PayPal vs Citrus Comparison
PayPal
Starting at Contact for pricing
- Large Enterprises
- Medium Business
PayPal is a payment gateway designed to make shopping online more secure and convenient. Its features include secure password-protected transactions, buyer and seller protection, and one-click checkout. PayPal is free to…
Citrus
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without the need for an external provi…
PayPal leads on user satisfaction with a 2.6-star rating across 26,837 reviews.
PayPal vs Citrus — at a glance
| Feature | PayPal | Citrus |
|---|---|---|
| Rating | 2.6 / 5 | — |
| Reviews | 26,837 | — |
| Starting price | Contact for pricing | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Payment Gateway Software | Payment Gateway Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android |
| API | Available | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | SOC 2, GDPR, ISO 27001 | GDPR |
| Data residency | Global | US |
Key differences between PayPal and Citrus
- Deployment: PayPal supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Citrus supports SaaS/Web/Cloud, Mobile - Android.
PayPal vs Citrus — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Payment Gateway Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for secure, reliable online payments with strong buyer and seller protections.
- You run an e-commerce store needing quick, secure transactions and dispute resolution
- You want a payment gateway with excellent customer service and fraud refund policies
- Your business is small to medium-sized and values simple, streamlined payment workflows
- Your customers or team lack reliable email access for account verification
- You need extensive offline payment processing capabilities
Integrated payment gateway ideal for secure, multi-method payment acceptance.
- You need to accept diverse payment types without third-party providers
- Your business requires a reliable and secure payment processing solution
- You represent a finance or IT team in small to large enterprises
- You require transparent, self-serve pricing information upfront
- You depend heavily on user reviews and ratings to inform purchasing decisions
PayPal: Best for secure, reliable online payments with strong buyer and seller protections. Citrus: Integrated payment gateway ideal for secure, multi-method payment acceptance.
Description | PayPal is a payment gateway designed to make shopping online more secure and convenient. Its features include secure password-protected transactions, buyer and seller protection, and ... Read More about PayPal | Citrus is a payment gateway for your business that's flexible, easy-to-use, reliable and secure. It allows you to accept payments – from card and bank transfers to mobile payments – without ... Read More about Citrus |
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Free Trial Availability |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 8.6/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |  Citrus has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do PayPal and Citrus Compare on Features?
Total Features | 8 Features | 6 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare PayPal and Citrus on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Pricing Plans |
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Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
PayPal User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate PayPal’s customer service and security features but express concerns about support limitations and fees. What buyers like
Common complaints
| Buyer sentiment No user reviews or ratings available to assess buyer sentiment. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
|---|---|---|
Videos |  5 Videos | No videos available. |
Top Alternatives to PayPal and Citrus in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, PayPal or Citrus?
- PayPal edges out the other on user ratings (2.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do PayPal and Citrus offer a free trial?
- Neither PayPal nor Citrus currently lists a free trial.
- What is the starting price of PayPal vs Citrus?
- PayPal starts at Contact for pricing. Citrus starts at Contact for pricing.
- What are the top alternatives to PayPal?
- Top alternatives to PayPal include PayU, Global Payments, Paytm Payment Gateway, India Online Pay, Razorpay.
- What are the top alternatives to Citrus?
- Top alternatives to Citrus include PayU, WePay, Instamojo, Paytm Payment Gateway, MobiKwik Payment Gateway.