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OpenPhone vs TextGrid Comparison

Last updated:

OpenPhone

4.6(1,816 reviews)

Starting at $10 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this powerful software. Cut down on interr…

TextGrid

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

TextGrid is an SMS and voice messaging platform compatible with Twilio's API, allowing developers to migrate by changing only the base URL from api.twilio.com to api.textgrid.com with no other code modifications. It targ…

OpenPhone leads on user satisfaction with a 4.6-star rating across 1,816 reviews.

OpenPhone vs TextGrid — at a glance

FeatureOpenPhoneTextGrid
Rating4.6 / 5
Reviews1,816
Starting price$10 /User/MonthContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Small Business, Medium Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSBrowser Based (Cloud)
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between OpenPhone and TextGrid

  • Pricing: OpenPhone starts at $10 /User/Month. TextGrid pricing is not publicly listed.
  • Free trial: OpenPhone offers a free trial; TextGrid does not.
  • Deployment: OpenPhone supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; TextGrid supports Browser Based (Cloud).

OpenPhone vs TextGrid — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

OpenPhone - New SaaS Software
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TextGrid
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Free PDF comparison

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OpenPhone vs TextGrid: Biggest differences

Start here before you go deeper into features.

OpenPhone

Best for small to mid-sized remote teams needing simple cloud phone systems.

Choose if
  • You want an easy-to-use cloud phone system accessible from anywhere.
  • You need to separate personal and professional communications clearly.
  • Your team requires basic call routing with IVR, extensions, and shared lines.
Consider alternatives if
  • Your enterprise demands highly customized or advanced telephony infrastructure.
  • You require an on-premises phone system rather than a cloud solution.

TextGrid

Best for seamless SMS and voice messaging migration from Twilio with minimal code.

Choose if
  • You need a simple, low-complexity upgrade from Twilio’s messaging platform.
  • Your team consists of developers or telecom engineers comfortable with code-based integration.
  • You prioritize reliable, battle-tested infrastructure with expert migration support.
Consider alternatives if
  • Your business requires extensive customization beyond SMS and voice messaging.
  • You lack developer resources to implement code-based platform transitions.

OpenPhone: Best for small to mid-sized remote teams needing simple cloud phone systems. TextGrid: Best for seamless SMS and voice messaging migration from Twilio with minimal code.

Description

OpenPhone helps you transition your telephone system to the cloud, so you can access it from anywhere. Avoid confusion between personal and professional communication, thanks to this ... Read More about OpenPhone

TextGrid is an SMS and voice messaging platform compatible with Twilio's API, allowing developers to migrate by changing only the base URL from api.twilio.com to api.textgrid.com with no ... Read More about TextGrid

Entry Level Pricing

  • Starts from $10
  • Not Available

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.62

(1816)

Best Company Size

1-50 employees51-500 employees
Small BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

TextGrid has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

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How do OpenPhone and TextGrid Compare on Features?

Total Features

8 Features

3 Features

Unique Features

No unique features

No unique features

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Compare OpenPhone and TextGrid on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $10
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      OpenPhone pricing

      Pricing information not available

      OpenPhone vs TextGrid: Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      OpenPhone vs TextGrid Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      OpenPhone User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      1775

      182

      42

      10

      84

      No reviews available for this product

      Pros and Cons

      • Cloud-based access enabling remote work

      • Separation of personal and professional communication

      • Call recording and call routing features like IVR and extensions

      • Lack of publicly available pricing details

      • Potential limitations for very large enterprises

      • Seamless transition from Twilio with minimal code changes

      • Battle-tested platform ensuring reliability

      • Expert support team for smooth migration

      • Limited public information on pricing

      • Lack of detailed feature set and use cases

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used OpenPhone or TextGrid? Tell buyers what actually differs.

      Media and Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to OpenPhone and TextGrid in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, OpenPhone or TextGrid?
      OpenPhone edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do OpenPhone and TextGrid offer a free trial?
      OpenPhone offers a free trial. TextGrid does not.
      What is the starting price of OpenPhone vs TextGrid?
      OpenPhone starts at $10 /User/Month. TextGrid starts at Contact for pricing.
      What are the top alternatives to OpenPhone?
      Top alternatives to OpenPhone include Vodia PBX, FluentStream, RingByName, Dialpad Talk, Jive Voice.
      What are the top alternatives to TextGrid?
      Top alternatives to TextGrid include CommPeak, VoIP.ms, TeleCMI, iPlum, OpenPhone.