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Onpilot vs osTicket vs Zendesk Support vs Zoho Desk - Which Tool Fits Your Business?

Onpilot - Help Desk Software
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osTicket - Help Desk Software
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TL;DR - Quick Comparison Summary

Description

Onpilot Help Desk Software is SaaS-based application for Customer service, technical support, Human Resources. The customer service organization will collect data more accurately and in ... Read More

osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps ... Read More

Entry Level Pricing

  • Not Available
  • Starts from $9

Free Trial Availability

  • Free Trial available
  • Free Trial available

Spotsaas Score

Not Available

9.6/10

User Ratings

4.3

(56)
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Software Demo

Demo

Onpilot has not given any software demo yet

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How do Onpilot, osTicket, Zendesk Support and Zoho Desk Compare on Features?

Total Features

5 Features

16 Features

Unique Features

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      What Do Onpilot, osTicket, Zendesk Support and Zoho Desk Cost?

      Pricing Option

          Starting From

          • Not Available
          • $9

          Pricing Plans

          • Not Available
          • Not Available

          Pricing Page

          Pricing information not available

          osticket pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
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          Onpilot vs osTicket vs Zendesk Support User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          31

          Very Good

          8

          Good

          2

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Pros and Cons of Onpilot

          Pros and Cons of osTicket

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Custom Fields screenshot

          11 Screenshots

          Videos

          No videos available.

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Onpilot and osTicket offer a Free Trial.

          Onpilot is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          osTicket is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          The starting price of osTicket begins at $9/User/Month, while pricing details for Onpilot are unavailable.

          Some top alternatives to Onpilot includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Kustomer, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Kayako, Vision Helpdesk, LiveAgent, TeamSupport, Reamaze, SysAid, osTicket, Jitbit Helpdesk, Help Scout and Gorgias.

          Some top alternatives to osTicket includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, UVdesk, Jitbit Helpdesk, eStreamDesk, ReadyDesk, Spiceworks Help Desk, HESK, BoldDesk and GLPI.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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