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PayPal vs Trustly Comparison

Last updated:

PayPal

2.6(26,837 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

PayPal is a payment gateway designed to make shopping online more secure and convenient. Its features include secure password-protected transactions, buyer and seller protection, and one-click checkout. PayPal is free to…

Trustly

4.5(1 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Trustly is a payment gateway solution for merchants to easily accept payments online. It offers many benefits to both the merchant and customer, such as handling bank card information in an encrypted and confidential way…

Trustly leads on user satisfaction with a 4.5-star rating across 1 reviews.

PayPal vs Trustly — at a glance

FeaturePayPalTrustly
Rating2.6 / 54.5 / 5
Reviews26,8371
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryPayment Gateway SoftwarePayment Gateway Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsSOC 2, GDPR, ISO 27001GDPR
Data residencyGlobalGlobal

Key differences between PayPal and Trustly

  • User satisfaction: Trustly scores higher with a 4.5-star average.
  • Deployment: PayPal supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Trustly supports SaaS/Web/Cloud.

PayPal vs Trustly — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payment Gateway Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

PayPal - Payment Gateway Software
Talk to an expert
Talk to an expert
Trustly - Payment Gateway Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

PayPal

Best for secure, reliable online payments with strong buyer and seller protections.

Choose if
  • You run an e-commerce store needing quick, secure transactions and dispute resolution
  • You want a payment gateway with excellent customer service and fraud refund policies
  • Your business is small to medium-sized and values simple, streamlined payment workflows
Consider alternatives if
  • Your customers or team lack reliable email access for account verification
  • You need extensive offline payment processing capabilities

Trustly

Best for mid-to-large merchants needing secure, multi-channel online payments.

Choose if
  • You require encrypted, confidential handling of bank card and bank account data.
  • Your business accepts payments via bank accounts, credit cards, and instant e-wallets.
  • You want to simplify checkout to reduce customer friction and lower costs.
Consider alternatives if
  • You need transparent, fixed pricing with publicly available rates.
  • You are a startup or very small business wanting a self-serve, quick setup.

PayPal: Best for secure, reliable online payments with strong buyer and seller protections. Trustly: Best for mid-to-large merchants needing secure, multi-channel online payments.

Description

PayPal is a payment gateway designed to make shopping online more secure and convenient. Its features include secure password-protected transactions, buyer and seller protection, and ... Read More about PayPal

Trustly is a payment gateway solution for merchants to easily accept payments online. It offers many benefits to both the merchant and customer, such as handling bank card information in an ... Read More about Trustly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.8/10

8.6/10

User Ratings

Based on verified Spotsaas reviews

4.5

(1)

Best Company Size

Small BusinessMedium Business
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do PayPal and Trustly Compare on Features?

Total Features

8 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare PayPal and Trustly on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      PayPal User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      589

      131

      41

      69

      2990

      1

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers appreciate PayPal’s customer service and security features but express concerns about support limitations and fees.

      What buyers like

      • Customer service quality
      • Fraud protection and refunds
      • Transaction reliability

      Common complaints

      • Support limitations for users without email
      • Merchant fees

      Buyer sentiment

      Overall positive sentiment highlighting secure payment handling and ease of checkout, though limited user feedback is available.

      What buyers like

      • Security and encryption
      • Multiple payment channel support
      • Checkout process simplification

      Common complaints

      • Lack of pricing transparency
      • Limited user reviews and feedback

      Pros and Cons

      • Excellent and patient customer service

      • Quick refunds for fraudulent charges

      • Reliable transaction platform with efficient dispute resolution

      • Limited support for users without email access on phones

      • Fees paid by merchants can be a cost concern

      • Encrypted and confidential handling of bank card information

      • Supports multiple payment channels including bank accounts and instant e-wallets

      • Simplified checkout process reducing friction for customers

      • Pricing is quotation-based and not publicly disclosed

      • Limited information on integration complexity

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      How PayPal works

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      5 Videos

      video-0

      3 Videos

      Top Alternatives to PayPal and Trustly in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, PayPal or Trustly?
      Trustly edges out the other on user ratings (4.5 vs 2.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do PayPal and Trustly offer a free trial?
      Neither PayPal nor Trustly currently lists a free trial.
      What is the starting price of PayPal vs Trustly?
      PayPal starts at Contact for pricing. Trustly starts at Contact for pricing.
      What are the top alternatives to PayPal?
      Top alternatives to PayPal include PayU, Global Payments, Paytm Payment Gateway, India Online Pay, Razorpay.
      What are the top alternatives to Trustly?
      Top alternatives to Trustly include PayorCRM, PayPal, PaySimple, MultiSafepay, UniPay Gateway.

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