PayPal vs Trustly Comparison
PayPal
Starting at Contact for pricing
- Large Enterprises
- Medium Business
PayPal is a payment gateway designed to make shopping online more secure and convenient. Its features include secure password-protected transactions, buyer and seller protection, and one-click checkout. PayPal is free to…
Trustly
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Trustly is a payment gateway solution for merchants to easily accept payments online. It offers many benefits to both the merchant and customer, such as handling bank card information in an encrypted and confidential way…
Trustly leads on user satisfaction with a 4.5-star rating across 1 reviews.
PayPal vs Trustly — at a glance
| Feature | PayPal | Trustly |
|---|---|---|
| Rating | 2.6 / 5 | 4.5 / 5 |
| Reviews | 26,837 | 1 |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Payment Gateway Software | Payment Gateway Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | SOC 2, GDPR, ISO 27001 | GDPR |
| Data residency | Global | Global |
Key differences between PayPal and Trustly
- User satisfaction: Trustly scores higher with a 4.5-star average.
- Deployment: PayPal supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Trustly supports SaaS/Web/Cloud.
PayPal vs Trustly — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Payment Gateway Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for secure, reliable online payments with strong buyer and seller protections.
- You run an e-commerce store needing quick, secure transactions and dispute resolution
- You want a payment gateway with excellent customer service and fraud refund policies
- Your business is small to medium-sized and values simple, streamlined payment workflows
- Your customers or team lack reliable email access for account verification
- You need extensive offline payment processing capabilities
Best for mid-to-large merchants needing secure, multi-channel online payments.
- You require encrypted, confidential handling of bank card and bank account data.
- Your business accepts payments via bank accounts, credit cards, and instant e-wallets.
- You want to simplify checkout to reduce customer friction and lower costs.
- You need transparent, fixed pricing with publicly available rates.
- You are a startup or very small business wanting a self-serve, quick setup.
PayPal: Best for secure, reliable online payments with strong buyer and seller protections. Trustly: Best for mid-to-large merchants needing secure, multi-channel online payments.
Description | PayPal is a payment gateway designed to make shopping online more secure and convenient. Its features include secure password-protected transactions, buyer and seller protection, and ... Read More about PayPal | Trustly is a payment gateway solution for merchants to easily accept payments online. It offers many benefits to both the merchant and customer, such as handling bank card information in an ... Read More about Trustly |
|---|---|---|
Free Trial Availability |
|
|
Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 51-500 employees500+ employees |
Get pricing help | Get pricing help |
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do PayPal and Trustly Compare on Features?
Total Features | 8 Features | 7 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare PayPal and Trustly on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Pricing Plans |
|
|
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
PayPal User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate PayPal’s customer service and security features but express concerns about support limitations and fees. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting secure payment handling and ease of checkout, though limited user feedback is available. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots | ![]() 3 Screenshots | No screenshots available. |
|---|---|---|
Videos | ![]() 5 Videos | ![]() 3 Videos |
Top Alternatives to PayPal and Trustly in 2026
Alternatives |
|---|
Related Blogs and Articles for Payment Gateway Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, PayPal or Trustly?
- Trustly edges out the other on user ratings (4.5 vs 2.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do PayPal and Trustly offer a free trial?
- Neither PayPal nor Trustly currently lists a free trial.
- What is the starting price of PayPal vs Trustly?
- PayPal starts at Contact for pricing. Trustly starts at Contact for pricing.
- What are the top alternatives to PayPal?
- Top alternatives to PayPal include PayU, Global Payments, Paytm Payment Gateway, India Online Pay, Razorpay.
- What are the top alternatives to Trustly?
- Top alternatives to Trustly include PayorCRM, PayPal, PaySimple, MultiSafepay, UniPay Gateway.









