ratings

Based on verified Spotsaas reviews

1.9

(79)

Best Company Size

Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Citrus has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do PayU and Citrus Compare on Features?

Total Features

0 Features

6 Features

Unique Features

No features

No unique features

Get Quote
Get Quote

Compare PayU and Citrus on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      PayU User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      4

      2

      2

      1

      48

      2

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is cautious across 57 reviews, with several recurring concerns in feedback.

      What buyers like

      • Easy to use
      • Robust payment solutions
      • Supports multiple payment methods

      Common complaints

      • Limited international support
      • Fees can be high
      • Basic reporting features

      Buyer sentiment

      No user reviews or ratings available to assess buyer sentiment.

      What buyers like

      • Flexible payment options
      • User-friendly interface
      • No external provider needed

      Common complaints

      • Limited advanced features
      • May lack customization options
      • Not ideal for high-volume transactions

      Pros and Cons

      • User-friendly interface simplifies payment acceptance

      • Supports various payment methods for customer convenience

      • Quick setup allows for immediate use

      • International support may be limited

      • Transaction fees can be high

      • Supports multiple payment methods including card, bank transfers, and mobile payments

      • Eliminates need for external payment providers

      • Focus on security and reliability

      • No publicly available pricing information

      • Lack of user ratings and reviews limits buyer confidence

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      OLA

      OLA

      Myntra

      Myntra

      Dream11

      Dream11

      No Customers information available.

      Media and Screenshots

      Screenshots

      PayUmoney Payouts

      6 Screenshots

      No screenshots available.

      Videos

      video-0

      5 Videos

      No videos available.

      Top Alternatives to PayU and Citrus in 2026

      Expand your shortlist

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, PayU or Citrus?
      PayU edges out the other on user ratings (1.9 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do PayU and Citrus offer a free trial?
      Neither PayU nor Citrus currently lists a free trial.
      What is the starting price of PayU vs Citrus?
      PayU starts at Contact for pricing. Citrus starts at Contact for pricing.
      What are the top alternatives to PayU?
      Top alternatives to PayU include JusPay, PangoPay, Global Payments, Paytm Payment Gateway, Razorpay.
      What are the top alternatives to Citrus?
      Top alternatives to Citrus include PayU, WePay, Instamojo, Paytm Payment Gateway, MobiKwik Payment Gateway.

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